Sofitel Essaouira Mogador Golf & Spa 5 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.2/5 รีวิว 743 รายการ

Sofitel Essaouira Mogador Golf & Spa - Image 1
Sofitel Essaouira Mogador Golf & Spa - Image 2
Sofitel Essaouira Mogador Golf & Spa - Image 3
Sofitel Essaouira Mogador Golf & Spa - Image 4

รายละเอียด

ความพิเศษของโรงแรม

  • In the heart of 600 hectares of unspoiled wilderness

  • A wild sandy beach 3 km from the hotel

  • Free shuttle between the downtown area and the hotel

  • MogaFestival partner in October

  • Various tours to discover the most beautiful places in the region

ที่พักของเรา

สถานที่ตั้งโรงแรม

Sofitel Essaouira Mogador Golf & Spa

Domaine Mogador
44000 ESSAOUIRA
Morocco

พิกัด:31.465605, -9.772468

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • สระว่ายน้ำ
  • ที่จอดรถ
  • รถรับส่ง
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • ฟิตเนสเซ็นเตอร์
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • บริการในห้อง

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.2/5  รีวิว 743 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 2,900 รายการ

Can’t wait to go back!

คะแนนจาก Tripadvisor 5.0/5

Violet E รีวิวที่ได้รับการรับรองจาก TripAdvisor

It was our second stay at Sofitel Mogador and we absolutely loved it! We enjoyed its breathtaking location, impeccable service and fabulous food. Thank you to the management and all the staff who made our stay memorable, apologies for not remembering all the names but here are few:special thanks to the reception team: Qumaima, Meriem and Souad for their hospitality, warm welcome and assisting us with everything; to chef Said for the best seafood paella ; Zouhir who always served us with a smile and nothing was too much to ask for and to the bar staff and their manager for a great service. We loved our stay so much that we have already booked next holiday in the second week of July. Hopefully the seafood paella will be still on the menu :)

Dear Violete316, We very much appreciate your comments regarding your stay at the Sofitel Essaouira Mogador Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nabil Benjelloun, General Manager.

Amazing hotel we were 12 people and it was amazing

คะแนนจาก Tripadvisor 5.0/5

GrandTour40431928170 Friends getaway - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Oumaine and Ines at the reception where excepcional we had left our passport at another hotel and Oumaine took care of everything arranged to have it brought to the hotel on time and was amazing with everything thank you so Mutch for everything the rooms are just amazing and clean and the food was the best from all the hotels we stayed in Marrocos. 5 star to everything

Great setting, super attentive staff, lovely food.,

คะแนนจาก Tripadvisor 5.0/5

helenwJ8647TO Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

A lovely welcome with Moroccan tea and friendly staff. The pool is fabulous!! If you’re a swimmer it’s 27m and great to get your lengths in! I left my hat on the shuttle bus one evening but it was returned the next day, super happy about that and staff really helpful ensuring I got it back. If we’d had more time we’d have used the bikes and perhaps a morning horse ride. Shout of thanks to Mohammed in the restaurant, the poolside staff who we talked swimming with (Imad) and reception staff always kind and friendly Ines, Yousna, Maniem andTania. Great choice of food for everyone and if you have children with you the buffet is ideal. Some of the fabric of the hotel has seen better days, but it’s super clean, cared for and linen and bed were conducive to a good night of sleep. Well done team! :)

Lovely relaxing stay outside of Essaouira

คะแนนจาก Tripadvisor 5.0/5

Laura B รีวิวที่ได้รับการรับรองจาก TripAdvisor

Had an amazing and relaxing stay here. The staff are so friendly and helpful, thanks to Taha and Imess at reception who helped us book taxis and print our boarding passes. Although the hotel is slightly out of town, there are regular shuttles into Essaouira which makes it super convenient to go in for a stroll or dinner. The fact the hotel isn’t in town also means it’s super quiet and surrounded in nature for when you want to just chill by the pool. All the rooms have incredible views too. Would come again!

Dear Bonniebcn, We very much appreciate your comments regarding your stay at the Sofitel Essaouira Mogador Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nabil Benjelloun, General Manager.

Our MONEY (450 Euro & 2600 Moroccan Dirham) got stolen by the cleaning staff from our hotel room!!

คะแนนจาก Tripadvisor 1.0/5

preetibalarai รีวิวที่ได้รับการรับรองจาก TripAdvisor

I stayed with my husband in Sofitel Essaouira from 22nd Feb to 24th Feb, 2024 in room - 431 (for 2 nights). Our stay was looking fine until after check-out when we realized that some of our money from our handbag was stolen during our stay in the hotel. We had kept some reserved money in a wallet, which was kept inside a handbag. When we checked out from Sofitel and were on our way from Essaouira to Casablanca in a bus, we checked that wallet and found that some of our money (450 Euros and 2600 Moroccan Dirham) was stolen from my wallet. Whichever hotel staff stole the money from the wallet was smart enough to steal only part of the money to avoid any kind of suspicion in case if we would have roughly looked at the money and not counted it properly. It was our mistake that we didn't keep this handbag inside the room locker, but the main reason for not keeping the handbag inside the locker box was that we put 'Do Not Disturb' sign all the time during our stay and we didn't expect that someone will enter the room despite the DND sign and will steal our money in a hotel like Sofitel!! Let me provide some other details to support this fact that money was actually stolen from my hotel room on the day of check-out just before our check-out time. On second day of our stay (23rd Feb), we actually carried this handbag with us to the hotel restaurant during breakfast and mistakenly we left the handbag on our breakfast table, and we left the restaurant. We realized our mistake just after few minutes and when we returned to the restaurant, we came to know that one of the staff members submitted our handbag to the reception, so we went to the reception and received our handbag from there. After returning to our room, we verified everything kept inside the bag and we found that the entire money was present there safely and when we checked-out next day (24th Feb), we found that some amount was stolen from the handbag. So, there is no doubt that the money was stolen from our room on the day of our check out (24th Feb), when we were walking around the hotel after our breakfast, and we left our handbag in the room (another reason of leaving the handbag in the room on this day was because we had forgotten the bag on breakfast table the day before, so we thought that the bag is safer in the room with DND sign on) As the money stolen was a significant amount, we called to the hotel to report this theft and also officially sent an email to register our complaint. I requested them to check the camera footage and the room key access logs to verify who entered our room and we even provided them the time window when we suspected that the theft might have happened. After my regressive follow-ups, the Assistant Director General of Sofitel, Zhirou EL ANTARI confirmed that they checked the room access key logs and one of the chambermaids entered our room during the time window which we reported, but he continuously kept mentioning in each of his email that this female employee has been working with them since long and they trust her. I raised several queries, like why she entered the room when there was DND sign on the room? what did she do inside the room because when we came back, the room was exactly the same, so obviously there was no cleaning done? I requested Mr. Zhirou to respond to me on each point and he kept on repeating the same point that they trust this lady and he didn't respond to any of my queries. He mentioned that this chambermaid entered our room to verify if we had already checked-out, which is very much suspicious. To my knowledge, the cleaning staff only enter any room after getting the indication from reception that the room has been checked-out, they don't enter any room randomly to check if the guests have checked out or not. Mr. Zhirou even responded that our room didn't have any DND sign on the day of check-out, which is a white lie. As Sofitel has electronics/digital way of putting the DND sigh through a switch, so I requested to provide me the logs of DND. I also requested them to provide me the room key access logs so that I can verify how long this chambermaid was inside my room, but they bluntly refused to provide any kind of logs or reports and kept on repeating the same lines again and again that this cleaning lady was inside the room just to check if we had checked-out or not and she didn't steal any money. During this entire long communication, the people who were in loop of all the emails were "EL ANTARI Zhirou", "BENJELLOUN Nabil", "ELAARABI Mariam", "IDRISSI Yousra", "EssaouiraMogador.Reservations@sofitel.com" & "H7145-GM@sofitel.com". This is highly disappointing and sad that they are clearly not being honest and transparent. Even if they probably have identified and found out about this theft, they are not accepting it. If they were true and if there was no theft happened in their hotel, they certainly must have shared the DND report and room access logs with me without any fear, rather than making all the lame excuses like it is not allowed to share such kind of confidential information and all. I told them that I am asking for logs and report only for my room (room no.- 431) and only for the duration when we stayed in the hotel and I am not asking for details of any other room or for any other dates, but they certainly didn't agree for obvious reasons!! I WILL NEVER STAY IN THIS HOTEL AGAIN AND ALSO WANT TO BEWARE OTHERS. THE STAFF IN THIS HOTEL ARE NOT HONEST AND EVEN THE MANAGEMENT IS SUPPORTING THEM. I AM TRAVELLING SINCE LAST 15 YEARS AND HAVE STAYED IN HUNDREDS OF THE HOTELS ACROSS THE GLOBE, BUT THIS IS THE FIRST TIME THAT MY MONEY WAS STOLEN FROM MY ROOM IN ANY HOTEL. If anybody wants to know more details about our experience, feel free to send an email to vikprt@gmail.com and will be happy to share more. I already know that somebody from Sofitel will respond to my review in a very vague and lame manner repeating the same line that they had done all the investigation and verification and found that the chambermaid was honest and that they couldn't share the details with me because it was confidential and against their policy to share these details, IRONY!!

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