Sofitel Essaouira Mogador Golf & Spa bintang 5

Catatan tamu Avis (Peringkat ALL) 4.2/5 676 ulasan

Sofitel Essaouira Mogador Golf & Spa - Image 1
Sofitel Essaouira Mogador Golf & Spa - Image 2
Sofitel Essaouira Mogador Golf & Spa - Image 3
Sofitel Essaouira Mogador Golf & Spa - Image 4

Deskripsi

Keistimewaan hotel

  • In the heart of 600 hectares of unspoiled wilderness

  • A wild sandy beach 3 km from the hotel

  • Free shuttle between the downtown area and the hotel

  • MogaFestival partner in October

  • Various tours to discover the most beautiful places in the region

Akomodasi kami

Lokasi hotel

Sofitel Essaouira Mogador Golf & Spa

Domaine Mogador
44000 ESSAOUIRA
Morocco

GPS:31.465605, -9.772468

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.2/5  676 ulasan

Peringkat TripAdvisor  4.0/5  2.926 ulasan

The crown of Sofitel *

Catatan Tripadvisor 5.0/5

Trail06472483924 Ulasan TripAdvisor tersertifikasi

Very friendly hotel staff especially one in particular MS. Souad. The diamond crown of Sofitel. Helpful, smiling and always putting all her effort & energy to make your stay more comfortable and pleasant. Have seen many hotels / receptionist but this is the way service should be. Ready, quick, professional and there. A heart warming personality. welcoming way of interaction with guests. Giving you the feeling like you are part of her family.

Great Hotel and Service, but Wi-Fi Needs Improvement

Catatan Tripadvisor 5.0/5

787georginab Ulasan TripAdvisor tersertifikasi

We had a lovely stay at the Sofitel Hotel. Ines and Yousara gave us fantastic service, making our visit very enjoyable. The hotel, room, and pool were all excellent. However, the Wi-Fi was very poor, which was frustrating as I work online. The phone in the room also did not work so we couldn’t call room service or reception. Despite that, we had a great time and would recommend the hotel.

Dear 787georginab, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nabil Benjelloun, General Manager.

Sofitel Essaouira Mogador Golf & Spa - Perfect with the right expectations

Catatan Tripadvisor 5.0/5

CM1602 Ulasan TripAdvisor tersertifikasi

In view of a number of negative reviews, I would like to take up the cudgels in favour of the Sofitel Essaouira Mogador Golf & Spa. If you take the standard of a 5-star Sofitel hotel in a large European metropolis as a basis, you can certainly find one or two flaws and have to accept some compromises. First and foremost is certainly the renovation backlog visible in every corner. The hotel has a very good substance, but it is getting on in years and needs an overhaul. The fact that there is only one restaurant for dinner, which only offers buffet meals, is certainly super-optimal for a hotel located a few kilometres from the centre. But. The location of the hotel in a huge garden, above the beach, the people who work with great passion in and for the hotel, the good food (especially the breakfast buffet is excellent), but also the overall atmosphere in the hotel and the charm it radiates, make it a good choice for a stay in Essaouira. Those expecting a mageless 5-star standard may be disappointed, but those who take into account the national standard on the one hand and then the comparatively favourable price for a Sofitel for the stay (price-performance ratio fits), will be delighted with Sofitel Essaouira Mogador Golf & Spa. Ps: The only thing that was a little annoying was the constant loud sound from a DJ, for example at the main pool. But there is a second (natural) pool to which you can switch.

Dear CM1602, We very much appreciate your comments regarding your stay at the Sofitel Essaouira Mogador Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nabil Benjellou, General Manager.

Luxury

Catatan Tripadvisor 5.0/5

Zainab C Friends getaway - Ulasan TripAdvisor tersertifikasi

Really nice ambiance clean and luxury, very nice and helpful staff specially Oumamia Yousra Mariam they were so helpful. We will definitely come back. … Dinner and breakfast buffet have lots of options , different kind of cuisine ,….Spa was great

Dear Zainab, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Also, I will share your comments with our team especially Oumaima, Yousra and Meriam. Sincerely, Nabil Benjelloun, General Manager.

Our MONEY (Approx 710 EURO) stolen by the cleaning staff from our hotel room!!

Catatan Tripadvisor 1.0/5

vikprt Ulasan TripAdvisor tersertifikasi

I stayed with my wife in Sofitel Essaouira from 22nd Feb to 24th Feb, 2024 in room - 431 (for 2 nights). Our stay was looking fine until after check-out when we realized that some of our money from our handbag was stolen during our stay in the hotel. We had kept some reserved money in a wallet, which was kept inside a handbag. When we checked out from Sofitel and were on our way from Essaouira to Casablanca in a bus, we checked that wallet and found that some of our money (450 Euros and 2600 Moroccan Dirham) was stolen from my wallet. Whichever hotel staff stole the money from the wallet was smart enough to steal only part of the money to avoid any kind of suspicion in case if we would have roughly looked at the money and not counted it properly. It was our mistake that we didn't keep this handbag inside the room locker, but the main reason for not keeping the handbag inside the locker box was that we put 'Do Not Disturb' sign all the time during our stay and we didn't expect that someone will enter the room despite the DND sign and will steal our money in a hotel like Sofitel!! As the money stolen was a significant amount, we called to the hotel to report this theft and also officially sent an email to register our complaint. I requested them to check the camera footage and the room key access logs to verify who entered our room and we even provided them the time window when we suspected that the theft might have happened. After my regressive follow-ups, the Assistant Director General of Sofitel, Zhirou EL ANTARI confirmed that they checked the room access key logs and one of the chambermaids entered our room during the time window which we reported, but he continuously kept mentioning in each of his emails that this female employee has been working with them since long and they trust her. I raised several queries, like why she entered the room when there was DND sign on the room? what did she do inside the room because when we came back, the room was exactly the same, so obviously there was no cleaning done? I requested Mr. Zhirou to respond to me on each point and he kept on repeating the same point that they trust this lady and he didn't respond to any of my queries. He mentioned that this chambermaid entered our room to verify if we had already checked-out, which is very much suspicious. To my knowledge, the cleaning staff only enter any room after getting the indication from reception that the room has been checked-out, they don't enter any room randomly to check if the guests have checked out or not. Mr. Zhirou even responded that our room didn't have any DND sign on the day of check-out, which is a white lie. As Sofitel has electronics/digital way of putting the DND sigh through a switch, so I requested to provide me the logs of DND. I also requested them to provide me the room key access logs so that I can verify how long this chambermaid was inside my room, but they bluntly refused to provide any kind of logs or reports and kept on repeating the same lines again and again that this cleaning lady was inside the room just to check if we had checked-out or not and she didn't steal any money. During this entire long communication, the people who were in loop of all the emails were "EL ANTARI Zhirou", "BENJELLOUN Nabil", "ELAARABI Mariam", "IDRISSI Yousra", "EssaouiraMogador.Reservations@sofitel.com" & "H7145-GM@sofitel.com". I WILL NEVER STAY IN THIS HOTEL AGAIN AND ALSO WANT TO BEWARE OTHERS. THE STAFF IN THIS HOTEL ARE NOT HONEST AND EVEN THE MANAGEMENT IS SUPPORTING THEM. I AM TRAVELLING SINCE LAST 15 YEARS AND HAVE STAYED IN HUNDREDS OF THE HOTELS ACROSS THE GLOBE, BUT THIS IS THE FIRST TIME THAT MY MONEY WAS STOLEN FROM MY ROOM IN ANY HOTEL. If anybody wants to know more details about our experience, feel free to send an email to vikprt@gmail.com and will be happy to share more. I already know that somebody from Sofitel will respond to my review in a very vague and lame manner repeating the same line that they had done all the investigation and found that the chambermaid was innocent, IRONY!!

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  • 384 ulasan 8.9/10 Lokasi
  • 770 ulasan 6.4/10 Kamar
  • 1.407 ulasan 9/10 Pelayanan
  • 26 ulasan 1.7/10 Internet
  • 316 ulasan 5.8/10 Fasilitas
  • 254 ulasan 5.1/10 Kebersihan
  • 224 ulasan 8.6/10 Sarapan

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