札幌 美居 酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,427 评论

保证最优惠房价
札幌 美居 酒店 - Image 1
札幌 美居 酒店 - Image 2
札幌 美居 酒店 - Image 3
札幌 美居 酒店 - Image 4
南 4 条　, 中区西 2 町目, 064 0804 札幌, 日本

描述

酒店其他优惠

  • Web corner and free wifi in the entire hotel

  • 我们的 4 星级酒店位于札幌市中心，方便前往薄野和购物区

  • 285 间时尚客房，提供连通房

  • Conveniently located close to public transport links to tourist attractions

  • 健身房配备高端健身器材，客人可以坚持锻炼，保持身材

我们的客房

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酒店位置

札幌 美居 酒店

南 4 条　, 中区西 2 町目
064 0804 札幌
日本

GPS:43.055595, 141.355682

电话
传真 +81 11-513-7575

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室

BORDEAUX

我们这家四星级酒店的波尔多餐厅供应可口的法式美食，价格实惠。在周五或周六晚，您还可以尝试我们丰盛的自助餐，享用由我们的专业团队精心制作的可口美食。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,427 评论

TripAdvisor 评级  4.3/5  1,594 评论

卓越奖 2025

Mecure Sapporro - Family stay

Tripadvisor 评级 5.0/5

Faeez R 经 TripAdvisor 认证的评论

Check-in was smooth, assisted by Lia who was both professional and friendly. The rooms were clean (upgraded to privilege floor due to Accor status) and cozy. The pajamas were a nice touch and much appreciated. Breakfast was delicious with a good selection of Japanese and Western cuisine. Hotel was also walking distance to Odori park which allowed us to visit it right after check-in (a definite plus!) Only one feedback - suggest to have teabags/sachets in the rooms (together with the coffee) as not everyone drinks coffee. Other than the one comment, it was a great experience at the hotel and will definitely stay there again the next time we visit Sapporo.

I would like to thank you on behalf of the staff here for choosing Mercure Sapporo. It was truly our honor to read your wonderful comments. Your feedback gives us the strength to continue working hard and strive toward an even higher level of excellence. We would also like to sincerely apologize for any inconvenience caused regarding the absence of tea bags mentioned in your comment. In the Privilege Room, Earl Grey tea capsules are included among the capsules provided for the coffee machine. We hope you were able to make use of them during your stay, and we kindly invite you to enjoy them on your next visit. Once again, thank you very much for your kind comments and rating. We very much look forward to welcoming you again and will be delighted to be at your service in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

Highly Recommended For Service and Convenience

Tripadvisor 评级 5.0/5

Joey Y 经 TripAdvisor 认证的评论

Location: Convenient, 3mins walk to nearest susukino station, near to Tanukikoji Shopping street (8 mins walk), Airport Limousine bus about 3-4 mins walk across the hotel Price: Reasonable Service: Diamond member was well taken care of, unlimited access to Lounge and food was great, breakfast have wide variety, unique pancake machine to make pancakes by waving hand, ice cream was served, room was upgraded upon check in, able to microwave our food hot at the lobby level

We are happy to hear back from you and for having the time to provide us with feedback from your experience stay with us at the MERCURE Sapporo. It has been a pleasure reading the comments regarding your stay here and we have informed the staff of your kind comments, our staff will that take your comments to heart and feel motivated to strive to improve and provide better service. Once again, thank you for your feedback and we are looking forward to seeing you the future sometime soon. Sincerely, Quality Assurance Team Mercure Sapporo

Smelly and tired room

Tripadvisor 评级 2.0/5

nivhana 家庭住宿 - 经 TripAdvisor 认证的评论

Stayed here for two nights on my first trip to Sapporo. The hotel is situated in a great location with numerous shops and restaurants across and along the streets while the seafood market was a few blocks away. We were upgraded from the twin deluxe room to a premier deluxe room on the 14th floor (1413), which was a bigger room consisting of a couch, but the room itself had a dusty carpet and the bathroom had a revolting urine smell, most likely coming from the seat contraption as it looked ancient. Complained to the front desk and they cleaned it on the second day but the smell still lingered, although it was an improvement from the first night. Soundproofing was below average - on the second night, our neighbors in the upstairs bedroom and next door neighbors started banging something until 2am, perhaps packing something into their bags and every step and creak could also be heard. I liked the welcome gift cookies that were provided but other than that, this hotel needs a thorough deep cleaning and refurbishment.

Dear nivhana, Thank you very much for choosing to stay with us. It was truly an honor to have you as our guest. We are sincerely sorry to hear that certain aspects of your stay did not meet your expectations. Please accept our deepest apologies for any inconvenience caused. We genuinely appreciate you taking the time to share your valuable feedback regarding our facilities. As you mentioned, our property has been in operation for many years, and while we continuously strive to maintain high standards of cleanliness and service, we understand that some areas may need improvement. Your comments have been shared with the relevant teams and will be taken seriously as we work to enhance the overall guest experience. We truly hope to have the opportunity to welcome you back in the future and provide you with a more pleasant and comfortable stay. Sincerely, Quality Assurance Team Mercure Sapporo

客户意见评级 4.0/5

Lu S. 朋友住宿 - 所有已确认评论

房间还是蛮大的，干净，交通方便，住过几次，如果前台再有一个会中文的更好

We cordially appreciate your detailed comments regarding your stay at the Mercure Sapporo. We are more than pleased to hear that our service could meet your expectation, and we will share your kindest comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one. Sincerely, Quality Assurance Team Mercure Sapporo

“Spacious Rooms, Central Spot—Service Needs Work”

Tripadvisor 评级 3.0/5

Elaine L 经 TripAdvisor 认证的评论

The hotel’s location is very central, making it convenient for exploring the city. Rooms are well-sized and nicely appointed, and breakfast offers a fairly extensive selection. That said, service and operations could be better. The front desk staff were not very courteous, and even for a simple request—such as assistance with the elevator—you are told to wait in line. Housekeeping was also a challenge. The hotel does not provide daily cleaning unless booked in advance, which can be difficult to manage when you have a busy tour schedule. During our stay, we only received fresh towels and trash collection, but no actual room cleaning or bed-making. Even a simple request for water was refused by the cleaning staff because we were due to check out later that day, despite having paid for an extended stay. The third-floor reception area also feels dated and gives off a tired, almost Chinese restaurant vibe, which could be refreshed to match the otherwise modern rooms. Overall, the stay was good but not great. The location and room quality are definite plus points, but service and housekeeping standards need improvement for the experience to feel truly welcoming and comfortable.

Thank you for choosing Mercure Sapporo and for taking the time to share your review with us. We sincerely apologize for the inconvenience caused by the inaccurate and insufficient information you received. Please accept our deepest apologies. At Mercure Sapporo, we are committed to reducing our environmental footprint by conserving energy and water. As part of this initiative, we offer Eco Cleaning, which includes trash collection and the replacement of towels and amenities. Full room and linen cleaning are provided once every four days during your stay. We kindly ask for your understanding and cooperation with our eco-friendly efforts. Once again, we sincerely apologize for the inconvenience you experienced during your stay. We are committed to improving the quality of our service and sincerely look forward to welcoming you back in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

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其他网络用户评价我们的酒店

  • 1,475 评论 9.6/10 位置
  • 1,228 评论 8.1/10 房间
  • 1,009 评论 8.7/10 服务
  • 19 评论 8.1/10 上网
  • 419 评论 7/10 清洁度
  • 413 评论 8.6/10 早餐

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。