Novotel Chennai OMR 5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.2/5 1.235 opiniones

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Novotel Chennai OMR - Image 1
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Opp. Elcot Sez, autopista IT,, Antigua Mahabalipuram Road,, Sholinganallur, 600119 CHENNAI, India

Descripción

Extras del hotel

  • Situado en la calle Old Mahabalipuram Road, a tan solo 40 minutos en coche del aeropuerto

  • Disfrute de numerosas actividades deportivas en zonas cubiertas y al aire libre

  • Ideal para una escapada en familia

  • Disfrute de opciones innovadoras de comida y bebida

Nuestros alojamientos

Localización del hotel

Novotel Chennai OMR

Opp. Elcot Sez, autopista IT,, Antigua Mahabalipuram Road,, Sholinganallur
600119 CHENNAI
India

GPS:12.905224, 80.229228

Teléfono
Fax +91 44 6644 4778

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Mascotas no permitidas
  • Servicio de transporte
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Servicio de habitaciones

NICO Asian Bar and Cafe

Pase las mañanas al sol con tés y cafés artesanales. Un entorno ideal para trabajo cooperativo o reuniones con Internet de alta velocidad. Disfrute de nuestra auténtica cocina asiática. Noches acompañadas de música en vivo y los mejores vinos y cócteles.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.2/5  1.235 opiniones

Valoración de TripAdvisor  4.8/5  711 opiniones

Certificado de excelencia 2025

A 5 star by name only

Nota de Tripadvisor 4.0/5

Budmil B Valoración certificada de TripAdvisor

This so-called 5 star hotel is actually a typical Indian 4 star hotel with 3 star service. The receptionists are particularly bad and the management is chaotic to the point one wonders if they are even aware of what their job description entails (they don't have a duty manager on the property and the general manager can be reached by email as he probably resides in a different metro). The conditions of my reservation were not respected. It says black on white on my pre-paid reservation that I am entitled to breakfast buffets at only 549 inr. This is a special offer and what prompted me to book this hotel in the first place but two receptionists were adamant that I should have paid for these breakfasts when I made the booking. On my first stay which was a 5 night stay (this was my second stay in a period of 12 days) the receptionist did not alert me to the fact my booking includes 25% off on all food and soft beverages. She could not have missed it because it is written in bold font in my booking confirmation. I had arrived at night tired after a long flight so I forgot completely about the 25% discount. She offered me a 10% discount on breakfasts and stressed that this is only valid if I pay for them during the check in process. These dishonest tactics is not what one expects in a 5 star property. On the bright side the rooms are clean and the beds are comfortable. Breakfast spread is extensive but none of the items stand out. The dinner buffet (I had veg) was very tasty (much better than breakfast).

Novotel management you need to pay attention to you service

Nota de Tripadvisor 1.0/5

Wanderer47607149955 Valoración certificada de TripAdvisor

Dear Novotel management team , I am a crew and I have bee given allocation in this hotel, I really appreciate your reception and housekeeping staff but when I went for dinner I noticed people don’t listen to you after you personally going and ask for food refill they don’t want to help because either they are busy or they treat us that our company is paying for us , I had approached a chef to help me with garlic naan he informed me to inform the first counter , when u went there the employee told me to wait as he is busy with order I spoke to a lady her name is shiny she called his manager arvin but he saw and left . I usually order room service but that day I didn’t because I had time and wanted to walk around the hotel . This is not the way we wanted to be treated .

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely appreciate your kind words about our reception and housekeeping teams. We are, however, truly sorry to hear about your experience during dinner service. This is certainly not the standard of hospitality we strive to offer our valued guests, including our esteemed crew members. Please accept our sincere apologies for the inconvenience and lack of attentiveness you encountered. In order for us to look into this matter thoroughly and address it appropriately with our team, we kindly request you to share the details of your stay — including your room number and the date of your visit — with us at ritwika.bhanja@accor.com. Your feedback is important to us, and we are committed to ensuring a much-improved experience for you and all our guests in the future. Sincerely, Vineesh Kurup General Manager

Disappointed

Nota de Tripadvisor 3.0/5

salome1330 En familia - Valoración certificada de TripAdvisor

I have to start by saying that the breakfast, ambience, staff and service were wonderful. My children aged 13 and 10 were thoroughly happy with the games they had access to in the lobby and on the building premises. The ladies at the restaurant below were welcoming, warm and accommodating. The a la carte could have been better. I had booked 2 rooms for my stay and both rooms could not have been more different - the one my father stayed in was clean and neat, while the one we stayed in, left a lot of room for improvement. The doors and walls in the washroom were dirty. How do you hang your towel or clothes when the walls are not clean? The door jamb had some sticky substance around it that I managed to land my hands on. The couch on the room also looked like it could have used a good clean. There was a paper stub from the previous occupant regarding laundry in the cupboard. I feel like I paid way too much for what I received and I feel like I could have been staying elsewhere for less than 14,000 inr. The reason we paid so much was to be able to come back to a clean room after a very long travel. The rooms are also on the smaller side which would have been okay had it been clean. I would have loved to talk to Mr. Kurup about this. We are a middle class family, but when we vacation we put all our savings into getting good rooms so that we have a vacation vibe throughout and a clean place to come back to. I feel like we’ve lost something on this one.

Dear Valued Guest, Thank you so much for taking the time to share such a detailed and heartfelt review of your recent stay with us. I’m truly grateful for your kind words about our staff, the ambience, the breakfast experience, and especially the joy your children found in the games and shared spaces. It’s always encouraging to hear that our team made you feel welcome and that some parts of your stay brought your family comfort and happiness. That said, I’m equally disheartened to read about the condition of the room you were allocated. Please accept my sincerest apologies for the lack of cleanliness and attention to detail that you encountered — this is far from the standard we strive to uphold. You are absolutely right: when one travels, especially after a long journey, the one thing that should never fall short is the comfort and cleanliness of the space you return to. I truly understand how much effort, planning, and investment goes into family travel — especially for those who save and look forward to these precious moments. It pains me to know that we fell short in providing you with the peace of mind and the quality experience you deserved. The fact that one of the rooms met expectations while the other did not is also something we take seriously, and I will personally investigate how such inconsistency occurred. I would very much value the opportunity to speak with you personally, if you are comfortable. Please feel free to reach out to me directly at [Your Contact Info] or let me know the best way and time to connect. Thank you once again for your feedback — it is only through voices like yours that we can continue to improve. I hope we will have the chance to welcome you and your family again, and this time, provide you with the experience you had rightfully hoped for. Sincerely, Vineesh Kurup General Manager

Great stay

Nota de Tripadvisor 5.0/5

eric h Valoración certificada de TripAdvisor

Had a great experience staying at Novotel Chennai. Professional, kind staffs, clean rooms and delicious meals. Will definitely come back for further experience and exploration around the city ……………………………………Lalitha and arnav from front office See you next time 😉

good hotel

Nota de Tripadvisor 5.0/5

Fearless46832149648 De negocios - Valoración certificada de TripAdvisor

とても良い宿泊でした。 great stay nandini and devasish',.,,, また来たいと思う良いHOTELでした、チェンナイで1番良かったです。,123456789 giving good marks次もここで決まりました。

Dear Guest, Your fantastic review just made our day; thank you so much! It is such a delight to know that you enjoyed your stay at Novotel; and more importantly, the hospitality and services extended by our team, especially Nandani and devashish . We will share your kind appreciation with the team. We are truly elated that your stay at your home (Novotel) in Chennai was truly memorable. We look forward to hosting you soon. Sincerely, Vineesh Kurup General Manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 334 opiniones 9/10 Ubicación
  • 1.139 opiniones 8.4/10 Habitación
  • 3.755 opiniones 9.4/10 Servicio
  • 9 opiniones 7.5/10 Internet
  • 536 opiniones 8.6/10 Limpieza
  • 520 opiniones 9.5/10 Ambiente
  • 334 opiniones 8.3/10 Desayuno
  • 310 opiniones 8.4/10 Instalaciones

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Nuestros establecimientos cercanos

Todos nuestros hoteles en Chennai

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.