特拉布宗诺富特酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 567 评论

保证最优惠房价
特拉布宗诺富特酒店 - Image 1
特拉布宗诺富特酒店 - Image 2
特拉布宗诺富特酒店 - Image 3
特拉布宗诺富特酒店 - Image 4
Cumhuriyet Mah Kasustu Beldesi, Yomra Trabzon, 61000 特拉布宗, 土耳其

描述

酒店其他优惠

  • 免费无线网络、26 英寸液晶电视、沙发、办公区

  • 室内泳池、网球场、可欣赏花园景观的健身房、桑拿房

  • 土耳其和国际风味的露台餐厅、酒吧

  • 各种可承办高效活动的多功能厅

  • 距机场 6 分钟车程，距市中心 15 分钟车程

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

特拉布宗诺富特酒店

Cumhuriyet Mah Kasustu Beldesi, Yomra Trabzon
61000 特拉布宗
土耳其

GPS:40.97047, 39.837021

电话
传真 +90 462 455 90 09

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

NOVIST RESTAURANT

Contemporary, informal restaurant serving modern international cuisine as well as Turkish and Black Sea specialities.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  567 评论

TripAdvisor 评级  4.5/5  685 评论

卓越奖 2024

Good location hotel

Tripadvisor 评级 4.0/5

Tour291327 Solo travel - 经 TripAdvisor 认证的评论

There is big mall near the hotel. Not far from an active shopping area. About ten kilometers from Trabzon city center There is bus station near the hotel. The beach within a few steps from the hotel. Good reception staff specially Aisha Gul, very active and helpful.

Novotel Trabzon’ da, keyifli zaman geçirdiğinizi öğrenmekten mutluluk duyduk. Ayrıca hizmet kalitemize ilişkin nazik yorumlarınızı tüm ekibimiz ile paylaşacağımızdan emin olabilirsiniz. En kısa zamanda sizi tekrar ağırlamak ve Novotel farkını yeniden yaşatmak dileğiyle. Saygılarımızla, Dinçer Çakmak Genel Müdür

Bushra Bushra and mesut

Tripadvisor 评级 5.0/5

ماجد ا 经 TripAdvisor 认证的评论

We would like to thank Ms. Büşra, who welcomed us and checked us in quickly. She was polite, caring and very helpful. She explained the hotel in detail to the smallest detail and was very attentive. I would like to thank the entire welcoming team. Also, thank you to bellboy Mesut.

Dear Guest, We are pleased to learn that you had a pleasant time at Novotel Trabzon. In addition, you can be sure that we will share your kind comments about our service quality with our entire team.We hope to welcome you again as soon as possible and to experience the Novotel difference again. Regards, Dincher Chakmak General Manager

nice location and friendly staff

Tripadvisor 评级 5.0/5

İsmail İ 经 TripAdvisor 认证的评论

very nice hotel. nice location and friendly staff The breakfast is very good. It is nice to be by the beach and the rooms are very clean. We were very pleased. I would definitely recommend it. Thank you very much. Very nice hotel. Everything was perfect

Dear Guest, We are pleased to learn that you had a pleasant time at Novotel Trabzon. In addition, you can be sure that we will share your kind comments about our service quality with our entire team.We hope to welcome you again as soon as possible and to experience the Novotel difference again. Regards, Dincher Chakmak General Manager

I DIDNT GO BUT THE SEVICE

Tripadvisor 评级 1.0/5

Passport37132203433 家庭住宿 - 经 TripAdvisor 认证的评论

Ok so I was trying to reserve a suite room I called them because I didn't understand how I told her can u talk English she closed it on my face 😂💀 then I called again and she continued I told her how do I reserve she told me go to the website then she closed it on my face AGAIN 😂 I called AGAIN and told her can u walk me through it idk how ok then guess what she closed it AGAIN 😭 then I just reserved somewhere else better all because of there stupid rude service ✨️

Dear Guest, First of all, we would like to thank you for choosing Novotel Trabzon for your stay.Comments from our guests are very important for us to take our service quality one step further. Based on the experience you had during your stay, we kindly ask you to contact us at +90 462 455 90 00 and e-mail at h6710-gr@accor.com. Thank you again for taking your valuable time to share your accommodation experience with us. Regards, Dicer Cakmak General Manager

Disappointed

Tripadvisor 评级 1.0/5

Tourist290430 家庭住宿 - 经 TripAdvisor 认证的评论

The room was very dirty. There was a fresh coffee stain on the wall, the carpet had not been vacuumed, and the bedding appeared to have been used. Although there were three of us, we only received amenities for two. On the first day, they provided espresso capsules, but on the second day, they claimed they had none. The bathroom smelled awful, like eggs, likely because the floor was mopped with dirty mops. There was hair on the basin, and the bathtub was slippery. On the third night, we requested fresh linen, which they provided, but the duvet cover was damaged and should be discarded. The corridors were full of dust and garbage, with dirty skirting boards. The AC was off, making it hard to breathe, and the lobby toilets and entrance were dirty. This place is far from being a five-star hotel. My stay was horrible, with broken electric switches in the room, a dusty balcony, a balcony door that needed fixing, and stained, hole-ridden curtains. The front office staff need training on how to interact with guests and solve problems; they seem to lack basic hospitality knowledge. Housekeeping needs training and training the staff need supervision and one to inspect the rooms . Restaurant food was delicious and very tasty, Halil was working very hard jumping from here to there and always make sure if we are satisfied with food. Breakfast very good. But you Gus lack in cleaning and clear the tables inside and outside. No duty manager available, no one asked how was our stay even. Novotel is one of my favorite hotel brand.

Dear Guest, First of all, we would like to thank you for choosing Novotel Trabzon for your stay.Comments from our guests are very important for us to take our service quality one step further. We would like to inform you that the necessary research will be carried out and the necessary training will be given to our colleagues based on the feedback you have stated in your comment. Thank you once again for taking your valuable time to share your objective comments with us.We will be pleased to welcome you to Novotel Trabzon on your next trip and to receive your up-to-date comments about our hotel. Regards, Dincer chakmak General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 381 评论 9.6/10 位置
  • 547 评论 7.5/10 房间
  • 1,423 评论 9.1/10 服务
  • 37 评论 4.5/10 上网
  • 347 评论 9.2/10 食物
  • 347 评论 8.4/10 清洁度
  • 232 评论 8.7/10 早餐

支持方 Trustyou

我们在附近的其他酒店

我们位于 特拉布宗 的所有酒店
Protection of personal data (application form) PDF
Privacy and protection of personal data PDF

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。