Pullman Lijiang Resort and Spa 5 stelle

Giudizio clienti (Valutazione ALL) 4.4/5 97 recensioni

Miglior prezzo
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Pullman Lijiang Resort and Spa - Image 1
Pullman Lijiang Resort and Spa - Image 2
Pullman Lijiang Resort and Spa - Image 3
Pullman Lijiang Resort and Spa - Image 4
Shuhe Old Town Entrance Road, Lijiang, Yunnan Province, 674100 LIJIANG, Cina

Descrizione

I plus dell'hotel

  • The mountain views will amaze even the most seasoned traveller

  • A blending of traditional Naxi design with modern amenities

  • Dopo una lunga giornata, rilassatevi con un trattamento presso la spa.

  • Concedetevi una degustazione di vino e bevande illimitate con il pacchetto MyGlass.

  • Fate felici i vostri bambini con attività, pasti speciali e non solo del pacchetto MyKids.

Le nostre sistemazioni

Posizione dell'hotel

Pullman Lijiang Resort and Spa

Shuhe Old Town Entrance Road, Lijiang, Yunnan Province
674100 LIJIANG
Cina

Coordinate GPS:26.911815, 100.217135

Telefono
Fax +86 888 530 0222

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Parcheggio
  • Navetta
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.4/5  97 recensioni

Giudizio TripAdvisor  5.0/5  1.440 recensioni

There is a line distinguished the classic and decrepit. This hotel is worn-out!

Punteggio Tripadvisor 1.0/5

Worldtravel-Derek In coppia - Recensione certificata TripAdvisor

We book a big villa with the hot water poo;. The room is very old with some old and useless decoration. Ex, the box in the end of the bed, the box in the cafe area, both looked terrible. It is not elegant box but rough. There is a nesspresso machine but not capsule. Be careful for the mini frig door, finger might clampped when open the door. There is only one room with floor heat so very cold in other rooms. The lighting in the garden is low and not bright. All functions are separated for this room. I supposed to stayed 3 nights but cancel immediately for the second morning. The reservation rep always asked you back to your APP to manage your booking not like other Accor hotel can do by a phone call. The reception desk is aged and worn-out. Very bad for first image.

Not the best

Punteggio Tripadvisor 3.0/5

KiwiWanderingOff In coppia - Recensione certificata TripAdvisor

So I don’t like writing negative reviews but I feel I’ve got to here. I was really excited and looking forward to our stay at the Pullman, as I’ve stayed at Pullman resorts all around the world, and this is bottom of the heap! The one thing I was looking forward to was an indoor heated pool to swim in after being out all day. It’s called Pullman resort and spa… yet there is only an outdoor pool (and it’s currently 7 degrees) unless you book a private villa. We get to our room and to be honest it felt pretty dated compared to other Pullman’s I’ve stayed in. It feels like the Pullman that Pullman forgot about. The safe didn’t work and locked my passports in it and I had to get hotel staff to come get them out. It is FAR from soundproof, to the point my partner heard the neighbour fart through the walls, and we got woken up multiple times at some crappy hour by someone’s door banging shut. Next thing which was not so great, was the almost complete lack of English (only one staff member spoke English) and I don’t mean that to sound privileged or bratty as we were obviously in China, but it was beyond a joke. I’ve travelled multiple times around the world, and always the hotel staff has spoken English. Checkin could only be done via google translate! Next up, I tried to order a cake and an electric car turned up 😂. The reception staff were lovely and tried their best but if you were someone who didn’t use a mobile phone, have access to google translate, or were from the older generation, you’d be absolutely stuffed. If we’d have booked an obscure Chinese hotel I’d be expecting that but we chose an international brand hotel to try make thing a a bit easier, to which we just found it easier to organise tours and activities ourselves rather than asking hotel staff for help (even though that is offered). Finally, wifi is no good at all. Requires a Chinese phone number or WeChat but when selecting WeChat error codes were displayed despite WeChat being successfully installed and working on the device, so again we just had to test her our mobiles. The positives: it is close to Shuhe old town and is clean but that’s about it. Soooo, hate to say but all in all I wouldn’t stay here again and definitely wouldn’t recommend.

STAY AWAY! or regret

Punteggio Tripadvisor 1.0/5

Travel61232678240 Recensione certificata TripAdvisor

This hotel takes the cake for the 1 star rating. Misleading room information, dirty place and totally 0 recognition for accor members Location - located 20mins away from the more popular Lijiang ancient town. I chose to stay here as I wanted the view of the famed Jade Dragon Snow Mountain. However was informed upon check in that there is no such view for twin bed rooms and there are only 8 rooms in total for that in which some have also been obstructed by growing trees. It has been 2 weeks since my stay and complaint and the room is still being advertised as so. Accor recognition - none, no welcome drinks, no upgrade as next level is villa. Had to chase for loyalty nights a few times too. Room - Dated and dirty. This hotel is in need of a renovation and am unsure how it is charging such premium pricing. Also found out that the bathtub had sand sediments while using it and did a blue light check after. It was totally not cleaned. Breakfast - Starts at 6.30am but maybe only half is ready. By 7.30am when we left, it was still not fully ready. Did a complain early next morning and when i returned that at night, nothing was done except a fruit platter as apology. The bathtub was still uncleaned as I can visibly see it. Texted them via wechat and they insisted that it was cleaned already. Took a photo and they send the housekeeping head over who agreed that it was uncleaned. The GM came over and offered us insincere compensations like upgrading us the next time we stay(really??) or transfer to the train station which only cost a few dollars and we rejected them. For the scam, non existent cleaning services and 0 service recovery, I would recommend people to reconsider staying. You can stay at the ancient city with better cleanliness, service and newer property for less than half the price. Did a complaint via Accor and didn't get a reply either.

Sosta a Lijiang.

Punteggio Tripadvisor 4.0/5

Fiorea62 Viaggio con amici - Recensione certificata TripAdvisor

Durante il nostro viaggio abbiamo soggiornato in questo magnifico albergo, stanze molto grandi e fornite di tutti i comfort compresa macchinetta del caffè Nespresso, bagno molto grande, cassaforte ecc. Lo consiglio a chi passa da queste parti.

Dear Fiorea62 Thank you very much for taking the time to share your experience about your stay with us here at Pullman Lijiang Resort and Spa. It is great to learn that you enjoyed the size of our rooms as well as the equipment contained. We all here on side hope you had a magnificent stay in our resort and hope to welcome you back again soon here with us in Lijiang. Kind regards Michael Schumacher General Manager

Semplicemente fantastico

Punteggio Tripadvisor 5.0/5

Ciao C In famiglia - Recensione certificata TripAdvisor

Nella mia vacanza a Lijiang ho soggiornato qui, ed è stato davvero bello. Mi è piaciuta la camera... ovvero, la casetta. C'è anche la piscina riscaldata e, visto che ci siamo stati in estate, non faceva tanto freddo, anche a duemila metri d'altezza. I ristoranti sono molto belli, però alcuni contengono cibi troppo "fritti", che mi hanno fatto venire mal di pancia. È stato abbastanza accogliente e una macchina dell'hotel è venuta a prenderci direttamente dall'aeroporto, che dista circa un'ora dall'hotel. E basta che lo chiediamo alla reception, possiamo avere un autista che ci porta da tutte le parti, anche sul monte (e poi basta che paghiamo un po' di soldi). Non è lontano da posti da visitare, come la Città Vecchia: ci siamo arrivati in qualche minuto in carrozza (era davvero carina). La camera (sì torniamo a parlare di lei) ha tante cose, come gli umidificatori e la TV ha tanti canali, sono riuscito a vedere quello della National Geographic! Mi ricordo che durante la colazione ci hanno dato un foglio dove dovevamo scrivere se gradivamo l'hotel, e abbiamo scritto nello spazio apposito anche il nome della cameriera preferita. Non è stato facile, dato che tutti quanti erano bravissimi e soprattutto gentilissimi. Ve lo consiglio, questo hotel, è uno dei migliori della città.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 1.532 recensioni 9.2/10 Posizione
  • 2.750 recensioni 8.7/10 Camera
  • 2.999 recensioni 8.9/10 Servizio
  • 11 recensioni 0/10 Internet
  • 637 recensioni 8.8/10 Pulizia
  • 594 recensioni 8.1/10 Colazione
  • 22 recensioni 2.5/10 Piscina
  • 11 recensioni 10/10 Sostenibilità

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