ibis Juarez Consulado 3 stelle

Giudizio clienti (Valutazione ALL) 4.1/5 408 recensioni

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ibis Juarez Consulado - Image 1
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Prol Ramon R Lara 8930 3 and, Av Paseo de la Victoria, 32500 Ciudad Juarez, Messico

Descrizione

I plus dell'hotel

  • Located in a Business Center, close to shopping centers and across from the American

  • Less than 9 km from the local airport

  • Parking, full buffet breakfast, and à la carte service available within the hotel

  • Pet-friendly services (please check conditions)

Le nostre sistemazioni

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Posizione dell'hotel

ibis Juarez Consulado

Prol Ramon R Lara 8930 3 and, Av Paseo de la Victoria
32500 Ciudad Juarez
Messico

Coordinate GPS:31.68634, -106.404571

Telefono
Fax +52 656 289 6401

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Ristorante
  • Accessibile con sedia a rotelle
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Proprietà 100% non fumatori

IBIS KITCHEN PASTA & GRILL

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.1/5  408 recensioni

Giudizio TripAdvisor  3.0/5  212 recensioni

People are super nice, lots of smiles but...

Punteggio Tripadvisor 4.0/5

Espiritus Per affari - Recensione certificata TripAdvisor

It was a very pleasant stay, nice rooms, good internet, accommodating but the rooms are not as clean as these should be, the management needs to pay attention to the workload they give the staff. After talking to them, they are seriously overloaded and the result, dirty rooms. The location is perfect if you are going to the consulate. Perfect location. I would go back, but with some cleaning supplies...

Dear Hugo, We very much appreciate your comments regarding your stay at the ibis Juarez Consulado. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are already recovering personnel who are on disability, so their loads will be reduced, I appreciate your concern for my staff, but they are streaks that we sometimes go through and we try not to happen so often, but it is something that cannot be in control. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Israel García – General Manager ibis Juárez Consulado

new years weekend

Punteggio Tripadvisor 4.0/5

isagonz In coppia - Recensione certificata TripAdvisor

The men who work at the front desk are so understanding, helpful and great customer service skills including the man in the night shift checking temperatures. The housekeeping are very helpful, did a wonderful job cleaning our rooms and we felt so comfortable. My only complaint is that the ladies at the front desk are not so professional, keep locking the elevator for the guests not to use the elevator and are rude. Every time my husband needed to use the elevator due to his temporary disability of his arm and ankle injured we had to ask the ladies and they gave us attitude. If guests are paying for services the elevator should not be locked with a key and blocked off.

Dear isagonz, Thank you for taking the time to tell us about your experience at the ibis Juarez Consulado. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. About the elevators use, my sincerest apologies but is for local government disposition, we can't use the elevators, but in the case of your injured husband, My staff, they should have been considerate and allowed you to use the elevator, we are going to talk with them so that they do not repeat themselves and keep these situations in mind. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Israel García – General Manager ibis Juárez Consulado

Not professional

Punteggio Tripadvisor 4.0/5

Alexdelaf Per affari - Recensione certificata TripAdvisor

I stayed one night at hotel and this hotel was much better than your other $56 a night hotels. Bed had clean sheets and bathroom was equally as clean. Overall the hotel was clean. The problem was that when I came in to check the lady at front desk was rude and when she finally checked me in she was refusing me a second room that I had booked as well. When I told her about it she literally made me do the whole check in process all over again. Also, my room wasn’t ready and after all that check in issues she hands the room key to my companion and tells me my room will be ready in two hours and she will call me. She never called me. Two hours later I went to ask about it, a nice gentleman handed me my key and was extremely professional. I have it 3 stars due to rude staff and check in house because she was refusing me my second room. The hotel is nice, clean and affordable and also conveniently located to a nice coffee shop. I couldn’t believe this hotel was much better than windham.

Prima volta

Punteggio Tripadvisor 2.0/5

SimoneR60 Per affari - Recensione certificata TripAdvisor

Ho soggiornato per 5 giorni in questo hotel. Sono rimasto molto insoddisfatto dalla pulizia della stanza, dalla manutenzione della stessa (non avevo la tavoletta del bagno ed il pulsante era rotto). Un giorno non sono state nemmeno fatte le pulizie alla stanza e spesso mancava l'acqua calda. Buono il buffet per la colazione. Non ho mai mangiato al ristorante.

Dear guest, We do apologize for not offering a quality service. We are already taking care of the issues you mentioned in your review.- Regards,

location nuova

Punteggio Tripadvisor 5.0/5

SPEDISCI C In coppia - Recensione certificata TripAdvisor

bellissima location , nuova, stanze nuove e ben disposte, bagni puliti, personale accogliente e professionale, prima colazione molto ampia e ben presentata, un po' fuori dal centro citta' , ma ben servita la zona dai taxi

Estimado huésped, Agradecemos enormemente sus agradables comentarios con respecto a su pasada estancia en nuestro hotel. Para nosotros su comodidad es lo más importante. Por tal motivo esperamos poder contar con su pronta visita en un futuro próximo. Sin más por el momento agradecemos nuevamente que se haya hospedado con nosotros. Cordialmente,

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 287 recensioni 9.5/10 Posizione
  • 668 recensioni 2.2/10 Camera
  • 455 recensioni 7.4/10 Servizio
  • 38 recensioni 4.3/10 Internet
  • 395 recensioni 1.4/10 Comfort
  • 349 recensioni 2/10 Pulizia
  • 155 recensioni 2.3/10 Servizi
  • 143 recensioni 4.7/10 Rapporto qualità/prezzo

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