ibis Лозанна Центр 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 924

Гарантия
лучшей цены
ibis Лозанна Центр - Image 1
ibis Лозанна Центр - Image 2
ibis Лозанна Центр - Image 3
ibis Лозанна Центр - Image 4
20 rue du Maupas, 1004 ЛОЗАННА, Швейцария

Описание

Особенности отеля

  • Отель расположен в 5 минутах от вокзала SBB на общественном транспорте

  • 90% номеров отремонтированы в 2024 году

  • Частная автостоянка (дополнение)

  • Персонал отеля говорит на нескольких языках

  • Закуски и бар 24 часа в сутки

Наши номера

Расположение отеля

ibis Лозанна Центр

20 rue du Maupas
1004 ЛОЗАННА
Швейцария

GPS:46.524906, 6.625957

Телефон
Факс +41 21 340 07 17

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено

IBIS LAUSANNE CENTRE

В самом центре Лозанны вы найдете наш пивной бар, где предложения меняются в течение дня. Насладитесь вкусным утренним кофе, а вечером порадуйте себя пивом, тщательно отобранным Чарли.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  4.5/5  Отзывов: 924

Рейтинг TripAdvisor  3.9/5  Отзывов: 1 475

Excellent stay

Примечание: Tripadvisor 5.0/5

ANTONIO F Реальные отзывы TripAdvisor

We stayed for 2 nights and as always, I am always satisfied with Ibis. Rooms were very clean, spotless. Staff were super. One thing that I did not like was only that we could not opened the window. We had no breakfast so I cannot judge it. Hotel is in town centre and also very easy to reach walking or either by bus or metro from Gare Central.

Un grand merci pour votre excellente note et votre commentaire élogieux ! Nous sommes ravis de lire que vous avez passé un agréable séjour parmi nous et que la propreté de nos chambres ainsi que la qualité de notre service ont pleinement répondu à vos attentes. Nous prenons également bonne note de votre remarque concernant l’impossibilité d’ouvrir la fenêtre. Pour des raisons de sécurité et de normes énergétiques, certaines chambres disposent de fenêtres fixes, mais n’hésitez pas à nous faire part de vos préférences lors d’un prochain séjour : nous ferons de notre mieux pour vous attribuer une chambre avec fenêtre ouvrante. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt à Lausanne ! Bien cordialement, Maxime Guillemer

The most disgusting hotel I have sce stayed

Примечание: Tripadvisor 1.0/5

Eleanor K Friends getaway - Реальные отзывы TripAdvisor

The cleanliness of the hotel is terribly poor. I found poo inside the toilet bowl which was horribly disgusting. The assistant manager's attitude was rude and arrogant. I complained to the Manager M. Guillemer who promised to compensate my horrible experience by refunding part of the unreasonably high rate I paid. However, after more than 20 correspondences over 2 months, nothing has been done and the compensation is only empty promise. A big shame and disgrace to the Management of Ibis hotel and the Accor Hotel Management Group! Besides the room is very small and the shower is weak. The breakfast is very basic and not worth he price

Dear Eleanor K, Thank you for sharing your feedback regarding your recent stay at ibis Lausanne Centre. I sincerely apologize for the cleanliness issues you encountered, as well as the service you received from our team. Maintaining high standards of cleanliness and hospitality is our priority, and I regret that we fell short during your visit. Regarding your concerns about the promised compensation, I understand your frustration with the lack of resolution. While I cannot guarantee immediate results, I assure you that your feedback is taken seriously and will be reviewed by our management team to enhance our communication processes. I appreciate your comments on the room size and breakfast offerings; your insights are valuable as we constantly seek to improve our guest experience. Thank you for your understanding, and I hope to have the opportunity to welcome you again in the future. Maxime GUILLEMER Directeur Général | General Manager

Great location

Примечание: Tripadvisor 4.0/5

Digdap Couples - Реальные отзывы TripAdvisor

Comfy bed and quiet hotel despite central location. Staff friendly. Bathroom a bit smelly- looked clean but either needed a deep clean or plumbing was poor. Good shower. Breakfast was fine- standard continental breakfast with scrambled eggs and little sausages as hot food.

Dear Guest, Thank you for your feedback and for choosing our hotel. We are pleased to hear that you enjoyed our great location and found our beds comfortable. We appreciate your kind words about our friendly staff and the quality of our shower. However, we apologize for any inconvenience caused by the bathroom odor. Rest assured, we will address this issue promptly to ensure a more pleasant experience for our guests in the future. We are glad you found our breakfast satisfactory, and we appreciate your comments on the variety of offerings. Thank you again for your valuable feedback. We hope to welcome you back for an even more enjoyable stay. Best regards, Dorsaf Aïssani - Manager

Great hotel, the best staff, perfect location!

Примечание: Tripadvisor 5.0/5

ncekic Реальные отзывы TripAdvisor

Me and my family recently stayed at Ibis Lausanne Centre for the second time, and once again, it exceeded my expectations. The staff is truly the best—friendly, attentive, and always ready to assist. The entire team’s commitment to excellence, coupled with Stefan’s personal touch, enhances the overall experience, making Ibis Lausanne Centre a standout choice for hospitality. Ibis Lausanne Centre should undoubtedly retain its exceptional staff, as their warmth and attentiveness contribute significantly to making it a standout choice for hospitality with the best staff ever. The cleanliness standards are impeccable, maintaining a high level throughout the hotel. The location is excellent, making it convenient to explore Lausanne. Everything about our stay was exceptional, and we're already planning to return. Furthermore, one noteworthy perk of staying at Ibis Lausanne Centre is the complimentary public transport tickets provided. This thoughtful inclusion adds tremendous value to the guest experience, making it incredibly convenient to explore the city without any additional cost. It's a fantastic amenity that reflects the hotel's commitment to enhancing guests' overall stay. Highly recommended for a delightful and comfortable experience!

Dear Ncekic Thank you so much for your incredibly kind words and for choosing to stay with us again at Ibis Lausanne Centre. We are thrilled to hear that your second visit exceeded your expectations and that you had a delightful experience with us. Our team is genuinely touched by your praise, and we are pleased to know that our staff, especially Stefan, left a positive impression on you. We strive to provide a warm and attentive service to all our guests, and it's rewarding to hear that our commitment to excellence is recognized and appreciated. We are also glad to hear that you found our cleanliness standards impeccable and that the hotel's location was convenient for exploring Lausanne. Your mention of the complimentary public transport tickets is greatly appreciated. We believe in adding value to our guests' experiences, and it's wonderful to know that this amenity contributed to the overall enjoyment of your stay. Your recommendation means a lot to us, and we can't wait to welcome you and your family back for another delightful and comfortable experience. If there's anything specific you would like us to arrange for your next visit, please feel free to let us know. Thank you once again for your glowing review! Warm regards,

Great staff - a good place to stay

Примечание: Tripadvisor 4.0/5

davidpN2296DI Реальные отзывы TripAdvisor

It's a comfortable hotel, with good air-conditioning and noise insulation. The staff are excellent, friendly and helpful. The pass they gave us provided free travel on buses and metro, plus discounts elsewhere - saved us a lot of money. There are one or two things you might miss, such as a fridge and a safe, but for a budget stay in a very convenient location this is very recommendable.

Hello, Thank you so much for sharing your experience with us! We are delighted to hear that you enjoyed your stay at our hotel. We are happy to read that you found our establishment comfortable with good air conditioning and soundproofing. Customer satisfaction is our priority, and we are delighted that you were able to rest comfortably. We are also delighted that you enjoyed the hospitality of our staff. We always strive to make our guests' stay as pleasant as possible, and it's gratifying to know that our team helped make your stay memorable. We are proud to offer our guests benefits such as public transport passes and discounts, as we want our guests to make the most of their stay nearby. Regarding the refrigerator and safe, we appreciate your comments. Unfortunately we don't offer these services, but we do have a safe available at reception to leave your valuables. Thank you again for taking the time to let us know about your experience. We hope to welcome you again on your next visit to Lausanne. With our best regards Hotel ibis Lausanne Centre Dorsaf Aïssani - Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 000 Отзывов 9.1/10 Расположение
  • 1 170 Отзывов 6.4/10 Номер
  • 1 057 Отзывов 9/10 Сервис
  • 36 Отзывов 7.7/10 Интернет
  • 496 Отзывов 7.4/10 Завтрак
  • 419 Отзывов 8.1/10 Чистота
  • 104 Отзывов 5.8/10 Еда

В сотрудничестве с Trustyou

Другие отели поблизости

Все наши в отеле в городе Лозанна

Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.