Novotel Suva Lami Bay 4 stelle

Giudizio clienti (Valutazione ALL) 4.2/5 414 recensioni

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Novotel Suva Lami Bay - Image 1
Novotel Suva Lami Bay - Image 2
Novotel Suva Lami Bay - Image 3
Novotel Suva Lami Bay - Image 4
Queens Road, Lami Bay, 0 SUVA, Isole delle Fiji

Descrizione

I plus dell'hotel

  • Situato direttamente sul lungomare di Lami Bay

  • Piscina di fronte al mare, centro fitness e spa diurna

  • Cucina locale e internazionale sulla terrazza affacciata sulla baia

  • Servizio navetta gratuito dall'hotel al centro città dal lunedì al venerdì

  • 8 spazi versatili per eventi di sicuro successo

Le nostre sistemazioni

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Posizione dell'hotel

Novotel Suva Lami Bay

Queens Road, Lami Bay
0 SUVA
Isole delle Fiji

Coordinate GPS:-18.10785, 178.396334

Telefono

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

HUSK RESTAURANT

Il ristorante Husk offre arredamento moderno, deliziose cene al fresco e un menu "à la carte" con i migliori prodotti locali. Tutti i giorni, colazione completa a buffet e un delizioso menu.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.2/5  414 recensioni

Giudizio TripAdvisor  3.7/5  783 recensioni

Not to a Novotel Accor standard.

Punteggio Tripadvisor 3.0/5

Wernerbg Per affari - Recensione certificata TripAdvisor

Not really up to the Novotel standard, rooms were basic and clean, but some of the rooms are a long way from reception, restaurant meals were not to the cuisine you would expect from a Novotel, it was overrated and quite expensive for what you get. Except to pay over $100 per person for 3 courses plus a few drinks. During the time I was there, there was maintenance and renovation going on with the pool closed. Unfortunately, if you do not have your own transport and you have to stay in the hotel/room, there is nothing to do. The TV has limited Chanels and no in-house movies to pass the time. There is a positive, the staff are so very friendly and go about of their way to help you.

Bula vinaka, thank you for your feedback and please let me say we are sincerely sorry your stay was impacted by the refurbishment of the restaurant deck which is now concluded. We do hope you will stay with us again and enjoy the normal tranquil ambience of the beautiful Lami bay. Thank you for taking the time to give us your feedback and once again we apologize if you feel your stay experience was not to the level you deserve. Best wishes, Mareile Jerosch-Hoehn General Manager

Verbal aggressive response from a staff member

Punteggio Tripadvisor 1.0/5

G2002IHjanc Viaggio con amici - Recensione certificata TripAdvisor

When making call to resort was spoken to in a very aggressive way by a staff member. Wanted to discuss an issue but received verbal aggressive response from Novotel staff member The attitude of staff member was bad and no one prepared to deal with the issue. Asked for manager but told unavailable

Please note, this person is not a guest of our business and abused our staff in regard to a private matter that is not related to our business in any form.

Minimal quality Novotel.

Punteggio Tripadvisor 3.0/5

LMcNewtown Per affari - Recensione certificata TripAdvisor

Great location on the bay but a bit of a disappointment given the price and Novotel’s usual quality. Room amenities are pared so far back it’s really difficult to figure out how to get what you need. There’s a small sign suggesting you WhatsApp them if you need anything. The phone is on the bedside table but doesn’t work. I arrive late, WhatsApp them asking how I order room service. No reply. So after half an hour I go down to reception and they say they’ll send me a menu. I order by WhatsApp and have no idea whether they’ve received my order or not. The room is really bare, none of the usual amenities. No iron, no pen, no small plate of fruit, no working phone, an internet ready TV that won’t connect to the Internet. There’s a modem but nothing to tell me how to connect to it. Eventually I spy a tiny sticker on it with some letters and numbers and figure these are the network and password but there’s nothing to actually tell you where to look for these or which number is which. I paid the breakfast levy but the breakfast is at about 3 star level. Piles of ready cooked eggs, some dahl, some fruit. Good coffee but minimal quality in the buffet. So I guess I’d say disappointing for a high cost Novotel’s

Bula vinaka Lou, thank you for your helpful feedback and please let me extend my apologies to you for the experience you had while staying with us. We are just rolling out a digital compendium with full room service menu and order capability. In regards to your food comments I agree consistency of our otherwise high quality is imperative and I will discuss with our Executive Head Chef. I can see that we have failed to deliver to our own standards during your stay and wish to apologise for that, whilst hoping you will give us another chance to provide you with a seamless and enjoyable experience. Best wishes, Mareile Jerosch-Hoehn General Manager

Hôtel bien situé

Punteggio Tripadvisor 5.0/5

Emmanuelle K In famiglia - Recensione certificata TripAdvisor

Hôtel bien situé, rénové récemment avec goût Équipe très agréable aux petits soins avec nous Carte du restaurant bien fournie, cuisine locale et internationale Plats copieux Coin piscine agréable Très bon rapport qualité / prix À recommander

Merci beaucoup Emmanuelle, we are thrilled you had a beautiful time in our hotel. It means a lot to the team to hear this! Thank you for your visit and please do look us up again if you return to Suva, we'd love to look after you. Vinaka vakalevu, Mareile Jerosch-Hoehn General Manager

Una tranquilla pausa in una deliziosa baia

Punteggio Tripadvisor 5.0/5

carmen_dambra In famiglia - Recensione certificata TripAdvisor

Location very good. In tutta la zona e' l'unico che ha stanze affacciate sul mare con possibilita' di un tuffo ristoratore in piscina. L'accoglienza molto buona. Quando si viaggia con un bimbo piccolo anche il dettaglio piu' insignificante e' importante. Senza eccessi ma misurato in ogni prestazione sicuramente da consigliare per un piacevole week -end

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 156 recensioni 8/10 Posizione
  • 348 recensioni 7/10 Camera
  • 433 recensioni 8.4/10 Servizio
  • 17 recensioni 6.5/10 Internet
  • 133 recensioni 5.9/10 Comfort
  • 118 recensioni 6/10 Pulizia
  • 101 recensioni 6.3/10 Servizi
  • 96 recensioni 5.2/10 Colazione

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