特拉布宗诺富特酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 558 评论

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Cumhuriyet Mah Kasustu Beldesi, Yomra Trabzon, 61000 特拉布宗, 土耳其

描述

酒店其他优惠

  • 免费无线网络、26 英寸液晶电视、沙发、办公区

  • 室内泳池、网球场、可欣赏花园景观的健身房、桑拿房

  • 土耳其和国际风味的露台餐厅、酒吧

  • 各种可承办高效活动的多功能厅

  • 距机场 6 分钟车程，距市中心 15 分钟车程

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酒店位置

特拉布宗诺富特酒店

Cumhuriyet Mah Kasustu Beldesi, Yomra Trabzon
61000 特拉布宗
土耳其

GPS:40.97047, 39.837021

电话
传真 +90 462 455 90 09

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

NOVIST RESTAURANT

Contemporary, informal restaurant serving modern international cuisine as well as Turkish and Black Sea specialities.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  558 评论

TripAdvisor 评级  4.5/5  692 评论

卓越奖 2024

Bad hotel, I’m not recommend

Tripadvisor 评级 2.0/5

Nigara Z 经 TripAdvisor 认证的评论

We didn't like the hotel at all, in the booking we indicated that there would be four adults and one child, we were given two rooms only for four, we called the reception twice, we went there twice, but no one did anything. There is no hot water in the shower, the rooms are dusty, old, the air conditioner almost doesn't work, upon arrival no one even showed us to the room, there are no brushes, no robes or anything else in the room. There is not a big choice for breakfast. In the evening we wanted to go to the pool, but we need swimming caps for it. No one warned us that we needed them, we had to buy them for 100 lira here. I don't know where the 5 stars came from, I think two stars are extra.

Dear Nigara Zikriyarova, First of all, thank you for taking the time to inform us about your experience at our hotel. While our primary goal as a team is to always provide the best service, the feedback from our guests adds experience and happiness to our team. We have done the necessary research on the situation you mentioned, but I should point out that since your reservation is for 4 adults and 1 child, there are 2 rooms in each room, 1 large bed and 1 sofa bed, and the room has been allocated according to the number of people. During check-in, it was stated that our rooms do not have 3 separate beds and your approval has been received. And after you checked in, your sofa bed was opened by our staff. We would like to state that the reason for the low number of products we leave in our rooms as standard is to minimize the footprint we leave on nature. In addition, if you have any needs, you can contact the reception and the product you need has been left in your room by the housekeeping and renewed daily. It is mandatory to wear a swimming cap in the indoor pool due to hygiene standards. If necessary, you can buy a swimming cap from the spa center. Thank you once again for taking your valuable time and sharing your objective comments. Best Regards, Dincer Cakmak General Manager

Good location hotel

Tripadvisor 评级 4.0/5

Tour291327 Solo travel - 经 TripAdvisor 认证的评论

There is big mall near the hotel. Not far from an active shopping area. About ten kilometers from Trabzon city center There is bus station near the hotel. The beach within a few steps from the hotel. Good reception staff specially Aisha Gul, very active and helpful.

Novotel Trabzon’ da, keyifli zaman geçirdiğinizi öğrenmekten mutluluk duyduk. Ayrıca hizmet kalitemize ilişkin nazik yorumlarınızı tüm ekibimiz ile paylaşacağımızdan emin olabilirsiniz. En kısa zamanda sizi tekrar ağırlamak ve Novotel farkını yeniden yaşatmak dileğiyle. Saygılarımızla, Dinçer Çakmak Genel Müdür

Bushra Bushra and mesut

Tripadvisor 评级 5.0/5

ماجد ا 经 TripAdvisor 认证的评论

We would like to thank Ms. Büşra, who welcomed us and checked us in quickly. She was polite, caring and very helpful. She explained the hotel in detail to the smallest detail and was very attentive. I would like to thank the entire welcoming team. Also, thank you to bellboy Mesut.

Dear Guest, We are pleased to learn that you had a pleasant time at Novotel Trabzon. In addition, you can be sure that we will share your kind comments about our service quality with our entire team.We hope to welcome you again as soon as possible and to experience the Novotel difference again. Regards, Dincher Chakmak General Manager

nice location and friendly staff

Tripadvisor 评级 5.0/5

İsmail İ 经 TripAdvisor 认证的评论

very nice hotel. nice location and friendly staff The breakfast is very good. It is nice to be by the beach and the rooms are very clean. We were very pleased. I would definitely recommend it. Thank you very much. Very nice hotel. Everything was perfect

Dear Guest, We are pleased to learn that you had a pleasant time at Novotel Trabzon. In addition, you can be sure that we will share your kind comments about our service quality with our entire team.We hope to welcome you again as soon as possible and to experience the Novotel difference again. Regards, Dincher Chakmak General Manager

I DIDNT GO BUT THE SEVICE

Tripadvisor 评级 1.0/5

Passport37132203433 家庭住宿 - 经 TripAdvisor 认证的评论

Ok so I was trying to reserve a suite room I called them because I didn't understand how I told her can u talk English she closed it on my face 😂💀 then I called again and she continued I told her how do I reserve she told me go to the website then she closed it on my face AGAIN 😂 I called AGAIN and told her can u walk me through it idk how ok then guess what she closed it AGAIN 😭 then I just reserved somewhere else better all because of there stupid rude service ✨️

Dear Guest, First of all, we would like to thank you for choosing Novotel Trabzon for your stay.Comments from our guests are very important for us to take our service quality one step further. Based on the experience you had during your stay, we kindly ask you to contact us at +90 462 455 90 00 and e-mail at h6710-gr@accor.com. Thank you again for taking your valuable time to share your accommodation experience with us. Regards, Dicer Cakmak General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 381 评论 9.6/10 位置
  • 547 评论 7.5/10 房间
  • 1,423 评论 9.1/10 服务
  • 37 评论 4.5/10 上网
  • 347 评论 9.2/10 食物
  • 347 评论 8.4/10 清洁度
  • 232 评论 8.7/10 早餐

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。