苏瓦拉米湾诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 492 评论

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描述

酒店其他优惠

  • 就在拉米湾的海滨区

  • 海滨泳池、健身中心、日间水疗中心

  • 湾畔露台提供当地/全球美食

  • 周一至周五提供从酒店到市中心的免费穿梭巴士

  • 8 个可灵活调整的场所,可承办会议和活动

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酒店位置

苏瓦拉米湾诺富特酒店

Queens Road, 拉米海湾
苏瓦
斐济

GPS:-18.10785, 178.396334

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

HUSK RESTAURANT

Husk Restaurant offers modern décor, delightful al fresco dining and an a la carte menu boasting the best local produce. A full buffet breakfast is served daily, followed by a delicious all day menu.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  492 评论

TripAdvisor 评级  3.7/5  785 评论

客户意见评级 4.5/5

Zhiyong H. 商务住宿 - 所有已确认评论

整体满意,不足之处是:G层走廊有些潮湿霉味,房间内缺少一张办公桌(商务客人需要),前台部分服务人员结账流程不熟悉、效率提高些更好了。

Exceptional food and service

Tripadvisor 评级 5.0/5

marilyncV694TY 经 TripAdvisor 认证的评论

I have reviewed this place before, and that review was a positive one too! This time, the chefs went all out, and gave me amazing gourmet meals. I only wanted to be sure I didn't have an allergic reaction, but instead I found myself enjoying every single meal, and relaxing so I could do my work well. I didn't have to worry about food! Thank you team for taking such good care of me!!!

Dear Marilyn, thank you so much for your kind and generous words. It is wonderful to hear you were feeling truly taken care of so you could relax and enjoy your stay. It is crucial our guests feel they are heard and we provide them with solutions for their needs. Thank you for taking the time to provide us with your wonderful feedback, it means a lot to me and the team. Vinaka vakalevu, Mareile Jerosch-Hoehn General Manager

Food Not good

Tripadvisor 评级 2.0/5

harrysuva07 经 TripAdvisor 认证的评论

I love to stay here ,this my favorite , room is fantastic but Food am sorry...I had worse food experiance there...order fish and chips ,pizza Oh my God. .full of cheese only and not cooked

Bula harrysuva07, we are so sorry you had a bad dining experience. we do pride ourselves in delivering a high standard in consistency and taste across our menu but clearly failed you on this day. Please do reach out to me personally on gm@novotelsuva.com.fj so I can rectify the situation. Thank you for your honest and valuable feedback, this truly helps us to maintain a high level of quality. Vinaka, Mareile Jerosch-Hoehn General Manager

Not to a Novotel Accor standard.

Tripadvisor 评级 3.0/5

Wernerbg 商务住宿 - 经 TripAdvisor 认证的评论

Not really up to the Novotel standard, rooms were basic and clean, but some of the rooms are a long way from reception, restaurant meals were not to the cuisine you would expect from a Novotel, it was overrated and quite expensive for what you get. Except to pay over $100 per person for 3 courses plus a few drinks. During the time I was there, there was maintenance and renovation going on with the pool closed. Unfortunately, if you do not have your own transport and you have to stay in the hotel/room, there is nothing to do. The TV has limited Chanels and no in-house movies to pass the time. There is a positive, the staff are so very friendly and go about of their way to help you.

Bula vinaka, thank you for your feedback and please let me say we are sincerely sorry your stay was impacted by the refurbishment of the restaurant deck which is now concluded. We do hope you will stay with us again and enjoy the normal tranquil ambience of the beautiful Lami bay. Thank you for taking the time to give us your feedback and once again we apologize if you feel your stay experience was not to the level you deserve. Best wishes, Mareile Jerosch-Hoehn General Manager

Verbal aggressive response from a staff member

Tripadvisor 评级 1.0/5

G2002IHjanc Friends getaway - 经 TripAdvisor 认证的评论

When making call to resort was spoken to in a very aggressive way by a staff member. Wanted to discuss an issue but received verbal aggressive response from Novotel staff member The attitude of staff member was bad and no one prepared to deal with the issue. Asked for manager but told unavailable

Please note, this person is not a guest of our business and abused our staff in regard to a private matter that is not related to our business in any form.

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其他网络用户评价我们的酒店

  • 156 评论 8.2/10 位置
  • 362 评论 6.9/10 房间
  • 439 评论 8.4/10 服务
  • 17 评论 6.2/10 上网
  • 134 评论 5.7/10 舒适度
  • 125 评论 5.3/10 清洁度
  • 110 评论 6.7/10 设施
  • 91 评论 8.2/10 氛围

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