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哈尔滨索菲特酒店 5 星

客户意见评级 4.5/5 1,706 评论

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+ 23 服务

酒店其他优惠

  • 坐落在省政府所在地区,毗邻万达广场和湘江公园。

  • 中央大街、太阳岛公园、圣索菲亚大教堂和东北虎林园。

  • 国际美食、中国(东北)美食和日本美食。

  • 索菲特 MyBed 床上用品让您在舒适的环境中安然入梦。

  • 索菲特 MyBed 寝具让您在舒适的环境中安然入梦。

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 14h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 按需婴儿看护
  • 使用空调
  • TAIPING INTL APT 付费服务
  • 接待处全天候开放
  • 提前入住/延迟退房 付费服务
  • 干洗/熨烫
  • 精品店/购物
  • 行李员
  • 礼宾服务
休闲和活动
  • 室内加热游泳池
  • 健美中心
  • 护理
  • 按需婴儿看护
  • 高尔夫
  • 羽毛球 (附近)
  • 滑雪
餐饮
  • 早餐 付费服务
  • 3 餐厅
  • 2 酒吧
  • 客房服务
商务服务
  • 6 会议室
  • 配有客服人员的商务中心
  • 提供复印/打印服务

酒店位置

哈尔滨索菲特酒店

赣水路68号
香坊区
150090 哈尔滨
中国

电话: +8645182336888

传真: (+86)451/82331818

从 14h00 办理登记入住手续

从 12h00 办理退房手续

  • CITY BUS :  209, 86, 23, 74

  • 乘飞机

    TAIPING INTL APT 达到 45公里 / 27.96 英里 - 班车服务 付费

  • 乘火车

    HARBIN RAILWAY ST 达到 3.5公里 / 2.17 英里

  • 乘火车

    WEST RAILWAY ST 达到 12.87公里 / 8 英里

GPS :45.740552, 126.678908

我们的客房

入住奢侈的高级房或豪华房,欣赏高尔夫球场景观,配备 37 英寸纯平电视(带 USB 插口,可直接欣赏音乐和电影)、带半透明玻璃墙的浴室、客房内免费宽带上网和公共区域免费无线网络。

酒店餐厅和酒吧

ELEMENTS ALL DAY DINING

美食类型: 国际

Elements restaurant combines French Cuisine, South American dishes, Japanese Cuisine with local dishes. We provide service with French elegance to bring pleasure and enjoyment to guests.

CHINESE RESTAURANT

美食类型: 地区

Fine dining with traditional local flavour. Luxurious and elegant decor, 15 private rooms.

II JAPANESE RSTAURANT

美食类型: 日式

ii Japanese restaurant provides the classic and creative Japanese cuisines. Guests will feel the freshest food with elegant service here.

GLAM LOUNGE

格拉姆酒廊是休闲放松的完美场所,全天供应点心和小吃。

非合约照片

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

SOFITEL CLUB LOUNGE

索菲特俱乐部酒廊专门为索菲特俱乐部客人服务,提供每日早餐和晚间饮料,全天免费提供茶、咖啡和软饮料,可以免费上网、使用会议室、洗衣和熨烫以及延迟退房。

非合约照片

  • 周一 -
  • 周二 -
  • 周三 -
  • 周四 -
  • 周五 -
  • 周六 -
  • 周日 -

非合约照片

您的会议和活动

我们的会议室

  • 会议室数量:6

  • 最大面积:630 平方米

  • 最大容量:520 个人

  • 最大宴会容量:40 个人

了解更多信息


哈尔滨索菲特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.5/5

1,706 评论

TripAdvisor 评级 4.5/5

1,118 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

位置好,感受不錯

客户意见评级 4.0/5

金. 商务住宿 - 01/08/2021 所有已确认评论

雖然酒店時間比較久了,但是服務,設施更新還是不錯,唯獨餐廳的咖啡機應該更換了。

亲爱的宾客您好,感谢您与我们一同分享您的住宿体验,很抱歉我们的咖啡未能获得您满意,其实我们正在与新的咖啡商家洽谈合作,很快就会有好喝的咖啡呈现在您的餐桌上,欢迎您到店品鉴,我们期待您的再次光临,祝您旅途愉快! Sofitel Harbin,Live the French Way!

无与伦比的的入住体验

客户意见评级 5.0/5

安. 商务住宿 - 09/06/2021 所有已确认评论

本次选择哈尔滨索菲特酒店,体验到无与伦比的的入住体验,特别是酒店的每一位服务员都非常棒,下次还会选择这一家酒店入住

位置好

客户意见评级 2.5/5

商务住宿 - 09/06/2021 所有已确认评论

从贵酒店开业的时候,每次去哈尔滨就会入住。服务质量是越来越差!!!!

住的不错

客户意见评级 5.0/5

Paul 商务住宿 - 29/05/2021 所有已确认评论

服务好,泳池不错

亲爱的宾客您好, 非常感谢您与我们一同分享您的住宿体验,哈尔滨索菲特大酒店一直致力于为每一位宾客提供干净舒适的住宿环境,细致周到的服务,为了提高泳池的体验,我们刚刚完成泳池改造,很开心我们的努力得到您的认可,高质量的服务一直是我们酒店的宗旨,我们会继续努力,为您的行程增添一份难忘的回忆,期待您的再次光临,Live the French Way

位置好

客户意见评级 5.0/5

匿名 商务住宿 - 19/04/2021 所有已确认评论

很不错

亲爱的宾客您好! 小特管家非常高兴能看到您对哈尔滨索菲特大酒店的满分好评,想必您对此次行程相是当满意的,提供舒适的住宿环境一直是我们的努力的方向,用心服务更是作为服务行业不可缺少的,希望您能一如既往的支持我们,真诚的期待您的下次光临。Live the French Way 谨启 Lisa Yang ge…

商务出行

客户意见评级 5.0/5

郭. 商务住宿 - 15/04/2021 所有已确认评论

每次出差都会选择索菲特,交通便利,周边吃的也多,住店停车免费。会所下午茶和happyhour都不错,会所经理sybil服务非常好很专业。以后还会选择所索菲特入住。

亲爱的宾客您好! 欢迎您再次下榻哈尔滨索菲特大酒店,得知您入住的还不错,我们就放心了,感谢您对酒店服务人员的赞赏,因为她们出色的工作表现得到了您的认可,对此我感到非常的自豪,我会将您的信息分享,鼓励所有的员工一起努力,无论您走到哪里都能感受到我们的热情,真诚地期待您的再次光临。Live the French Way 谨启 Lisa Yang ge…

Warm Welcome in Harbin in Winter

Tripadvisor 评级 5.0/5

R1218AFpetera 03/01/2021 经 TripAdvisor 认证的评论

We spent Xmas in Sofitel Harbin and had a fabulous break. Everything was great, from the hotel limo pick-up at the airport, to the welcome on arrival, our terrific room, the hospitality in the Club Lounge, the breakfast and the joyful Xmas Dinner, complete with Santa wearing a protective mask. Everyone knows that Harbin in the winter is really cold, but the warmth of the welcoming staff could not have been better. To name staff is difficult because I can't remember all of the names, but among them special thanks to Lydia who generally looked after us, Sybil in the Club Lounge, Guilio at breakfast and the driver who drove the airport limo as well as the bus to the Ice Festival. There's a terrific park opposite the hotel that was covered in fresh snow throughout our stay and which has an excellent walking track as well as lots of family activity playing in the snow. The Ice Festival was sensational, and a fast train day trip to the snow resort of Yabuli was also memorable. Top marks to the hotel, the staff and to the sights of Harbin. Our 2020 Xmas was one to remember.

Dear guest, Greeting from Sofitel Harbin. We very much appreciate your comments regarding your stay at the Sofitel Harbin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Guest Experience Manager Sofitel Harbin gem@sofitelharbin.com

位置好

客户意见评级 3.0/5

马. 家庭住宿 - 23/12/2020 所有已确认评论

不像网页里说的2014、2015年刚刚装修过。整体显得陈旧。室内清扫得很马虎,地毯上还有很多头发和渣子。

亲爱的宾客您好! 小特管家感谢您的分享,很遗憾未能达到您的期望,请允许我向您表达最诚挚的歉意,我已将您的信息反馈给酒店领导层,关于您提到的酒店设施陈旧问题,我们已将其纳入计划中,部分房间的家俱和电器正在逐步更换中,希望您再次光临时能有全新的体验。再次感谢您的参与,祝您生活愉快。Live the French Way 谨启 Lisa 宾客体验经理 ge…

服务好

客户意见评级 5.0/5

Andy 商务住宿 - 03/12/2020 所有已确认评论

酒店服务好,已经数次入住,会再次入住。

亲爱的宾客您好! 小特管家感谢您对哈尔滨索菲特大酒店的支持,并将您的感受分享给我们,作为哈尔滨开业较早的五星级酒店,我们一直坚信服务至上,能为客人们提供舒适的住宿环境,一流的服务品质是我们努力前行的方向。优越的地理位置,便利的万达商场,市区内最大的开放式草坪公园,更赋予我们对高品质的要求,希望您能在哈尔滨索菲特大酒店度过美好的时光。 Live the French Way

居住环境很好

客户意见评级 4.5/5

商务住宿 - 06/11/2020 所有已确认评论

很舒服的环境,谢谢

非常完美的入住体验

客户意见评级 5.0/5

严. 商务住宿 - 05/11/2020 所有已确认评论

整体入住非常的好,温馨,创收舒服,服务号。行政楼层的人员非常的贴心,特别是经理Sybil,各个方面做的很好,感谢你们。

位置好,住的也不错

客户意见评级 5.0/5

刘. 商务住宿 - 02/11/2020 所有已确认评论

住着舒适、方便,环境优美。

亲爱的宾客您好, 非常感谢您与我们一同分享您的住宿体验,哈尔滨索菲特大酒店一直致力于为每一位宾客提供干净舒适的住宿环境,细致周到的服务,很开心我们的努力得到您的认可,高质量的服务一直是我们酒店的宗旨,我们会继续努力,为您的行程增添一份难忘的回忆,期待您的再次光临, Live the French Way Lisa 宾客体验经理 Sofitel Harbin

住的很舒服

客户意见评级 5.0/5

刘. 商务住宿 - 11/08/2020 所有已确认评论

安静,洁净,不错。

亲爱的宾客您好,酒店正在慢慢地恢复正常运营,目前全日制餐厅已全面开放,日本料理餐厅的营业时间为每晚17:00-21:00,酒店大堂吧营业时间为9:00-21:00,我们随时欢迎您的品鉴,也希望您能在忙碌之后,在这里感受到片刻的宁静和温馨。关于您提到的人员问题,相关部门正在跟进,为了方便大家出行您可以在前台填写快速结账程序,再次感谢您的支持,期待与您再次相聚在哈尔滨索菲特大酒店

住的不错

客户意见评级 5.0/5

匿名 商务住宿 - 01/08/2020 所有已确认评论

服务周到热情

亲爱的宾客您好,感谢您与我们一同分享您的住宿体验,愿哈尔滨索菲特大酒店能给您温馨的呵护,给您家人一样的照顾,真诚地期待您的再次光临,祝您生活愉快!

员工防疫到位专业,让客人安心

客户意见评级 5.0/5

匿名 商务住宿 - 05/07/2020 所有已确认评论

来的时候下车匆忙,落了口罩,进门员工没有直接阻止我入内,反而帮我找来了一个新口罩,非常暖心,给他们点赞!!!

亲爱的宾客,您好!小特管家非常高兴能看到您对哈尔滨索菲特大酒店的满分好评,想必您对此次行程相是当满意的,提供舒适的住宿环境一直是我们的努力的方向,用心服务更是作为服务行业不可缺少的,希望您能一如既往的支持我们,真诚的期待您的下次光临。

一如既往

客户意见评级 5.0/5

匿名 商务住宿 - 26/06/2020 所有已确认评论

设施考究,入住舒适

亲爱的宾客您好,感谢您的分享,让我们知道很多的员工默默地关爱着每一位需要帮助的客人,我们都是“心艺家”,哈尔滨索菲特大酒店,不忘初心,为客人们提供舒适的住宿环境,一流的服务品质,让您在这里度过美好的时光。再次感谢您满分点评,祝您生活愉快!
客户意见评级 5.0/5

匿名 商务住宿 - 24/06/2020 所有已确认评论

挺好的,吃,住都很放心,五星级酒店还是值得信赖的,推荐

亲爱的宾客您好,非常感谢您的分享体验,我们一直致力于为每一位宾客提供干净舒适的住宿环境,细致周到的服务,很开心我们的努力得到您的认可,高质量的服务一直是我们酒店的宗旨, 我们会继续努力,为您的行程增添一份难忘的回忆,期待您的再次光临,祝您一切顺利

Pleasant stay

Tripadvisor 评级 4.0/5

clwl8 Couples - 06/01/2020 经 TripAdvisor 认证的评论

Hotel was good. Club facilities were good. However location was a little far from places of interest but with local taxis it was easy to get around. Staff were pleasant and helpful. There was an indoor pool

Dear Guest , Bonjour from Sofitel Harbin, Thank you for sharing your experience with us.and we are sorry for the inconvenience about the location. We would like to thank you very much for your good comments.and we look forward to your next stay at Sofitel Harbin. Sincerely, Lisa Yang gem@sofitelharbin.com

Next to shopping center , very good location

Tripadvisor 评级 3.0/5

Uneques Family - 28/12/2019 经 TripAdvisor 认证的评论

We stayed here 23-25 and 27-28 Dec I choose here as its part of accor group and I have stayed few time in diff Sofitel hotel so I expected a good service as well in here. Porters in Harbin don't help you with luggage, they just stand there and do nothing. The check in desk don't really speak English that well. I travel with my parents and sister and family, but our rooms are quite way apart. Which is quite inconvenient for us My room is not really cleaned properly and there is blood in one of the pillow (no one is having nose bleed btw) so it's quite disappointing to have this experience I did send another request to make sure we are not so far apart in our room in the next stay but it also didn't happen. Bfast was alright, as we can't expect much in Harbin but it's better than the food outside I hope they can improve the service and be more kinder to foreigners

Bonjour my dear guest, Highly appreciated to stay with us and sincerely apologize for inconvenience of your experience at Sofitel Harbin. I deeply regret that you received a welcome was far below the standards which we set for ourselves. Please rest assured that we have taken strong measures regarding the individual concerned and that I have thoroughly briefed to department managers on this issue and already set the proper procedure to follow in the future. I am confidence that your experience will be greatly improved in future. Once again, please accept my sincerely apology and hopefully enjoy to stay with us. Lisa Guest Experience Manager

2 night stay

Tripadvisor 评级 3.0/5

AdrianT2677 Business - 03/05/2019 经 TripAdvisor 认证的评论

hotel is very old and location is not ideal especially if you want to visit the old city or the wanda indoor ski center. the interior looks very tired. breakfast quality needs to be improved considerably. not sure the value for money. my room was also very warm throughout the night

Dear Guest Greeting from Sofitel Harbin. Thank you for taking the time to tell us about your experience at the Sofitel Harbin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Guest Experience Manager Sofitel Harbin

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