ノボテルスバラミベイ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 492 件のレビュー

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Queens Road, Lami Bay, 0 スバ, フィージー諸島

説明

ホテルのその他の情報

  • ラミベイのウォーターフロントのすぐそば

  • ウォーターフロントプール、フィットネスセンター、デイスパ

  • ベイサイドテラスで楽しめる郷土料理/各国料理

  • ホテルから市街地までの無料シャトルバスサービス(月曜日から金曜日まで)

  • ミーティング/イベントに柔軟に対応できる8ヶ所の多目的スペース

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ホテル所在地

ノボテルスバラミベイ

Queens Road, Lami Bay
0 スバ
フィージー諸島

GPS:-18.10785, 178.396334

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

HUSK RESTAURANT

Husk Restaurant offers modern décor, delightful al fresco dining and an a la carte menu boasting the best local produce. A full buffet breakfast is served daily, followed by a delicious all day menu.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  492 件のレビュー

トリップアドバイザーの評価  3.7/5  785 件のレビュー

Exceptional food and service

トリップアドバイザーの評価 5.0/5

marilyncV694TY トリップアドバイザー認証口コミ

I have reviewed this place before, and that review was a positive one too! This time, the chefs went all out, and gave me amazing gourmet meals. I only wanted to be sure I didn't have an allergic reaction, but instead I found myself enjoying every single meal, and relaxing so I could do my work well. I didn't have to worry about food! Thank you team for taking such good care of me!!!

Dear Marilyn, thank you so much for your kind and generous words. It is wonderful to hear you were feeling truly taken care of so you could relax and enjoy your stay. It is crucial our guests feel they are heard and we provide them with solutions for their needs. Thank you for taking the time to provide us with your wonderful feedback, it means a lot to me and the team. Vinaka vakalevu, Mareile Jerosch-Hoehn General Manager

Food Not good

トリップアドバイザーの評価 2.0/5

harrysuva07 トリップアドバイザー認証口コミ

I love to stay here ,this my favorite , room is fantastic but Food am sorry...I had worse food experiance there...order fish and chips ,pizza Oh my God. .full of cheese only and not cooked

Bula harrysuva07, we are so sorry you had a bad dining experience. we do pride ourselves in delivering a high standard in consistency and taste across our menu but clearly failed you on this day. Please do reach out to me personally on gm@novotelsuva.com.fj so I can rectify the situation. Thank you for your honest and valuable feedback, this truly helps us to maintain a high level of quality. Vinaka, Mareile Jerosch-Hoehn General Manager

Not to a Novotel Accor standard.

トリップアドバイザーの評価 3.0/5

Wernerbg ビジネス - トリップアドバイザー認証口コミ

Not really up to the Novotel standard, rooms were basic and clean, but some of the rooms are a long way from reception, restaurant meals were not to the cuisine you would expect from a Novotel, it was overrated and quite expensive for what you get. Except to pay over $100 per person for 3 courses plus a few drinks. During the time I was there, there was maintenance and renovation going on with the pool closed. Unfortunately, if you do not have your own transport and you have to stay in the hotel/room, there is nothing to do. The TV has limited Chanels and no in-house movies to pass the time. There is a positive, the staff are so very friendly and go about of their way to help you.

Bula vinaka, thank you for your feedback and please let me say we are sincerely sorry your stay was impacted by the refurbishment of the restaurant deck which is now concluded. We do hope you will stay with us again and enjoy the normal tranquil ambience of the beautiful Lami bay. Thank you for taking the time to give us your feedback and once again we apologize if you feel your stay experience was not to the level you deserve. Best wishes, Mareile Jerosch-Hoehn General Manager

Verbal aggressive response from a staff member

トリップアドバイザーの評価 1.0/5

G2002IHjanc Friends getaway - トリップアドバイザー認証口コミ

When making call to resort was spoken to in a very aggressive way by a staff member. Wanted to discuss an issue but received verbal aggressive response from Novotel staff member The attitude of staff member was bad and no one prepared to deal with the issue. Asked for manager but told unavailable

Please note, this person is not a guest of our business and abused our staff in regard to a private matter that is not related to our business in any form.

Minimal quality Novotel.

トリップアドバイザーの評価 3.0/5

LMcNewtown ビジネス - トリップアドバイザー認証口コミ

Great location on the bay but a bit of a disappointment given the price and Novotel’s usual quality. Room amenities are pared so far back it’s really difficult to figure out how to get what you need. There’s a small sign suggesting you WhatsApp them if you need anything. The phone is on the bedside table but doesn’t work. I arrive late, WhatsApp them asking how I order room service. No reply. So after half an hour I go down to reception and they say they’ll send me a menu. I order by WhatsApp and have no idea whether they’ve received my order or not. The room is really bare, none of the usual amenities. No iron, no pen, no small plate of fruit, no working phone, an internet ready TV that won’t connect to the Internet. There’s a modem but nothing to tell me how to connect to it. Eventually I spy a tiny sticker on it with some letters and numbers and figure these are the network and password but there’s nothing to actually tell you where to look for these or which number is which. I paid the breakfast levy but the breakfast is at about 3 star level. Piles of ready cooked eggs, some dahl, some fruit. Good coffee but minimal quality in the buffet. So I guess I’d say disappointing for a high cost Novotel’s

Bula vinaka Lou, thank you for your helpful feedback and please let me extend my apologies to you for the experience you had while staying with us. We are just rolling out a digital compendium with full room service menu and order capability. In regards to your food comments I agree consistency of our otherwise high quality is imperative and I will discuss with our Executive Head Chef. I can see that we have failed to deliver to our own standards during your stay and wish to apologise for that, whilst hoping you will give us another chance to provide you with a seamless and enjoyable experience. Best wishes, Mareile Jerosch-Hoehn General Manager

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。