Pullman Oceanview Sanya Bay Resort & Spa

Pullman Oceanview Sanya Bay Resort & Spa

Giudizio clienti (Valutazione ALL) 4.8/5 661 recensioni

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I plus dell'hotel

  • Step outside and you're on the "sea walkway of coconut dream"

  • En-suite swimming pools and sea views in 8 unique villas

  • Celebrate in style in one of the largest ballrooms in Sanya

  • MyKids in esclusiva per i membri Le Club AccorHotels

  • Un'esperienza speciale per gustare tutte le bevande durante la vostra vacanza

Questo hotel fa parte del programma Planet 21 e agisce a favore dell'Ospitalità positiva.

Hotel approvato ALLSAFE

Posizione dell'hotel

Pullman Oceanview Sanya Bay Resort & Spa

No 158 Sanya Bay Road, Hainan
572000 SANYA
Cina

  • BUS:  8 PULLMAN SANYA

  • In aereo

    SANYA PHOENIX A 6km / 3,73 miglia - Servizio navetta A pagamento

  • In aereo

    SANYA PHOENIX INTL A 10km / 6,21 miglia - Servizio navetta A pagamento

  • In treno

    RAILWAY STATION A 8km / 4,97 miglia

  • In treno

    SANYA RAILWAY A 8km / 4,97 miglia

Coordinate GPS:18.270597, 109.485573

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sintesi
In sede
  • Piscina
  • Parcheggio
  • Navetta
  • Ristorante
  • Hotel ad accesso con sedia a rotelle
  • Benessere
  • Aria condizionata
  • Wifi
  • Colazione
  • Bar
  • Sale riunioni

Le nostre sistemazioni

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.8/5  661 recensioni

Giudizio TripAdvisor  5.0/5  4.736 recensioni

Certificato d'eccellenza 2022

Management

Punteggio Tripadvisor 1.0/5

Imane2203 In famiglia - Recensione certificata TripAdvisor

The hotel amenities are very good and it's child friendly but the management is not that good, we had an issue late at night and manager on duty refused to help us, I'm just thinking what if it was an emergency with our baby or one of us!! we weren't expecting such answer from a manager in Pullman

Dear Guest, Thank you for staying at Pullman Oceanview Sanya Bay Resort & Spa. I am very happy to know that you are satisfied with hotel amenities . We also express sincere apologies about the problem you mentioned, and we will follow up investigate the issue. This is not normal service standard in our hotel. I also hope that you can give us a chance to call our one-stop service center to be the duty manger at any time and tell us your dissatisfaction so that we can improve in a timely manner. At Pullman, we strive to provide a superior service experience for every guest. Therefore your feedback is very important to us. Please be assured that we will take the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your feelings, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Ohad Tiktinsky General Manager

Ottimo soggiorno

Giudizio clienti 4.0/5

Chiara Famiglie - Avvisi confermati di ALL

Ottima a esperienza a Sanya. Hotel molto bello, sopratutto nelle parti comuni. Piscine stupende, cibo buono, spiaggia ben attrezzata ma purtroppo senza toilet, ideale per famiglie con bambini.

Dear Chiara, We very much appreciate your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ohad Tiktinsky General Manager

Ottimo

Punteggio Tripadvisor 5.0/5

Claudio C Affari - Recensione certificata TripAdvisor

Ho soggiornato in questo hotel per lavoro, pulizia eccellente, personale preciso e attento alle esigenze anche se molti non parlano inglese. La colazione offerta è stata molto varia, l'offerta copre la usanze di molte religioni. Ottima la colazione cinese salata.

Dear Claudio C, Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is always a pleasure to receive positive feedback, and we are glad to hear that you were very satisfied with our hygiene, our service and varied breakfast. At Pullman, we are committed to providing professional and personalized services to our customers. It's our honor to provide you with a wonderful stay experience. Your nice feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services to our guests. Thank you again for sharing your experience and we look forward to your return visit in the future. Yours sincerely, Danny JC Yeo General Manager

Sicuramente molto bello!

Punteggio Tripadvisor 4.0/5

Damiano T Recensione certificata TripAdvisor

Sono appena stato in questa struttura insieme a mia moglie per un breve soggiorno mare a Sanya di 4 notti e devo dire che ci siamo trovati bene. Il complesso è gigantesco e c’è veramente tutto. Il punto forte è sicuramente la spiaggia perché eccezionale, per nulla affollata e ci si può rilassare veramente alla grande. Ottima anche la cena a buffet mentre la colazione è veramente confusionaria. Unica pecca il fatto che le stanze sembrano avere i muri di cartapesta perché si sente ogni minimo rumore (dagli schiamazzi della clientela sicuramente poco educata a finire con veri e proprio traslochi!). Questo secondo me è un gravissimo punto dolente ma nel complesso ci si trova sicuramente bene.

Dear TrenchiD, Thank you for choosing the Pullman Oceanview Sanya Bay Resort & Spa and we appreciate receiving your comments regarding your stay with us. First of all ,It was good to hear that both you and your wife had a good time spending 4 days with us. Indeed, our hotel has a large area and is fully equipped with all kinds of facilities especially for the family and children. The unique private underpass and beach are definitely our selling point compared to the other hotels. Secondly, we are very pleased to know that you liked our BBQ-Hotpot buffet dinner very much .It is indeed another one of our selling point as the BBQ is a delicious Brazilian concept , while locating at the swimming pool area which creates a perfect outdoor rustic setting. As you feedback that breakfast is a little bit “confusing”, we will strengthen the management of breakfast with more staff to smoothen the crowd-flow during peak time. We thank for your highlight of the room soundproofing problem which we will look into to get it improved. Thank you once again for sharing your experience, and we look forward to your visit again in the near future. Yours sincerely, Danny JC Yeo General Manager

C'è molto meglio

Punteggio Tripadvisor 3.0/5

Savino1981 Recensione certificata TripAdvisor

Hotel rumoroso , personale incapace e in pochissimi parlano inglese, poco capaci di gestire il cliente, problematiche etc! Peccato perché la struttura e' eccezionale e le piscine meravigliose , anche il cibo e' ottimo sua in piscina che nel ristorante! Nota molto negativa le stanze poco insonorizzate e il personale

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

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