Novotel Сува Лами Бэй 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 492

Гарантия
лучшей цены
Novotel Сува Лами Бэй - Image 1
Novotel Сува Лами Бэй - Image 2
Novotel Сува Лами Бэй - Image 3
Novotel Сува Лами Бэй - Image 4
Queens Road, Lami Bay, 0 СУВА, Острова Фиджи

Описание

Особенности отеля

  • Расположение на побережье залива Лами

  • Бассейн с видом на залив, фитнес-центр, спа-салон

  • Ресторан в прибрежной террасе с блюдами местной и мировой кухни

  • Бесплатный автобус от центра города до отеля с понедельника по пятницу

  • Восемь модульных залов для проведения мероприятий

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Расположение отеля

Novotel Сува Лами Бэй

Queens Road, Lami Bay
0 СУВА
Острова Фиджи

GPS:-18.10785, 178.396334

Телефон

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

HUSK RESTAURANT

Husk Restaurant offers modern décor, delightful al fresco dining and an a la carte menu boasting the best local produce. A full buffet breakfast is served daily, followed by a delicious all day menu.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 492

Рейтинг TripAdvisor  3.7/5  Отзывов: 785

Exceptional food and service

Примечание: Tripadvisor 5.0/5

marilyncV694TY Реальные отзывы TripAdvisor

I have reviewed this place before, and that review was a positive one too! This time, the chefs went all out, and gave me amazing gourmet meals. I only wanted to be sure I didn't have an allergic reaction, but instead I found myself enjoying every single meal, and relaxing so I could do my work well. I didn't have to worry about food! Thank you team for taking such good care of me!!!

Dear Marilyn, thank you so much for your kind and generous words. It is wonderful to hear you were feeling truly taken care of so you could relax and enjoy your stay. It is crucial our guests feel they are heard and we provide them with solutions for their needs. Thank you for taking the time to provide us with your wonderful feedback, it means a lot to me and the team. Vinaka vakalevu, Mareile Jerosch-Hoehn General Manager

Food Not good

Примечание: Tripadvisor 2.0/5

harrysuva07 Реальные отзывы TripAdvisor

I love to stay here ,this my favorite , room is fantastic but Food am sorry...I had worse food experiance there...order fish and chips ,pizza Oh my God. .full of cheese only and not cooked

Bula harrysuva07, we are so sorry you had a bad dining experience. we do pride ourselves in delivering a high standard in consistency and taste across our menu but clearly failed you on this day. Please do reach out to me personally on gm@novotelsuva.com.fj so I can rectify the situation. Thank you for your honest and valuable feedback, this truly helps us to maintain a high level of quality. Vinaka, Mareile Jerosch-Hoehn General Manager

Not to a Novotel Accor standard.

Примечание: Tripadvisor 3.0/5

Wernerbg Деловые путешественники - Реальные отзывы TripAdvisor

Not really up to the Novotel standard, rooms were basic and clean, but some of the rooms are a long way from reception, restaurant meals were not to the cuisine you would expect from a Novotel, it was overrated and quite expensive for what you get. Except to pay over $100 per person for 3 courses plus a few drinks. During the time I was there, there was maintenance and renovation going on with the pool closed. Unfortunately, if you do not have your own transport and you have to stay in the hotel/room, there is nothing to do. The TV has limited Chanels and no in-house movies to pass the time. There is a positive, the staff are so very friendly and go about of their way to help you.

Bula vinaka, thank you for your feedback and please let me say we are sincerely sorry your stay was impacted by the refurbishment of the restaurant deck which is now concluded. We do hope you will stay with us again and enjoy the normal tranquil ambience of the beautiful Lami bay. Thank you for taking the time to give us your feedback and once again we apologize if you feel your stay experience was not to the level you deserve. Best wishes, Mareile Jerosch-Hoehn General Manager

Verbal aggressive response from a staff member

Примечание: Tripadvisor 1.0/5

G2002IHjanc Friends getaway - Реальные отзывы TripAdvisor

When making call to resort was spoken to in a very aggressive way by a staff member. Wanted to discuss an issue but received verbal aggressive response from Novotel staff member The attitude of staff member was bad and no one prepared to deal with the issue. Asked for manager but told unavailable

Please note, this person is not a guest of our business and abused our staff in regard to a private matter that is not related to our business in any form.

Minimal quality Novotel.

Примечание: Tripadvisor 3.0/5

LMcNewtown Деловые путешественники - Реальные отзывы TripAdvisor

Great location on the bay but a bit of a disappointment given the price and Novotel’s usual quality. Room amenities are pared so far back it’s really difficult to figure out how to get what you need. There’s a small sign suggesting you WhatsApp them if you need anything. The phone is on the bedside table but doesn’t work. I arrive late, WhatsApp them asking how I order room service. No reply. So after half an hour I go down to reception and they say they’ll send me a menu. I order by WhatsApp and have no idea whether they’ve received my order or not. The room is really bare, none of the usual amenities. No iron, no pen, no small plate of fruit, no working phone, an internet ready TV that won’t connect to the Internet. There’s a modem but nothing to tell me how to connect to it. Eventually I spy a tiny sticker on it with some letters and numbers and figure these are the network and password but there’s nothing to actually tell you where to look for these or which number is which. I paid the breakfast levy but the breakfast is at about 3 star level. Piles of ready cooked eggs, some dahl, some fruit. Good coffee but minimal quality in the buffet. So I guess I’d say disappointing for a high cost Novotel’s

Bula vinaka Lou, thank you for your helpful feedback and please let me extend my apologies to you for the experience you had while staying with us. We are just rolling out a digital compendium with full room service menu and order capability. In regards to your food comments I agree consistency of our otherwise high quality is imperative and I will discuss with our Executive Head Chef. I can see that we have failed to deliver to our own standards during your stay and wish to apologise for that, whilst hoping you will give us another chance to provide you with a seamless and enjoyable experience. Best wishes, Mareile Jerosch-Hoehn General Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 156 Отзывов 8.2/10 Расположение
  • 362 Отзывов 6.9/10 Номер
  • 439 Отзывов 8.4/10 Сервис
  • 17 Отзывов 6.2/10 Интернет
  • 134 Отзывов 5.7/10 Комфорт
  • 125 Отзывов 5.3/10 Чистота
  • 110 Отзывов 6.7/10 Удобства
  • 91 Отзывов 8.2/10 Атмосфера

В сотрудничестве с Trustyou

Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.