Pullman Lijiang Resort and Spa 5 stelle

Giudizio clienti (Valutazione ALL) 4.4/5 103 recensioni

Pullman Lijiang Resort and Spa - Image 1
Pullman Lijiang Resort and Spa - Image 2
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Descrizione

I plus dell'hotel

  • The mountain views will amaze even the most seasoned traveller

  • A blending of traditional Naxi design with modern amenities

  • Dopo una lunga giornata, rilassatevi con un trattamento presso la spa.

  • Concedetevi una degustazione di vino e bevande illimitate con il pacchetto MyGlass.

  • Fate felici i vostri bambini con attività, pasti speciali e non solo del pacchetto MyKids.

Le nostre sistemazioni

Posizione dell'hotel

Pullman Lijiang Resort and Spa

Shuhe Old Town Entrance Road, Lijiang, Yunnan Province
674100 LIJIANG
Cina

Coordinate GPS:26.911815, 100.217135

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.4/5  103 recensioni

Giudizio TripAdvisor  5.0/5  1.438 recensioni

STAY AWAY! or regret

Punteggio Tripadvisor 1.0/5

Travel61232678240 Recensione certificata TripAdvisor

This hotel takes the cake for the 1 star rating. Misleading room information, dirty place and totally 0 recognition for accor members Location - located 20mins away from the more popular Lijiang ancient town. I chose to stay here as I wanted the view of the famed Jade Dragon Snow Mountain. However was informed upon check in that there is no such view for twin bed rooms and there are only 8 rooms in total for that in which some have also been obstructed by growing trees. It has been 2 weeks since my stay and complaint and the room is still being advertised as so. Accor recognition - none, no welcome drinks, no upgrade as next level is villa. Had to chase for loyalty nights a few times too. Room - Dated and dirty. This hotel is in need of a renovation and am unsure how it is charging such premium pricing. Also found out that the bathtub had sand sediments while using it and did a blue light check after. It was totally not cleaned. Breakfast - Starts at 6.30am but maybe only half is ready. By 7.30am when we left, it was still not fully ready. Did a complain early next morning and when i returned that at night, nothing was done except a fruit platter as apology. The bathtub was still uncleaned as I can visibly see it. Texted them via wechat and they insisted that it was cleaned already. Took a photo and they send the housekeeping head over who agreed that it was uncleaned. The GM came over and offered us insincere compensations like upgrading us the next time we stay(really??) or transfer to the train station which only cost a few dollars and we rejected them. For the scam, non existent cleaning services and 0 service recovery, I would recommend people to reconsider staying. You can stay at the ancient city with better cleanliness, service and newer property for less than half the price. Did a complaint via Accor and didn't get a reply either.

An experience of back in ancient time.

Punteggio Tripadvisor 5.0/5

Travellover0773 In famiglia - Recensione certificata TripAdvisor

I arrived in the evening, just nice that it was the fire festival in Lijiang. The hotel has ongoing ceremony to show this tradition and I was thrilled to see it. Was lucky that I got upgraded to the villa as ALL member. The villa was huge and beautiful. Bed was extremely comfortable. There was a big tub available but I don’t get enough time to enjoy it. The most amazing thing about this hotel is you get to see the Jade Dragon Snow mountain. During my 3 days in Lijiang, so unfortunate that it was raining on the day that I supposed to follow tour to see the sunrise. But before I left, I was lucky to see the sunrise over the peak from the hotel. It is located near Shuhe, about 10mins walk from the hotel. The hotel surrounding is peaceful and picturesque. I totally enjoyed my stay and would like to thank the team for taking care of me.

Not usual Pullman standard.

Punteggio Tripadvisor 2.0/5

IreneSah Viaggio con amici - Recensione certificata TripAdvisor

Stayed in Pullman Dali and was happy with my choice. Hence having high expectations of Pullman Lijiang. Alas! Was greatly disappointed. Other than the beautiful surroundings and the view of snowy z, Yulong Xue Shan. Nothing is there to look forward to in this property. Check in was NOT a breeze. I would not go into details. But the staffs are not trained for a five star hotel. On check out day, 5.30am, one of the lady staff at the reception had azzwmessy hair. I then come to the conclusion that it is the management of Pullman Lijiang who is lacking. This is an old property. But old property can be charming too. But no, room is tired. Furniture old n not well maintained. The only blessing is that I paid for a deluxe room with view of the snowy mountains. My friends who couldn’t upgrade had a room facing the courtyard. So do yourselves a favour, if you disregard this review and still wish to stay here, get an upgrade. Or stay in their overpriced two bedrooms villa. Breakfast is simple. Lipton teabag was provided in a Pullman property. Was there any fresh juice? DoubleTree by Hilton, also in Lijiang, done a much much better job. Packed breakfast was two or three slices of plain bread, an apple and a yogurt. Well done Pullman Lijiang! If I have to find some good things to say about the hotel, then it will be the beautiful hotel grounds and surrounding. Maybe, just maybe, their focus is on guests staying in the villa. And yes, don’t be fooled by the location being near to the Ancient Town too. The most popular Ancient Town is far away from here. Shui He Ancient Town nearby was very quiet in the evening.

Sosta a Lijiang.

Punteggio Tripadvisor 4.0/5

Fiorea62 Viaggio con amici - Recensione certificata TripAdvisor

Durante il nostro viaggio abbiamo soggiornato in questo magnifico albergo, stanze molto grandi e fornite di tutti i comfort compresa macchinetta del caffè Nespresso, bagno molto grande, cassaforte ecc. Lo consiglio a chi passa da queste parti.

Dear Fiorea62 Thank you very much for taking the time to share your experience about your stay with us here at Pullman Lijiang Resort and Spa. It is great to learn that you enjoyed the size of our rooms as well as the equipment contained. We all here on side hope you had a magnificent stay in our resort and hope to welcome you back again soon here with us in Lijiang. Kind regards Michael Schumacher General Manager

Semplicemente fantastico

Punteggio Tripadvisor 5.0/5

Ciao C In famiglia - Recensione certificata TripAdvisor

Nella mia vacanza a Lijiang ho soggiornato qui, ed è stato davvero bello. Mi è piaciuta la camera... ovvero, la casetta. C'è anche la piscina riscaldata e, visto che ci siamo stati in estate, non faceva tanto freddo, anche a duemila metri d'altezza. I ristoranti sono molto belli, però alcuni contengono cibi troppo "fritti", che mi hanno fatto venire mal di pancia. È stato abbastanza accogliente e una macchina dell'hotel è venuta a prenderci direttamente dall'aeroporto, che dista circa un'ora dall'hotel. E basta che lo chiediamo alla reception, possiamo avere un autista che ci porta da tutte le parti, anche sul monte (e poi basta che paghiamo un po' di soldi). Non è lontano da posti da visitare, come la Città Vecchia: ci siamo arrivati in qualche minuto in carrozza (era davvero carina). La camera (sì torniamo a parlare di lei) ha tante cose, come gli umidificatori e la TV ha tanti canali, sono riuscito a vedere quello della National Geographic! Mi ricordo che durante la colazione ci hanno dato un foglio dove dovevamo scrivere se gradivamo l'hotel, e abbiamo scritto nello spazio apposito anche il nome della cameriera preferita. Non è stato facile, dato che tutti quanti erano bravissimi e soprattutto gentilissimi. Ve lo consiglio, questo hotel, è uno dei migliori della città.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

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