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拉巴特索菲特玫瑰园酒店 5 星

客户意见评级 4.5/5 4,416 评论

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+ 30 服务

酒店其他优惠

  • 距离拉巴特国际机场 10 分钟车程

  • 设有大型内部私人停车场,提供代客泊车服务和视频监控。

  • 花园内设有高尔夫球场、2 个温水游泳池、网球场,是举办活动的理想场所

  • 靠近首都的历史古迹、文化场馆和公园

  • 索菲特俱乐部:享受全天福利和个性化服务

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 15h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 可携带宠物
  • 儿童服务
  • 使用空调
  • RABAT- SALE 付费服务
  • 接待处全天候开放
  • 干洗/熨烫 付费服务
  • 精品店/购物
  • 行李员
  • 礼宾服务
休闲和活动
  • 游泳池
  • 健美中心
  • 护理
  • 儿童服务
  • 高尔夫
  • 海滩和水上运动
  • 其他体育活动
餐饮
  • 早餐 付费服务
  • 4 餐厅
  • 3 酒吧
  • 客房服务
商务服务
  • 14 会议室
  • 商务中心
  • 提供复印/打印服务

酒店位置

拉巴特索菲特玫瑰园酒店

Imam Malek 大道
Impasse Souissi
苏维西区
10000 拉巴特
摩洛哥

电话: +212537675656

传真: (+212)537/671492

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • DE SALA EL JADIDA , DE YCM :  55-57-40 SOUISSI

  • 乘飞机

    CASABLANCA- CMN- 达到 1公里 / 72 英里

  • 乘飞机

    FES-FEZ- 达到 200公里 / 124 英里

  • 乘飞机

    RABAT- SALE 达到 7公里 / 4 英里 - 班车服务 付费

  • 乘汽车

    高速公路 达到 29公里 / 18 英里

  • 乘火车

    RABAT AGDAL 达到 3公里 / 1 英里

GPS :33.990235, -6.837755

我们的客房

229 间客房(包括 37 间套房)由设计师 Didier Gomez 精心设计,洋溢着法式情调,同时保存了摩洛哥宫殿的风貌和设计,不仅极尽豪华,还可欣赏到皇城或安达卢西亚花园的美景。

酒店餐厅和酒吧

当前不可用

AL WARDA

美食类型: 地区

在直接从《一千零一夜》中照搬的环境中体验摩洛哥美食。法国风味与摩洛哥食材完美融合,打造出无可挑剔的混合风味:从羊肉炖蔬菜到鲷鱼酿蘑菇。

EL PATIO

美食类型: 国际

在这家灵感来自法国啤酒馆的现代餐厅中尽情放松。在阳光明媚的露台上边休息,边欣赏花园和棕榈树美景,尽情享用美味地中海菜肴和搭配的上等波尔多葡萄酒。

当前不可用

SO LOUNGE

美食类型: 国际

GOLDEN FISH

美食类型: 美食

有关 Chellah 水源中鱼的传说是这家餐厅的灵感源泉,餐厅带有水生物的颜色,可欣赏泳池和花园的非凡美景。您可以尝尝浓味鱼肉汤、圣雅克扇贝和加入柠檬黄油的海鲂。

AMBER BAR

大理石、柔光灯和精致的扶手椅给这家酒吧增加了一丝美妙的氛围,这里供应香槟和不含酒精的鸡尾酒。您可以欣赏现代音乐表演,观看调酒师调酒的美妙过程,全程都坐在舒适无比的扶手椅上,不胜惬意。

非合约照片

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

POOL LOUNGE

非合约照片

  • 周一 -
  • 周二 -
  • 周三 -
  • 周四 -
  • 周五 -
  • 周六 -
  • 周日 -
当前不可用

SO LOUNGE

我们的品茶休闲区提供早餐和小吃

非合约照片

  • 周一 关闭
  • 周二 关闭
  • 周三 关闭
  • 周四 关闭
  • 周五 关闭
  • 周六 关闭
  • 周日 关闭

您的会议和活动

我们的会议室

  • 会议室数量:14

  • 最大面积:965 平方米

  • 最大容量:1000 个人

  • 最大宴会容量:350 个人

了解更多信息


拉巴特索菲特玫瑰园酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.5/5

4,416 评论

TripAdvisor 评级 4.5/5

2,320 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

We love Sofitel Rabat.

Tripadvisor 评级 5.0/5

jenniferquesta 30/03/2021 经 TripAdvisor 认证的评论

My husband and I always choose the Sofitel in Rabat, the staff and service is always impeccable. This is our 3rd time/stay here in 2 years. Their coffee/latte’s are also the best in Rabat. The rooms are comfortable and the view of the garden is breathtaking. Thank you! Jennifer Rachad

Dear Jennifer Rachad, We would like to sincerely thank you for taking the time to write these compliments about the experience you had in Sofitel Rabat Jardin Des Roses hotel We very much appreciate your lovely comments as they genuinely encourage us to keep on providing excellent services. Be assured that we will share your kind words with all the team. We look forward to welcoming you back very soon, Best Regards,

My home while in Rabat

Tripadvisor 评级 5.0/5

marwanalqamzi2010 22/11/2020 经 TripAdvisor 认证的评论

Every thing was just perfect except the room ac was turned of due to COVID 19 as we were told by the hotel staff . The concierge team were exceptionally friendly and helpful. Indeed it is the best option while I am in Rabat .

Dear marwanalqamzi2010; We greatly appreciate you taking the time to provide such a valuable feedback on TripAdvisor. I would like to sincerely thank you for taking the time to write these compliments about the experience in Sofitel Rabat. We very much appreciate your lovely comments as they genuinely encourage us to keep on providing excellent services. Be assured that I will share your kind words with all the team. We look forward to welcoming you back very soon, Best Regards,

a room upgrade gone downgrade

Tripadvisor 评级 4.0/5

allaly69 Business - 22/10/2020 经 TripAdvisor 认证的评论

My wife and I have booked a junior suite. once at the hotel and as a diamond member, we were offered an upgrade to a prestige suite on the second floor. unfortunately, this upgrade end up being down grade as the suite was very old, the carpet was old and had burn spots, electrical cable coming out of the wall in the bathroom near the mirror etc... we've got the sense that this room was not being used for a while nor prepared. However, the staff, the food, early & late check out and all other services were excellent and remarquable. we were just disappointed with the room.

Dear Mr Allaly , First of all, thank you for taking the time to tell us about your experience at Sofitel Rabat Jardin Des Roses. I am sorry to hear that you did not enjoy your stay with us and that the condition of your suite, especially the carpet, was a disappointment for you. Let me offer you my sincere apologies. Please feel free to email us at h6813-gr@sofitel.com to make your future reservation, so that we can find a room category that would be more suited to your needs, with a more spacious bathroom. We hope that we will have the chance to welcome you again to the Sofitel Rabat and that you will give us the opportunity to serve you better. Best Regards,

Jardin de Roses business trip

Tripadvisor 评级 5.0/5

rmartinconsult Business - 26/09/2020 经 TripAdvisor 认证的评论

Good to get back to Morocco amd to stay in this great hotel. Been away with for 6 months (CV19) but so nice to be spoilt by the team at Jardin De Roses. All trying to do their best in these difficult times

Dear Mr Roger; We greatly appreciate you taking the time to provide such a valuable feedback on TripAdvisor. It was a real pleasure to welcome you and I am so happy to hear that everything went smoothly and surpassed your expectation. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us, Best Regards,

SOFITEL doesn't value the Guest

Tripadvisor 评级 1.0/5

985madhavp 26/01/2020 经 TripAdvisor 认证的评论

At the check-in we were given a room with smudged desk, flies in the room and smudged cups after a struggle of 45 mins they finally gave us a different room nothing changed only problems were different kettle was dirty and seemed used by previous guest and now there was no bathtub at all. Really disappointed, we had Sofitel Casablanca which was no different and Sofitel Marrakech which was good although the warmth was missing and quality on the bedding was terrible. Please spend few extra bucks to pick a better brand.

Dear Madhav P; Thank you for taking the time to leave your impressions regarding your recent stay with us. Reading your review, I am very disappointed that you did not experienced the five star services you so rightfully expect from us. Your experience does not represent our aim to achieve and maintain the highest standard of service, and be assured that I am committed on rectifying any poor performance. I really hope you will give us the opportunity to change this perception, and I would like to remain at your disposal at h6813-gr@sofitel.com to discuss further with you. Yours Sincerely,

5 star name, 3 star property

Tripadvisor 评级 3.0/5

Michael A Family - 04/01/2020 经 TripAdvisor 认证的评论

The lobby and pool area are the only 5 stars. The rooms are dirty, ours was full of ants, the beds are sinking, and it just doesn’t feel like a Sofitel. The breakfast was really nice. Management is ok they just didn’t or weren’t authorized to rectify or compensate for all the issues.

Dear Michael A; We would like to thank you for taking the time to share you experience at Sofitel Rabat Jardin Des Roses. We are deeply sorry to read that your stay wasn't up to your expectations, especially the room . This is not the experience we are willing to offer at Sofitel, in fact, your satisfaction is of paramount importance for us. Could you please kindly share your details with our Guest Relations team at h6813-gr@sofitel.com so that we can look further into what happened during your stay and ensure that we serve you better in the future. I am however reassured to read that the service from our teams was satisfactory. I truly hope that we will have the oppotrunity to regain your confidence, Yours respectfully,

Nice place - Service was terrible

Tripadvisor 评级 1.0/5

badre H Family - 29/12/2019 经 TripAdvisor 认证的评论

We are frequent visitors of this site as this hotel is very special to our family. We visit each year and this time, the service was beyond disappointing. Not up to par with the standards of this brand. To start off, at check in, we were told we can add breakfast for a certain price of we decided then, so we did. At check out, the rate was much higher, we explained it to them and the lady at the front desk told me she cannot make the adjustment as we had to do it at booking...a big communication issue. Second, the thermostat was not working...it was so hot, my family did not sleep well at all, we had to open the window which was noisy and again, we did not sleep well/rest well at all. Third, we went to the seafood restaurant and our service was awful! We had to wait over 10 minute for someone to even come to our table after we had to flag them down. Other tables were being served bread and my table was not and we had to ask for a bread basket for our very hungry 2 year old. The food took forever and was not good - my fish was chewy. Fourth, I asked at 2 for our room to be cleaned and for the sheets to be changed as our daughter got sick and when we came back at 8:30/9, the cleaning lady was in the room. We had a sick baby who had to wait at night to enter our room at night while the cleaner would finish. fifth, we called the front desk at night - around 11 pm to request a bottle opener, after calling for over 30 minutes, no one answered, I had to walk down in my pj's and slippers, to ask for something I should have got over a call where someone should have answered. Also, i wanted to book a spa service for my wife, which i was told at check in that would be 50% if we booked that day, when i went to the front desk at night because no one answered, i was told we had to book before 9pm - again, a communication/training issue. Terrible service and will look for another place as opposed to this for our next stay. Unfortunate.

Dear badre H; Thank you for taking the time to tell us about your experience at the Sofitel Rabat Jardin des Roses. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Desperately needs renovation

Tripadvisor 评级 2.0/5

Joshua S Couples - 26/12/2019 经 TripAdvisor 认证的评论

Fixtures, drapes, bathroom is worn, dirty looking. A/C doesn’t work well. Could go on, you get the picture. Great breakfast. Service was fine, staff is friendly. It just doesn’t live up to brand standards.

Dear Joshua S, Thank you for taking the time to tell us about your experience at the Sofitel Rabat Jardin des Roses. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Extremely disappointed

Tripadvisor 评级 1.0/5

HananBen Family - 17/07/2019 经 TripAdvisor 认证的评论

I forgot my big makeup bag in the room which contains expensive makeup. I called the hotel after checkout and they claim that they didn’t find it. I assume the cleaning personal must have taken it. Extremely disappointed

Dear . HananeBen, First we would like to thank you for your visit and comment. We truly apologize for this inconvenience and we understand your disappointment which is totally legitimate. Our teams have double checked your room but unfortunately we haven’t found any forgotten item. Nevertheless we are sorry for this inconvenience, because we are really committed to the satisfaction of our guests and it is in our policy and responsibility to keep in our proprety all lost items. We hope that we'll have the opportunity to regain your trust and that we'll have the pleasure to welcome you again at Sofitel Rabat Jardin des Roses. Best regards

很棒的入住体验

客户意见评级 4.5/5

匿名 情侣住宿 - 22/10/2018 所有已确认评论

超大的房间,到位的服务,方便的位置,因为蜜月旅行还送了小零食,总之很棒

Dear Xiaoye H., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

HELLO

Tripadvisor 评级 4.0/5

rlebbar Business - 30/09/2018 经 TripAdvisor 认证的评论

the hotel have a very good location , good room design good service , and average pricing the higestl floor gave an oustanding view on rabat city .breakfast is well arranged . many historical spot to visit , and transportation mainly by taxi is available .

Dear M.lebbar , We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable Experience

Tripadvisor 评级 4.0/5

akhtarmasoodm Business - 17/09/2018 经 TripAdvisor 认证的评论

Rooms are comfortable, staff is courteous, location brilliant, food average. However the bothering thing was air conditioning in the conference hall in particular and hotel lobbies / corridors in general. Have seen windows open, to be honest had not asked about.

Dear guest, Thank you very much for this extremely generous response regarding your stay at Sofitel Rabat Jardin des Roses. Please be informed that we take a note of your remarks regarding the air conditioning and we will make sure that we do the necessary. Please note that your satisfaction is our priority! We hope to have you again with us very soon! Best regards, Adel KOUBAJI Directeur d'exploitation Deputy Manager

Excellent as Always

Tripadvisor 评级 5.0/5

JulesTangier Family - 06/01/2018 经 TripAdvisor 认证的评论

We had another excellent experience, from arrival to departure. Houda, at the front desk, is always there to welcome us with a smile, which starts our stay on a very positive note. The lounge staff is also fantastic - au petit soin!

Dear JulesTangier This is a really kind review ! We are so glad you enjoyed your stay and specially our lounge staff and Houda from the front desk. Your satisfaction is our motivation! Looking forward to welcoming you again at the Sofitel Rabat Jardin des Roses. Best Regards Hassan Bargach

SO SPA

Tripadvisor 评级 5.0/5

L4359VIdanielb Couples - 01/11/2017 经 TripAdvisor 认证的评论

Excellent spa experience! Saida was superb for the hammam and Kaoutar for the massage! This is my fifth visit over the past few years and the service is always impeccable. Look forward to my next visit!

Dear Guest , thank you so much for your very kind review about Sofitel Rabat Jardin des Roses and especially the So Spa. Saida and Kaoutar were delighted to hear that they have been recognized personally for their outstanding service , and we are all looking forward to your 6th visit ! thank you again

Visitors from Oxford

Tripadvisor 评级 5.0/5

P5904KC Couples - 27/10/2017 经 TripAdvisor 认证的评论

We spent very relaxing 5 days at this hotel, taking full advantage of its great swimming pools and beautiful gardens. We received an exceptional welcome, in particular from Nadia at the Salon Millesime and Adil, the concierge who provided us with great recommendations for our visit in Rabat.

in the name of everyone at Sofitel Rabat Jardin des Roses who made your stay such an enjoyable one , I want to extend my gratitude as sharing this kind of feed-back only helps other guests know more about all we have to offer ! Nadia at the Club Millesime is very proud to have been identified due to her great service provided , and so did Adil ! thank you very much for taking the time to share it with us and we hope to have you with us soon !

HOTEL in need of structure in Management. Basically it looked like they wanted to make us unhappy.

Tripadvisor 评级 3.0/5

Jasper v Couples - 28/09/2017 经 TripAdvisor 认证的评论

Three night stay - THREE different rooms. We gave up. Last room was again NOT what we asked for and had a Light that would give you electric shock. Room 719-> please check. First we got a room WITHOUT shower, and for 1 person. I did make an error booking only for one but one day later I sent an email to the Hotel that we were 2 and that email was confirmed by the hotel. So reception then booked us (in the middel of the night from room 721 to 705. WITH A SHOWER and for 2 persons. HURRAY! In the middle of the night I has to use the bathroom. Stepped inside with my phone as light in order not to wake up my wife. Nearly slipped and hit my head on the marble floor as the TOILET was flooded with water (and NOT from just that night I tell you). So nect morning I confronted reception and agian apologies and a 'new 'room. 719 this time. Not an upgrade, just words to apologise. 719 again had no shower and only towels for one. Now I stood for a tough choice; GET FREAKING MAD at reception, and ruin my vacation, or just give up. I did the latter. Bottom line: Restaurants, staff, breakfast SUPER. All the rest sucks....

Dear Guest , I know that apologies for this bad experience are not nearly enough , is there a chance we can contact you directly ? thank you very much

Breakfast staff is amazing

Tripadvisor 评级 4.0/5

304cam Couples - 18/09/2017 经 TripAdvisor 认证的评论

The breakfast staff was truly AMAZING and all of them should have a BIG salary raise! We love Sofitel's rooms and pool area. The lobby/reception staff wasn't really good though. We have stayed at Sofitel in Rabat every year for 5 years now and sadly every year I always feel really upset with the service from the lobby staff. Maybe it is miscommunication but I get the feeling that they rarely want to do any extra, just what they have to do and nothing more. We often get a little bit of an attitude like they are better then others and also something very frustrating is that they give us different informations. I think that in a 5star hotel everybody in the staff should know a little bit about everything and if they don't know 100% they should look it up instead of getting an attitud. Otherwise we really love Sofitel but we try to avoid to ask for help in the reception. To be honest we only come there for their breakfast because as said, it is amazing! Breakfast staff get 1000/10 and sadly the others gets 5/10.

Dear guest , We are very pleased to read your feedback about our breakfast and it's service ! we are going to seriously address your comments about lobby staff friendliness in order to make sure that for your next visit everything is at the level of the breakfast you enjoyed so much ! thank you again for your Loyalty to sofitel Rabat Jardin des Roses through all those years Best Regards

Excellent service inside - horrible outside

Tripadvisor 评级 4.0/5

JulesTangier Business - 18/09/2017 经 TripAdvisor 认证的评论

Except for the valets that came and opened my door then left us to unload our suitcases ourselves and wonder who to give the key to, the service was very good once we were inside the hotel! The room was great as usual, the A/C worked exceptionally well, the breakfast in the lounge was nicer than usual, and service at the reception desk, particularly from Nawal, was excellent.

Dear JulesTangier, Thank you very much for sharing your experience ! please trust that all of us at Sofitel Rabat Jardin des Roses strive to provide the best service and we always welcome feedback that help us achieve just that . we will address your concern about the Valet Parking and will also encourage everyone else who had help shape your review as a very positive one . thank you again and we hope to have you again soon with us

Rabat

Tripadvisor 评级 5.0/5

L4359VIdanielb Solo travel - 02/05/2017 经 TripAdvisor 认证的评论

Excellent location and service. The dining room was a lovely experience. Soufiane and his team gave a warm welcome to the dining room and looked after the whole evening. The food was well prepared and as requested. Bravo!

Dear Guest , thank you for your comments ! Soufiane and his team are delighted to hear about your feedback and are looking forward to extend the same service quality to all our guests , and to yourself on your next visit . thank you !

My recent Stay at Sofitel Rabat Jardin des roses

Tripadvisor 评级 5.0/5

567salim2017 Business - 28/02/2017 经 TripAdvisor 认证的评论

Exceptional Team especially at the reception, restaurants and lounges. A very good housekeeping I would like to thank the overall team with a Special Thanks to Amine (From the reception) for his professionalism and dedication

Dear Guest , Delighted by your comments that the housekeeping staff went out of their way to make your stay a magnifique one. Thrilled to hear that everyone, from the reception to the room attendants, went above and beyond to ensure your comfort throughout your stay. We are indeed fortunate to have such a passionate and dedicated team of hoteliers and restaurateurs , such as Amine , who do their utmost to cater to the needs of each and every guest. We look forward to welcoming you again in Sofitel Rabat Jardin des Roses as we always strive to improve our services . Regards

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