ibis Lagos Airport 3 estrelas

Dear Mr Kuldeep, Thank you for sharing your feedback regarding your recent stay at Ibis Lagos Airport Hotel. We are truly sorry to hear about the disappointing experience you had with us. Your comments about the service, food quality, room condition and overall hospitality are deeply concerning and certainly not reflective of the standards we strive to uphold as an Ibis brand. Please accept our sincere apologies for the inconvenience and discomfort you encountered. We take your feedback very seriously and it has been shared with our Management team for immediate review and corrective action. We understand how frustrating this must have been and we genuinely regret that we did not meet your expectations. We would appreciate the opportunity to make things right and restore your confidence in us on your next visit. Thank you once again for bringing these issues to our attention. Warm regards, Ibis Lagos Airport Management.

Prezado Sr. Oghaisi, Agradecemos sua avaliação positiva do nosso hotel! Agradecemos seu feedback. Esperamos ter o prazer de recebê-lo novamente no ibis Lagos Airport no futuro. Não hesite em entrar em contato conosco caso tenha alguma dúvida ou precise de ajuda com sua próxima estadia. Atenciosamente, Gerência do ibis Lagos Airport

Dear Mr Lucky, Thank you for sharing your feedback following your stay with us at Ibis Lagos Airport. We are pleased to know you appreciated our location, the compound, and the friendliness of our reception team. At the same time, we sincerely apologize for the poor condition you encountered in the room and corridors, as well as the cleanliness issues in the bathroom. This is far below our expected standards, and we take your comments very seriously. Please be assured that your feedback has been shared with our housekeeping and maintenance teams for urgent corrective action. We truly value your observations as they help us improve, and we are committed to ensuring a much more comfortable and pleasant experience for you on your next visit. Warm regards, Ibis Lagos Airport Management

Dear Mr P., Thank you for taking the time to share your experience with us. We are truly sorry to hear that our staff did not meet your expectations in terms of friendliness and responsiveness. Providing warm and attentive service is very important to us, and I sincerely regret that we fell short during your stay. Please know that we take your feedback seriously, and we will address this with our team to ensure we improve in this area. Your comfort and satisfaction are our priority, and we would love the opportunity to provide you with a much better experience on your next visit. We appreciate your honesty and hope to welcome you back for a more pleasant stay in the future. Best regards, Ibis Lagos Airport Management.

Prezado Edmilson O., Obrigado por reservar um tempo para compartilhar seus comentários sobre sua recente estadia conosco. Pedimos sinceras desculpas pelos problemas que você encontrou, incluindo condições do quarto, inundações no banheiro, carpete molhado, mofo e problemas de iluminação. Sua experiência está muito aquém dos padrões que nos esforçamos para manter e lamentamos sinceramente qualquer inconveniente que isso tenha causado durante sua estadia. Saiba que estamos abordando essas preocupações imediatamente com nossas equipes de manutenção e limpeza para garantir que sejam resolvidas rapidamente. Atenciosamente, Gestão do Aeroporto Ibis Lagos