Novotel Manila Araneta City 4 stelle

Giudizio clienti (Valutazione ALL) 4.7/5 3.510 recensioni

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Descrizione

I plus dell'hotel

  • WIFI gratuito in tutte le aree

  • Parcheggio coperto multi-livello

  • Spa, piscina per adulti e per bambini, centro fitness e miniclub

  • Grande sala da ballo senza pilastri, 7 sale riunioni, tenda e giardino per eventi al 7° piano

  • Ristorante con cucina internazionale tutto il giorno, ristoro 24/7 ed Executive Lounge

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Posizione dell'hotel

Novotel Manila Araneta City

Gen Aguinaldo Avenue, Araneta Center, Quezon City
0810 QUEZON
Filippine

Coordinate GPS:14.619989, 121.054251

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Gli animali sono i benvenuti
  • Navetta
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Servizio in camera

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.7/5  3.510 recensioni

Giudizio TripAdvisor  4.5/5  1.255 recensioni

Certificato d'eccellenza 2024

Great stay and very helpful staff

Punteggio Tripadvisor 4.0/5

Benjeance Per affari - Recensione certificata TripAdvisor

Our business stay was great and the staff were very helpful (the concierge also upgraded our rooms and provided us our preferred same floor locations). Will definitely book again if we ever have events/work within Cubao / Araneta City area. Giving 3 rating for value because of my concern that most of the rooms I booked via the Accor website weren't considered for the loyalty programme points even though I booked them via the website and not though third-party booking websites. There isn't also any email address or customer support I can reach out to with regards to my concern regarding the loyalty points I should've earned

Hi Benjeance, Thank you for taking the time to share your feedback and we are glad that you enjoyed your stay. We take pride in our staff and we will share your kind words to the team. Moreover, kindly email H7090@accor.com or call 02 (8990 7888) on your next stay so that we can assist you in booking directly in our property. We can't wait to see you back here at Novotel Manila Araneta City! Sincerely yours,

Location is the selling point

Punteggio Tripadvisor 3.0/5

Mik2341 Viaggio con amici - Recensione certificata TripAdvisor

This was a spur of the moment booking for a birthday celebration. It’s been ages since we last explored Cubao so we decided to try this hotel. We got a superior king room for about P10,900+ for 3 adults. Pros: The staff were attentive during check in so it was quick and easy. The location was exceptional since you’ll find yourself at the heart of Cubao. There’s so much to do since there are different malls around. Our stay came with free breakfast buffet. The hotel had a wide spread so you’ll be spoiled with options. I didn’t get to try everything. Tastes of those that I did eat were okay. Cons: I sent an email requesting for a small token for my companion celebrating her birthday. The hotel acknowledged and responded. I even reminded them during check in, but unfortunately, we did not get anything. It’s not the free stuff but more of making the celebrant feel special. They failed this part. The room we booked had everything you need but since we booked for 3, we expected 3 of everything (slippers, toothbrush, etc) but we only got 2. For a 4-star hotel, I would’ve expected them to be more attentive. Check out was not so good as well. Only 2 counters were open and the other staff were just walking around. If they see a line of people, they could’ve assisted. I found out by myself that there was a key drop for faster check out - staff could’ve pointed this out. I love to try different hotels so I’ve stayed at other 4 and 5 star, even 3. So comparing this hotel to others, I expected more. I guess the selling point really is the location. Would still recommend for the location but would probably also check other hotels nearby before deciding.

Hi Mik2341, Thank you for choosing Novotel Manila Araneta City for your recent stay and for finding our location to be convenient. Moreover, we apologize that your experience wasn't what you expected. Your concerns have been forwarded to our team for their immediate attention and action. Please accept our sincere apologies for any inconvenience you experienced. Rest assured that we’re always working to improve our services for our guests. We hope to welcome you back soon.

Excellent Hotel Experience

Punteggio Tripadvisor 5.0/5

F9054OKalex Recensione certificata TripAdvisor

The hotel is centrally located with many shopping malls and restaurants. The rooms are huge and exceptionally clean, the beds are comfortable. Services were excellent from the reception to housekeeping and restaurant staff. We were all women and felt very secure in our 4 nights stay. The hotel manager Darwin made our stay a wonderful experience. Novotel Manila Araneta Center is well worth the money we paid for.

Hi F90540Kalex, Thank you for taking the time to share your feedback and we are glad that you enjoyed your stay. We take pride in our staff and we will share your kind words to the team. We can't wait to see you back here at Novotel Manila Araneta City!

Ottimo come sempre

Giudizio clienti 4.5/5

Daniele Azienda - Avvisi confermati di ALL

Come sempre é ststa un’esperienza positiva.

Buon hotel, con qualche problemino

Giudizio clienti 3.5/5

Franz Azienda - Avvisi confermati di ALL

E' andato tutto bene, a parte qualche problema in camera, fra cui la sedia con una gamba rotta, una mattonella della doccia che non era ben fissata, e il rubinetto che si staccava. Piccole cose, ma non all'altezza di Novotel.

Dear Franz, Thank you for taking the time to share your recent experience at Novotel Manila Araneta City. Our Director of Engineering has been informed of your feedback and action has been taken to address these matters. Please accept our sincere apologies for any inconvenience these may have caused you during your stay. We hope these unfortunate experience does not deter you from staying with us again. In the meantime, if there is anything we can assist you with, please do not hesitate to let us know. Sincerely yours, Therese Guest Experience

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 1.166 recensioni 9.7/10 Posizione
  • 1.659 recensioni 8.5/10 Camera
  • 2.271 recensioni 9.1/10 Servizio
  • 41 recensioni 7.4/10 Internet
  • 881 recensioni 8.6/10 Cibo
  • 836 recensioni 8.7/10 Pulizia
  • 667 recensioni 9.2/10 Colazione
  • 558 recensioni 7.5/10 Servizi

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