宜必思萨拉酒店 3 星

客户意见评级 (ALL 评级) 4.7/5 1,498 评论

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宜必思萨拉酒店 - Image 1
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宜必思萨拉酒店 - Image 4
8 Rue Gabriel Tarde, 24200 SARLAT-LA-CANEDA, 法国

描述

酒店其他优惠

  • 步行 10 分钟即可抵达中世纪古城萨拉的中心。

  • 位于多尔多涅河谷和韦泽尔峡谷中心地带

  • 可免费点播 CHROMECAST 节目

  • 免费停车服务和高速无线网络

  • "绿钥匙"环保认证

我们的客房

酒店位置

宜必思萨拉酒店

8 Rue Gabriel Tarde
24200 SARLAT-LA-CANEDA
法国

GPS:44.881214, 1.21555

电话
传真 +33 5 53 30 32 32

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店
  • 客房服务

BAR SNACK

菜单上的休闲食品。小吃、饮料...是您工作和休闲的最佳选择。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  1,498 评论

TripAdvisor 评级  4.1/5  1,387 评论

No A/C for 2 nights and the temperature was 102F

Tripadvisor 评级 1.0/5

Doron B 经 TripAdvisor 认证的评论

The hotel A/C was broken and we were told at night that it is not getting fixed until the following week. This was one of the hottest days in Sarlat with temperatures of 39c 102.2F. On our first night we were given a room on the top floor of the hotel. With a flat black roof and solar panels all over the roof we were baking in the room the entire night. No one is at the reception at night so moving to a lower floor was not an option. We requested to be moved to the first floor for the second night. Upon our return home I exchanged several emails with the hotel manager and ALL Accor hotels customer service and got nowhere as far as some compensation for not being able to sleep in our room for the first night. The hotel manager ignored the fact that we were on the top floor the first night and kept telling me that they checked the temperatures on the 1st floor and they were with in the code for using no air conditioning. The hotel has no reception desk they work off a laptop in the dining area. It appears that their management does not care to address any issues.

Hello, thank you for sharing your review. We're sorry to hear that your stay didn't meet your expectations. We experienced a temporary air conditioning outage. During this time, fans were available at reception upon request, and we did our best to respond quickly to every need. Our air conditioning is currently fully repaired. Regarding the hotel's interior temperatures, they did not exceed the regulatory 26 degrees. Furthermore, you mentioned that the solar panels were responsible for the interior heat. Allow me to tell you that this is a misconception, as they actually reduce the temperature rise in the building by acting as a heat shield. Their installation was carried out in an environmentally friendly manner to reduce our energy impact. Our roof is neither flat nor black, but rather a completely traditional roof. I also think it's important to correct other errors: our reception service is available 24/7 to meet the needs of our guests. I sincerely regret that you felt that management didn't care about your problems. Quite the opposite: every complaint and comment is taken seriously and discussed with the teams, and we do everything we can to provide our guests with quick solutions. A goodwill gesture has been made in your favor: loyalty points have been credited to your account, which can be converted into discounts at all the group's hotels. I felt it was important to clarify some misunderstandings. I wish you a good day and a wonderful summer. Sincerely, Sylvie

Another Mixed Accor Experience

Tripadvisor 评级 3.0/5

PedropeteGlasgow 经 TripAdvisor 认证的评论

Location is great and some of staff are brilliant - for example lovely member of staff on being told in passing it was my son's birthday dropped off a nice card and small packet of sweets which was a great touch and most of similarly great. Good location near historic centre with a car park (very tight so a bit stressful). Big downer was aircon, our room only went down do 22 and to be frank it didn't come close to achieving that so room was crazy warm (warmer than outside, warmer than corridor, warmer than anywhere else in hotel). when asked about it the male staff member said they only go down to that level as that is what is needed for heating. This wasn't true as due to the heat we bought another room to split up our party and the aircon in the neighboring room was top notch, being set at 19 and achieving a comfortable temperature. Breakfast is decent, other snacks not so good (I wouldn't eat there at alll based on the 1 item we ordered). Some of staff were so helpful I would again stress how good they were (apart from the bloke who dealt (or rather didn't deal) with the aircon issues. Also brilliant tv in bedroom and liked how could connect netflix from phone onto it, also liked recycling on corridor which encouraged good recycling. Liked design of rooms (apart from dodgy air con in one) particularly the shower areas. Receptino area was nice as is normally the case with Accor

Budget hotel - absolutely superb

Tripadvisor 评级 5.0/5

Connector01692958794 Couples - 经 TripAdvisor 认证的评论

So called budget hotel which exceeded our expectations. Close to the beautiful town centre. Ample parking. Lovely staff and the room was spacious and had all necessary amenities. Would definitely stay again & recommend.Sarlat itself is a beautiful town and well worth visiting

A credit to Ibis.

Tripadvisor 评级 5.0/5

Anndi42 经 TripAdvisor 认证的评论

The most environmentally conscious hotel I've ever stayed in. No drinking water goes down the loo, the air-con switches off if you open the window, there's a complimentary (glass) bottle of water in the room, which is refilled every day so there's no need for you to buy it in plastic bottles, and the staff are happy to fill your refillable water bottle with chilled water from the bar. (The bar also stocks some very acceptable, local organic beer!) Clean, spacious and comfortable double room for single occupation. Plenty of hot and cold choice at the breakfast buffet, and a good range of restaurants nearby.

Very Rude

Tripadvisor 评级 1.0/5

Jamlady99 经 TripAdvisor 认证的评论

I was charged for reservations I cancelled months before the original reservation (booking was refundable and cancellations were made well ahead of time). When I contacted them to let them know about the error, their response was pretty hostile. Currently disputing charges directly with the booking agent, who confirmed the reservations were cancelled and I was not supposed to be charged. Mistakes are mistakes, and I was happy to work with them to resolve, but their response was unwarranted. I will not be booking here in the future.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 590 评论 9/10 位置
  • 694 评论 8.4/10 房间
  • 758 评论 9.5/10 服务
  • 470 评论 8.2/10 舒适度
  • 373 评论 8.7/10 早餐
  • 282 评论 9.2/10 清洁度
  • 151 评论 8.7/10 性价比

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我们在附近的其他酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。