Novotel Трабзон 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 568

Гарантия
лучшей цены
Novotel Трабзон - Image 1
Novotel Трабзон - Image 2
Novotel Трабзон - Image 3
Novotel Трабзон - Image 4
Cumhuriyet Mah Kasustu Beldesi, Yomra Trabzon, 61000 ТРАБЗОН, Турция

Описание

Особенности отеля

  • Бесплатный WIFI, 26" ЖК ТВ, диван, рабочая зона

  • Крытый бассейн, теннисный корт, спортзал с видом на сад, сауна

  • Блюда турецкой и международной кухни подаются на террасу и бар

  • Несколько универсальных залов для проведения мероприятий

  • Аэропорт находится в 6 минутах поездки на автомобиле, центр города - в 15 минутах.

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Расположение отеля

Novotel Трабзон

Cumhuriyet Mah Kasustu Beldesi, Yomra Trabzon
61000 ТРАБЗОН
Турция

GPS:40.97047, 39.837021

Телефон
Факс +90 462 455 90 09

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

NOVIST RESTAURANT

Contemporary, informal restaurant serving modern international cuisine as well as Turkish and Black Sea specialities.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 568

Рейтинг TripAdvisor  4.5/5  Отзывов: 685

Сертификат качества 2024

Good location hotel

Примечание: Tripadvisor 4.0/5

Tour291327 Solo travel - Реальные отзывы TripAdvisor

There is big mall near the hotel. Not far from an active shopping area. About ten kilometers from Trabzon city center There is bus station near the hotel. The beach within a few steps from the hotel. Good reception staff specially Aisha Gul, very active and helpful.

Novotel Trabzon’ da, keyifli zaman geçirdiğinizi öğrenmekten mutluluk duyduk. Ayrıca hizmet kalitemize ilişkin nazik yorumlarınızı tüm ekibimiz ile paylaşacağımızdan emin olabilirsiniz. En kısa zamanda sizi tekrar ağırlamak ve Novotel farkını yeniden yaşatmak dileğiyle. Saygılarımızla, Dinçer Çakmak Genel Müdür

Bushra Bushra and mesut

Примечание: Tripadvisor 5.0/5

ماجد ا Реальные отзывы TripAdvisor

We would like to thank Ms. Büşra, who welcomed us and checked us in quickly. She was polite, caring and very helpful. She explained the hotel in detail to the smallest detail and was very attentive. I would like to thank the entire welcoming team. Also, thank you to bellboy Mesut.

Dear Guest, We are pleased to learn that you had a pleasant time at Novotel Trabzon. In addition, you can be sure that we will share your kind comments about our service quality with our entire team.We hope to welcome you again as soon as possible and to experience the Novotel difference again. Regards, Dincher Chakmak General Manager

nice location and friendly staff

Примечание: Tripadvisor 5.0/5

İsmail İ Реальные отзывы TripAdvisor

very nice hotel. nice location and friendly staff The breakfast is very good. It is nice to be by the beach and the rooms are very clean. We were very pleased. I would definitely recommend it. Thank you very much. Very nice hotel. Everything was perfect

Dear Guest, We are pleased to learn that you had a pleasant time at Novotel Trabzon. In addition, you can be sure that we will share your kind comments about our service quality with our entire team.We hope to welcome you again as soon as possible and to experience the Novotel difference again. Regards, Dincher Chakmak General Manager

I DIDNT GO BUT THE SEVICE

Примечание: Tripadvisor 1.0/5

Passport37132203433 Семьи - Реальные отзывы TripAdvisor

Ok so I was trying to reserve a suite room I called them because I didn't understand how I told her can u talk English she closed it on my face 😂💀 then I called again and she continued I told her how do I reserve she told me go to the website then she closed it on my face AGAIN 😂 I called AGAIN and told her can u walk me through it idk how ok then guess what she closed it AGAIN 😭 then I just reserved somewhere else better all because of there stupid rude service ✨️

Dear Guest, First of all, we would like to thank you for choosing Novotel Trabzon for your stay.Comments from our guests are very important for us to take our service quality one step further. Based on the experience you had during your stay, we kindly ask you to contact us at +90 462 455 90 00 and e-mail at h6710-gr@accor.com. Thank you again for taking your valuable time to share your accommodation experience with us. Regards, Dicer Cakmak General Manager

Disappointed

Примечание: Tripadvisor 1.0/5

Tourist290430 Семьи - Реальные отзывы TripAdvisor

The room was very dirty. There was a fresh coffee stain on the wall, the carpet had not been vacuumed, and the bedding appeared to have been used. Although there were three of us, we only received amenities for two. On the first day, they provided espresso capsules, but on the second day, they claimed they had none. The bathroom smelled awful, like eggs, likely because the floor was mopped with dirty mops. There was hair on the basin, and the bathtub was slippery. On the third night, we requested fresh linen, which they provided, but the duvet cover was damaged and should be discarded. The corridors were full of dust and garbage, with dirty skirting boards. The AC was off, making it hard to breathe, and the lobby toilets and entrance were dirty. This place is far from being a five-star hotel. My stay was horrible, with broken electric switches in the room, a dusty balcony, a balcony door that needed fixing, and stained, hole-ridden curtains. The front office staff need training on how to interact with guests and solve problems; they seem to lack basic hospitality knowledge. Housekeeping needs training and training the staff need supervision and one to inspect the rooms . Restaurant food was delicious and very tasty, Halil was working very hard jumping from here to there and always make sure if we are satisfied with food. Breakfast very good. But you Gus lack in cleaning and clear the tables inside and outside. No duty manager available, no one asked how was our stay even. Novotel is one of my favorite hotel brand.

Dear Guest, First of all, we would like to thank you for choosing Novotel Trabzon for your stay.Comments from our guests are very important for us to take our service quality one step further. We would like to inform you that the necessary research will be carried out and the necessary training will be given to our colleagues based on the feedback you have stated in your comment. Thank you once again for taking your valuable time to share your objective comments with us.We will be pleased to welcome you to Novotel Trabzon on your next trip and to receive your up-to-date comments about our hotel. Regards, Dincer chakmak General Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 385 Отзывов 9.6/10 Расположение
  • 550 Отзывов 7.6/10 Номер
  • 1 425 Отзывов 9.1/10 Сервис
  • 37 Отзывов 4.5/10 Интернет
  • 349 Отзывов 9.2/10 Еда
  • 349 Отзывов 8.5/10 Чистота
  • 231 Отзывов 8.8/10 Завтрак

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Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.