Novotel Suva Lami Bay 4 stelle

Typically, I face a lot of challenges when I facilitate workshops and retreats at resorts and hotels. Usually it's because they can't cater for my vegan and gluten-free dietary needs. This time, I was pleasantly surprised. Every meal and snack for my 2-day retreat was delicious and to my specifications. I didn't have a single allergic reaction, and I realized this should be the norm. To top it off, the staff was very efficient with providing AV support, wifi access, being responsive to our needs for extra materials, and being very diligent with disaster risk management - there was a heavy rain/flood warning on Day 2 of our retreat. They were kind and helpful when I needed outdoor spaces to conduct mindfulness exercises. Radini in particular was very attentive and helpful. I really felt very taken care of, and I highly recommend Novotel for workshops. I've been treated poorly at other resorts, so this was a delight!

The Novotel Hotel in Lami has always been my favourite spot to stay in Suva. For years I used it on my travels when visiting Suva on business trips from Taveuni. Because of Covid and a brand-new renovation the hotel was closed for a few years. Am glad to say it is now reopened and my wife and I took the opportunity to book a little honeymoon night at the resort. I would have to say the room was great, the staff on reception were overly kind along with the booking agent over the phone. The new manager Mareile and her husband Rainer made the time to reach out and say hello which I found them both to be very kind. The main thing I would say is the great food at the Novotel. As a long-time resident of Fiji, I always found it hard to find healthy food in the restaurants. Here I would say the menu is loaded with many items. I look forward to visiting again soon even just for the food and the great latte coffee. My wife and I are close by now living in Pacific Harbour and we will visit here a lot. See you soon Rainer. PS the view is unbelievable on Lami Bay and minutes only from Suva city.

My wife booked this hotel for the summer of 2020. The trip had to be canceled because of the pandemic. It took us over a year to get a refund from Hotelsone.com. After initially sending some information one time the Novotel Suvi Lami Bay went silent and refused to answer muitple calls or emails requesting the booking date. If you need information from them don't expect to get it. That could be a problem for you if something needs to be worked out.

We stopped overnight in Suva on the way to Levuka, and had booked another couple of nights on return from Levuka to laze around and to do some shopping in Suva before returning to Nadi. The first night we used our Accorplus free night, the other two nights were booked by calling the hotel and making the booking directly. So we were staggered when we arrived to find that the restaurant and bars were not operating. No one mentioned that to us at all. Lami Bay is 15 minutes out of Suva so our decision to eat in and relax was effectively shot to pieces. While we were in Levuka, we decided we were not prepared to stay the extra two nights under these circumstances so on our return, we cancelled. Apart from the irritation that no one told us that we would not be able to eat or have a drink at the hotel, I don't understand why the restaurant/bar was closed anyway. The Novetel in Nadi is operating with a restaurant open, as are many hotels on the western side: ShangriLa, Marriott Momi Bay, Radisson ... Other hotels in Suva have their restaurants open. Why not Lami Bay? Please note that the service rating below is based on the restaurant being closed. The staff we dealt with were lovely.

Location very good. In tutta la zona e' l'unico che ha stanze affacciate sul mare con possibilita' di un tuffo ristoratore in piscina. L'accoglienza molto buona. Quando si viaggia con un bimbo piccolo anche il dettaglio piu' insignificante e' importante. Senza eccessi ma misurato in ogni prestazione sicuramente da consigliare per un piacevole week -end