Pullman Оушенвью Санья Бэй Резорт & Спа 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.8/5 Отзывов: 162

Гарантия
лучшей цены
Pullman Оушенвью Санья Бэй Резорт & Спа - Image 1
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Pullman Оушенвью Санья Бэй Резорт & Спа - Image 4
No 158 Sanya Bay Road, Hainan, 572000 САНЬЯ, Китай

Описание

Особенности отеля

  • Step outside and you're on the "sea walkway of coconut dream"

  • En-suite swimming pools and 8 unique villas

  • Celebrate in style in one of the largest ballrooms in Sanya

  • Незабываемый отдых и вкуснейшие напитки

Наши номера

Расположение отеля

Pullman Оушенвью Санья Бэй Резорт & Спа

No 158 Sanya Bay Road, Hainan
572000 САНЬЯ
Китай

GPS:18.270597, 109.485573

Телефон
Факс +86 898 8828 6655

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.8/5  Отзывов: 162

Рейтинг TripAdvisor  4.9/5  Отзывов: 4 810

Сертификат качества 2025

The hotel staff are very enthusiastic. Not only do they proactively greet guests, but they also actively provide tourist

Примечание: Tripadvisor 4.0/5

Wu C Реальные отзывы TripAdvisor

This hotel is very close to the seaside. Although it has been open for many years, it is well-maintained and is very suitable for family travel. The children's play facilities are very abundant

Dear guest, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that our staff made a positive impression with their enthusiasm and helpfulness. It is gratifying to know that you enjoyed our proximity to the seaside and found our facilities suitable for family travel. We strive to maintain a welcoming environment for all our guests, and your comments reinforce our commitment to excellence.

A cozy and relaxing resort hotel

Примечание: Tripadvisor 5.0/5

Lian L Реальные отзывы TripAdvisor

It takes just 15 minutes by taxi from the airport to the hotel, and a 2-minute walk through an exclusive underground passage leads straight to the beach. Morning balcony views showcase the Coconut Dream Corridor and sea; evening sunsets over the water are wallpaper-worthy. The welcome tropical fruit platter, soft linens, and cozy pillows elevate comfort. Family-friendly perks include a kids’ water slide, play area, and game zone—staff even offer childcare help. Don’t miss breakfast’s herbal jelly and fresh bread; dinner has top-tier seafood. The 17th-floor lounge’s cocktails, night views, and mellow music are perfect, with hassle-free checkout cherry-topping the stay.

Dear gueat, Thank you for taking the time to share your positive experience at Pullman Oceanview Sanya Bay Resort & Spa. We are delighted to hear that you found our location convenient and enjoyed the stunning views from your balcony. It is wonderful to know that our amenities, such as the kids' water slide and play area, contributed to a family-friendly environment during your stay. We appreciate your compliments on our breakfast offerings and the evening atmosphere at the 17th-floor lounge. It is our goal to provide a memorable experience for our guests, and it is gratifying to hear that you had a relaxing time with us. We also value your feedback regarding the hassle-free checkout process, which we strive to maintain for our guests' convenience. We sincerely look forward to seeing you again in the future and provide more excellent service in the next time.

Nice relaxation

Примечание: Tripadvisor 5.0/5

109abdallahg Реальные отзывы TripAdvisor

The hotel has a prime location near the city and at same time having a very nice swimmable beach. Room is top cleaned, most high quality standards kept. Personnel overall are very kind, professional and helpfull, especially the two ladies from the lounge and the frontdesk management namely Gardy and Maria. Breakfast has a good variety choice and there is a space allocated to Accor elite members. Lounge is very nice, calm with a good choice of snacks and drinks. Hotel got a currency exchange service and an ATM from Bank of Telecommunications (one of the best in China). Otherwise, there is maybe a small room for improvement, especially with the English language communication of some front office stuff.. Even, that I don't consider this an issue, since there's always someone around with a good level of English. Special thanks to Maria and especially to Gardy who knew how to turn complaints into compliments. It was overall a nice experience and a good relaxation. I hope to come again in future vacations.

Thank you for taking the time to share your positive experience at Pullman Oceanview Sanya Bay Resort & Spa. We are delighted to hear that you enjoyed our prime location, the cleanliness of your room, and the overall professionalism of our staff, particularly Gardy and Maria. It is always rewarding to receive such commendation. Dear guest, We appreciate your feedback regarding the English language communication among some of our front office team. We continuously strive to enhance our services, and your comments will be taken into consideration for future training and development. It is pleasing to know that you found assistance readily available during your stay. We look forward to welcoming you back for another relaxing vacation in the future.

Примечание: отзывы клиентов 3.0/5

Alexey K. Семьи - Проверенные отзывы - ALL

I have always been a loyal guest of Pullman hotels and have high expectations from this brand — which is why my recent stay was all the more disappointing. Honestly, I expected much better from a 5-star hotel I’ve trusted for years. Let’s start with breakfast. Imagine waking up every morning to the exact same food, day after day. I understand that menus may repeat occasionally, but this was practically a carbon copy. For a hotel of this caliber, it's unacceptable. I’ve stayed at other Pullman properties where breakfast was exciting and diverse — why not here? Then there’s the issue with beach towels. They are only handed out after 10 AM? Are you kidding me?! I love the early morning beach — quiet, peaceful, from 7 AM to 11 AM. But I couldn’t enjoy it because the hotel decided I wasn’t allowed to have a towel before 10. And no one from the staff could even help me fix this — seriously? In a 5-star hotel? Check-in was another letdown. As a Gold member of ALL — Accor’s loyalty program — I’ve always been given rooms on higher floors without even asking. This time, I was assigned a room on the 4th floor, and no one even blinked — like it was normal. No upgrade, no explanation. Only on the second day did I manage to get a room on the 9th floor, which was still far from what I expected. What about the welcome drink? I didn’t get one until I specifically asked for it — and then the selection was just… sad. It was the same stuff you find in the minibar. Usually, I’m offered wine, which is standard in Accor’s upper-tier hotels. I was honestly shocked. What changed in just six months? We were a group of seven, and four of us had birthdays during our stay. I informed the hotel in advance, and I was grateful they offered small birthday cakes. But the inconsistency was bizarre — the first cake came with candles and utensils, the second only with utensils, and the last one was just the cake, nothing else. Is that how birthdays are celebrated here now? It felt impersonal and disrespectful. And then came the worst part — upon entering our Deluxe Suite, I found a dead cockroach in the bathroom. Later, we even saw a live one. I’m speechless. This is Pullman? A 5-star hotel? In my Deluxe Suite? Absolutely unacceptable and deeply upsetting. To top it all off, the check-out process took over 15 minutes. For a hotel that should be streamlining such procedures, it was a total nonsense. I’ve checked out faster from much busier properties. But I also want to say this — there are great people working here. Maria, Daisy, and Tony — these individuals truly stood out. Their kindness, professionalism, and willingness to help made a real difference. Without them, this stay would have been unbearable. I hope the management reads this and understands how far this hotel has fallen from the standards Pullman is known for. I’m not just complaining — I’m sharing this because I care about the brand and want it to get back on track.

Dear Guest, Thank you for staying at Pullman Oceanview Sanya Bay Resort and Spa. Creating a wonderful stay experience for our guests is our constant motivation and goal. It is a pity this stay not reach your full score, I sincerely apologize for any unpleasant experiences during my stay. We will enhance the training of front desk staff on the benefits of Accor Gold members and improve the standardization of the welcome ceremony. At the same time, strengthen the training on service details and the control of room cleaning and hygiene for the staff of the Food & Beverage Department, Housekeeping and Recreation department. Your suggestions are extremely valuable to us. We will surely hold ourselves to a higher standard and strive to provide each guest with an outstanding experience that aligns with the Pullman brand. Looking forward to having the opportunity to regain your trust. Wish you a pleasant life.

Outstanding Ocean View Hotel

Примечание: Tripadvisor 5.0/5

hyeminworld Couples - Реальные отзывы TripAdvisor

오션뷰라는 이름에 걸맞게 바다가 매우 가까이 느껴져요. 바다뷰는 최고~! 직원들도 정말 친절했습니다. 그리고 라운지가 조용하고 분위기도 좋고 전망도 너무 멋지니 꼭 방문해 보세요! [ Room & View ] I stayed in the Executive Suite. The room offers a close-up view of the sea - outstanding ocean view!. The room is spacious and the air conditioning works well, making for a comfortable stay although the interior feels a bit dated. [ Dining ] Be sure to visit lounge! The view from the lounge is spectacular and peaceful. The food is well presented and neatly arranged. Special thanks to Bartender! His lemon oolong tea looks beautiful and tasty. If you love seafood, you can enjoy live performance during your seafood buffet. [ Service ] Special thanks to all staffs! They brought a cake to my room and sand for us. It was a little embarrassing but truely touching and warm.

Dear valued guest, Thank you for staying at Pullman Oceanview Sanya Bay Resort and Spa. Thank you for your comments sharing with us, let us know that you are satisfied with this trip. It is our honor to get your approval, and your feedback is our motivation for continuous improvement. We sincerely look forward to seeing you again in the future and provide more excellent service in the next time.

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