美爵昌原大使酒店(前身为铂尔曼酒店) 4 星

客户意见评级 4.3/5 829 评论

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美爵昌原大使酒店(前身为铂尔曼酒店)
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酒店其他优惠

  • 昌原唯一一家国际连锁酒店

  • 靠近大型购物综合广场、昌原会展中心

  • 在海水泳池中畅游,到高尔夫练习场尽情挥杆,锻炼球技

  • Free Wi-Fi in all areas including public area, fitness centre and restaurants

  • Sauna, Pool and fitness centre

酒店位置

美爵昌原大使酒店(前身为铂尔曼酒店)

322
Woni-daero
Uichang-gu
51408 昌原
大韩民国

电话: +82556000700

传真: (+82)55/6000704

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • Bus Numbers :102 109 113 703 710 :  Name of Bus Station : THE CITY7

  • 乘飞机

    GIMHAE INTL AIRPORT 达到 40公里 / 24 英里 - 班车服务 付费

  • 乘火车

    CHANGWON JOONGANG 达到 6公里 / 3 英里

  • 乘火车

    CHANGWON STATION 达到 7公里 / 4 英里

GPS :35.239347, 128.655109

酒店服务

酒店及周边服务

办理登记入住手续 - 从 办理退房手续

概要

  • 穿梭巴士
  • 餐厅
  • 可供轮椅出入的酒店
  • 空调
  • 无限网络
  • 会议室
餐饮服务
  • 4 餐厅
  • 1 酒吧
  • 客房服务
    • 冷餐
    • 热菜
会议/活动
  • 9 会议室
  • 商务中心
    • 商务中心提供工作人员支持服务
    • 自助商务中心
无障碍环境
  • 可供轮椅出入的酒店
酒店服务和设施
  • 酒店信息
    • 321 间客房
    • 4 间残疾人士客房
    • 0 间家庭客房
    • 10 间相通客房
    • 237 间禁烟客房
    • 18 多个楼层
  • 酒店使用的语言
    • 英语
    • 日语
    • 普通话
  • 洗衣/代客泊车服务
    • 自助洗衣店
    • 干洗/熨衣
  • 无限网络
    • 高速传输线
    • 公共区域提供无线网络
    • 酒店提供无线网络
    • 高速网络
  • 空调
    • 空调
  • 针对行动不便人士提供的设施
  • 入住/退房设施
    • 快捷退房
    • 快捷入住
  • 行李员
    • 行李员
  • 礼宾服务
    • 礼宾服务
  • 提供办公桌设施
    • 耳机
    • 桌面插头和转换插座
  • 熨斗
    • 接待处提供熨斗
  • 接待处提供保险箱
    • 接待处提供保险箱
  • 货币兑换
    • 货币兑换
入住酒店
  • 穿梭巴士
    • GIMHAE INTL AIRPORT 额外收费
    • PUS 额外收费

我们的客房

入住行政房,享受 VIP 待遇。客房位于 12 楼或 14 楼,包括早餐和欢乐时光服务、免费桑拿房、免费上网和使用会议室 2 小时。

您的会议和活动

我们的会议室

  • 会议室数量:3

  • 最大面积:893 平方米

  • 最大容量:700 个人

  • 最大宴会容量:500 个人

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美爵昌原大使酒店(前身为铂尔曼酒店) 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.3/5

829 评论

TripAdvisor 评级 3.5/5

429 评论

非常冷淡的一次入住体验

客户意见评级 2.0/5

许. 商务住宿 - 20/11/2019 所有已确认评论

1. 入住办理慢 2. 房间没有浴缸,配置简易,牙刷需要收费。 3. 早餐服务一般,选择不多 4. 因为团体入住,订房的人忘记要双床房,导致2个男士人住一张床。但是酒店竟然针对这种情况,不予帮助,反而对于多要一床被子另行收费2万韩币,我们有4个房间被收费,令人非常遗憾! 这是我见过最不人性化的处理方式。

Dear Valued Guest, Warm Greetings from Grand Mercure Ambassador Changwon. I'm sorry for the inconvenience during your stay. However, your booker booked us for a double room at the time of reservation, and we regret that we were unable to move our rooms due to a lack of twin rooms because the room was full on the same day. And we have rooms with bathtubs, but if you don't put them in the reservation request box, we are randomly assigned. Again, I am sorry that I couldn't help you because it was full on the same day. I'll pay you back with better service at the next time. Thank you. Best regards,

Only Name Changed, with NO real improvement!

Tripadvisor 评级 2.0/5

Albert K Business - 09/04/2019 经 TripAdvisor 认证的评论

With the recent name change (Pullman to Grand Mercure), I have been hoping for some positive changes with good improvement there. However, no improvement could be found. Same facility, same rooms, same staff, same poor breakfast, not to mention no access to executive lounge, or swimming pool, even to Platinum Members.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Grand Mercure Ambassador Changwon (ex Pullman). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Lack of courtesy. Basic Amenities not free.

Tripadvisor 评级 2.0/5

fMY13 Business - 10/06/2018 经 TripAdvisor 认证的评论

Frankly, i don’t enjoy staying here. the sort of ‘manager of duty’ did not show any sign of courtesy when i requested for certain favor. The ‘supervisor’ of the restaurant also the same. i talked to the restaurant staff asking for favor.. he said he would have to ask his supervisor, i saw the supervisor only 10m away from me.. the supervisor don’t even have the courtesy to talk to me, and just let the staff handle the situation. another thing, the basic amenities was not free. i don’t understand. this hotel is not a 1 star or 2 star hotel. i have paid so much to stay in the hotel, and yet the basic amenties like toothbrushes & razor blade were not free? and cotton buds not available. credits to the conciege staff..

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Pullman Ambassador Changwon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. And we refrain the use of the disposable product for the environment. So please understand our policy kindly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Small, run-down uncomfortable room, slow wifi, good breakfast/happy hour dinner

Tripadvisor 评级 3.0/5

356martynasa Business - 15/04/2018 经 TripAdvisor 认证的评论

The room was small, run-down and very uncomfortable.Not a good value for price. One could go as far as say that the hotel's marketing of the rooms is a scam, as marketing images do match the actual state of the rooms anywhere near. Very slow wi-fi, noisy and bright AC. A good breakfast/happy hour dinner though. Nice SPA.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at Pullman Ambassador Changwon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In regards your negative experience at Pullman Changwon, we are sincerely sorry for how you would have felt about. We will check the problem with the department in charge to prevent any inconvenience for the future. It will take some time, but we will do our best to meet your needs for the next visit. We feel really sorry for your unsatisfaction. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards,

Rund down property, very slow internet, mega expensive

Tripadvisor 评级 2.0/5

356martynasa Business - 25/12/2017 经 TripAdvisor 认证的评论

Rund down property (nothing like in the photographs) with very slow internet, so slow that if you are traveling on business then think twice, before choosing. To expensive for the low quality offered.

Dear Valued Guest, First of All, thank you for taking the time to tell us about your experience at Pullman Ambassador Changwon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In regards your negative experience at Pullman Changwon, we are sincerely sorry for how you would have felt about. We will check the problem with the department in charge to prevent any inconvenience for the future. It will take some time, but we will do our best to meet your needs for the next visit. We feel really sorry for your unsatisfaction. Best regards,

Not bad but too expensive everything

Tripadvisor 评级 2.0/5

suran7 Family - 28/07/2016 经 TripAdvisor 认证的评论

I know Accor is family friendly company so I prefer Accor when I go travel with my children. I stayed in Pullan in Kualalupur in January this year. It was very comfotable and free like home. I know Accor serves free stay and breakfast when their parents stay Acoor under the conditions of age under 12. But Changwon City 7 hotel is totally different and never family friendly. Even though I made a reservation through Accor official homepage when they gave supersale including breakfast for 2 adults and 1 child, Changwon city 7 charged me for my child's breakfast. Moreover they didn't let children swim in indoor swimming pool and charge extra money for a outdoor swimming pool. So I spent over 200,000 krw I had never expected. When I asked the crew of the hotel the reason they chrged me more unlike other Accor hotels, she answer me Changwon is not a real member of Accor. Is it possible that I made a reservation non-member hotel of Accor through the Accor official homepage? I was so upset and now I am seriously thinking about statying in Accor for coming travel next winter. Accor should adjust this situation and make customers feel free about that.

Dear Valued guest, Thank you for taking the time to tell us about your experience at the Pullman Ambassador Changwon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Our hotel's restaurant is outsourcing compay. So that is why though we are member of the accor, there would be charging for the child's breakfast. Please understand kindly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Average

Tripadvisor 评级 3.0/5

boonchin1808 Business - 08/06/2016 经 TripAdvisor 认证的评论

I am Platinum member of Accor group and I get to upgraded to executive room. However I am unable to access their lounge access for executive while my colleague got it with same price of room. The hotel room is quite clean and the location is good as it besides the mall. The air condition in room is not so bad and not cold for me. Hard to sleep well during my stay at that hotel. The service is average. I am a bit disappointed for the breakfast at there. This is because the breakfast choice at there is not much compare to other Pullman type of hotels.

Dear valued guest, We very much appreciate your comments regarding your stay at the Pullman Ambassador Changwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. About the lounge access, we apology to have you inconvenience. We will discuss with relavant department in our F&B to improve qualities of food. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Average Experience

Tripadvisor 评级 3.0/5

williame159 Business - 22/05/2016 经 TripAdvisor 认证的评论

Overall disappointed with this stay. The fitness centre was closed and despite specific request I was put next to lift shaft. Both of these issues do not mix with Long Haul Travel and jet lag. The Hotel is a fine hotel with a good location. Breakfast was good and staff were helpful.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Pullman Ambassador Changwon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. About the closing of the fitness centre, we are regularly have the maintance day to check the facility for the saftey reason to provide better service on 1st. 3rd of every wednesday. So, please understand our policy kindly. Also, if you would like to request for any preparence, please tell us upon check-in. We are trying to meet your needs as possible. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Stay at Pullman Ambassador City 7 Changwon S.Korea

Tripadvisor 评级 3.0/5

perthy26 Business - 25/04/2016 经 TripAdvisor 认证的评论

my stay from 19 to 22 Apr 16 was laced with disappointment and disbelief. On the day of my checked in, I discovered that the safe in my deluxe King Size bedroom is not working. A check with the batteries and I found out the reason. The batteries were burnt out. The ironing board and iron was booked prior to my arrival and the email by the counter staff indicated that I will see it when i checked into the bedroom. However, this wasn't the case and I had to call housekeeping to ask for the items again. Another shocked followed ... there was nor airconditioning for all the rooms during this period i.e. late spring early summer. The sun was shining into the room and heated up the air within making it stuffy and uncomfortable. I had to open the window and make do with the traffic noise below in order to get a decent comfortable temparature within the room. The cleanliness was lass then ideal as I can find strands of hair at the basin top and layer of dust on some parts of the table. This was not what I expected of a 5 stars rating hotel.

Dear Valued guest, Thank you for taking the time to tell us about your experience at the Pullman Ambassador Changwon City7. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. About the safety box and Iron, we could not recognize your needs. So we apology for your inconvenience once again. Also, the air-conditioning at the moment was under the checking the system. Now we are operating the cooling system. We sorry for the central system of the temperature. If you visit in the early future, we try to meet your needs. You can ask anything during your staying. We are welcome to serve you happily. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Perfect hotel for business trips in Changwon

Tripadvisor 评级 4.0/5

JulianBigP Business - 23/04/2016 经 TripAdvisor 认证的评论

Good points : - Very good location of the hotel near a park (perfect for a walk in a forest) and near a commercial center City7 - Very good services - Very good & confy rooms Improvements : - More Korean specialty in the menu and buffet - Bigger array of TV channels in the room

Dear Valued guest, We very much appreciate your comments regarding your stay at the Pullman Ambassador Changwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have big shopping mall where name is “City7 Mall” next to our hotel. So, that might be a positive aspect to enjoy the entertainment while the guests are staying. I am happy to comfort stay with us. About the Korean Specialty in menu, we will let the relevant department to improve a variety of one. Also, channels we are trying to check once again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasantly surprised

Tripadvisor 评级 5.0/5

Jill W Business - 11/04/2016 经 TripAdvisor 认证的评论

I made the grave mistake of booking a traditional room. To me, the traditional room would have had a mat on the floor with blankets. Instead, there was no mat, only a hardwood floor, blankets and a buckwheat pillow. It made for a long and terrible evening. When I asked to change rooms, the hotel was booked except for a suite. I took it. I was beautiful and just what I needed. The second two nights were so much better. And, they offer a breakfast in the morning. It was a very nice spread that includes Asian and Western offerings. Happy hour with heavy appetizers was offered in the evening with the suite, and it was also very nice. I will say our stay turned out to be very nice, but I would not say the hotel was 5 stars as compared to other international hotels, but it was very nice. (It is about a 20 minute/$25 cab ride from the Chinhae Naval Base.)

Dear Valued guest, We very much appreciate your comments regarding your stay at the Pullman Ambassador Changwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On that day, the room which had a bed was fully booked, so we could not change the room for you. We apology for the terrible evening of the first night. Please understand kindly. Also, we are happy to satisfied with suite room with benefit. Lastly, you said the hotel was not 5 stars as compared to other international ones, we will try to figure meet the guests' need out for making the better hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Worst Pulman ever

Tripadvisor 评级 1.0/5

377emmanuell Business - 28/02/2016 经 TripAdvisor 认证的评论

the room I had was not in good condition as supposed to be for a Pullman (naked wire on a light, desk light disassemble, desk chair torn, tap not properly set up in the wall, desk furniture badly scratched, bed too with also a clothes size sticker (does anybody do cleaning in that room?), parquet floor with lot of deep scratched,…). On top of that the heating system was supposed to not work properly and couldn't change the 27 deg... The swimming pool is chargeable, Impossible to get a fresh squeeze orange juice at breakfast in spite they had orange... To summarize, just don't go in that hotel

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Pullman Ambassador Changwon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. About heating system, we are going to double check to priventing any inconvenience for the futher. Also, we are under renovating of each room. It will take some time, but we are trying to meet your needs for the next visit. Lastly, the fitness center is free of charge, but the swimming pool and sauna are chargerable. So please understand our policy kindly. We feel really sorry for your unsatisfaction. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice modern hotel but room maintenance needs improvement

Tripadvisor 评级 3.0/5

Obee2004 Family - 20/02/2016 经 TripAdvisor 认证的评论

This is my fourth stay at this hotel over the years since it opened. It is the only international chain in Changwon. Room cleanliness needs to be improved, toilets have some smell. Front desk staff are helpful and polite. F & B prices in hotel expensive. Location next to a mall so great for food and shopping.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Pullman Ambassador Changwon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will check one more time, after cleaning the room to improve our service and we try to find out the problem of the smell.About our staff's compliments, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your comments. We are expecting see you soon. Best Regards

Typical Business Hotel

Tripadvisor 评级 4.0/5

Harry L Business - 01/12/2015 经 TripAdvisor 认证的评论

I have been coming to Changwon for many years and there were only two hotels that meet some international standard then came Pullman. I am in Changwon for business and this hotel meets most businessman needs, after many years, the hotel has gone through some renovations and some how the rooms are smaller than before.

Dear Valued guest, We very much appreciate your comments regarding your stay at the Pullman Ambassador Changwon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover, we always prepare for the businessman such as meeting rooms(chargerable) or the guest can use free wifi in the hotel. Also, we are renovating the hotel gradually to provide the best service for the guests. The room sizes are same as before. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

smelly... Ripped off taxi...

Tripadvisor 评级 2.0/5

gjaldgaljkgjalkj Business - 07/09/2015 经 TripAdvisor 认证的评论

I am a non-smoker and had requested non-smoking room. However, the room assigned got a smoking smell. I went back to the front desk immediately and asked to change. The receptionist obviously showed his unhappy attitude and told me the room should be non-smoking. It was very unpleasant experience. Next morning, I got an urgent issue to leave. They arranged a normal taxi. It is ok. However, the taxi ripped me off. I could not understand this. It seems they do not control the taxi they arrange.

Dear our valued Guest Warm greeting from 'Pullman Ambassador Changwon'. I am the operation manager Jay Park. First of all, I apologize you and all your experiences in Pullman Ambassador Changwon. and also i am really appeciated that your comment which you left. The staff's attitude you told us, we have Training plan to fix it out right away in this week and i promise you to improve it. I'm sorry that you had bad experience with the taxi you had, Usually we call the specific Taxi for our valued guest, but i guess you were busy at that time. so our staff called a normal one. We will take care of all that things in your comment. However, if you come visit our hotel again, we will try best to redeem them all. Thank you and your cooperation. Best Regards, Pullman Ambassador Changwon Operation Manager Jay Park

have stayed at many pullman, this is the worst

Tripadvisor 评级 2.0/5

Danielwang1130 Solo travel - 12/04/2015 经 TripAdvisor 认证的评论

The reception said no word during check in and check out. No one will guide you or help with the luggage after check in. As a platinum member, no room upgrade or access to the lounge. The reception says the lounge is not managed by the hotel.....

Mr. Huiquan, Wang. Thank you for taking the time to tell us about your experience at the Pullman Ambassador Changwon Hanlim. First of all, i am really sorry about to hear your inconveniences when you stay with us. For the access to EF Lounge, it has been a big issue in our hotel so far. Because of the owner of the F&B is outsourced and they don't agree to follow our Accor policy. And I don't think we can enforce them. Somehow there are some other things between hotel and F&B which i can not tell you in detail. In this year 2015, we're still under negotiating with them about the access EFL and other membership F&B benefits. But yet, nothing has completed. We will hardly keep trying to make a good solution for our customers. I apolosize you again all about the inconveniences. Thank you Sincerely, Operation Manager, Jay Park

Could be so much more...

Tripadvisor 评级 3.0/5

Rose195 Family - 01/04/2015 经 TripAdvisor 认证的评论

A very nice hotel but with some defects. Our bathroom was rather mouldy. Both rooms (as we asked to be moved as the first one smelt of cigaret smoke) smelt of cigaret smoke and both were apparently non-smoking rooms. Front reception need some serious lessons in 'friendliness' and how to great customers. On arrival not a word was spoken to me which was quite a shock and not what I expected at all. Nothing was said until the moment I was handed the room keys. Breakfast COULD have been wonderful as the restaurant really is gorgeous but sadly again it was the service that let it down. Poor, unfriendly service is the big downfall of this hotel. After I made it known to management that I'd been experiencing some serious problems this was addressed however it was too late by then. The icing on the cake was watching one of the chefs at breakfast sneeze all over the food in front of him. This was just horrifying! On the up side the beds were surprisingly very comfortable, the view over the city lovely, great array of options for breakfast and the location is really convenient being right next door to a shopping mall.

Thank you for taking the time to tell us about your experience at the Pullman Ambassador Changwon Hanlim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Operation Manager, Jay Park

Nice Hotel with good facilities and location

Tripadvisor 评级 4.0/5

Len Z Business - 24/01/2015 经 TripAdvisor 认证的评论

Overall the hotel is very good. I have visited a number of times during 2014. Service is good and facilities offered are very good. Finally, it was great to have breakfast in the newly renovated restaurant. Only, issue was a fee to access sauna & spa facilities on my last visit.

Thank you for taking the time to tell us about your experience at the Pullman Ambassador Changwon Hanlim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Operation Manager, Jay Park

Very stylish hotel, but ...

Tripadvisor 评级 4.0/5

Dieter F Business - 17/01/2015 经 TripAdvisor 认证的评论

This is a very stylish Hotel, where each floor was designed by a different arquitect/interior designer. Unfortunately, they forgot that the hotel is frequented by business travellers that need a decent work space. Some of the rooms do not have a desk nor a chair (Korean style rooms), in other rooms it is not possible to sit in front of the desks, or - as in my case - you have to move furniture around. After the recent renovation, both the restaurant and the bar have become places where on wants to spend time, very cozy. Laundry service cannot be recommend.

Thank you for taking the time to tell us about your experience at the Pullman Ambassador Changwon Hanlim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Operation Manager, Jay Park

a little disappointed

Tripadvisor 评级 3.0/5

sngholland Couples - 07/11/2014 经 TripAdvisor 认证的评论

Arrived by car and the entrance sign from the road was very small - difficult to find it. The room was very hot(28'C or so) and the room temperature controller didn't work at all. So much so, I had to change the room to a north faced one from the second day. The chefs at the breakfast restaurant were very good. The sauna was not included in the room rate. Unfortunately, we had a room next to a very loud group, even after midnight.

Thank you for taking the time to tell us about your experience at the Pullman Ambassador Changwon Hanlim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Operation Manager, Jay Park

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