グランドメルキュール上海虹橋 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.8/5 201 件のレビュー

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369 Xian Xia Road, 中国, 200336 上海, 中国

説明

ホテルのその他の情報

  • 国立エキシビション & コンベンションセンターと虹橋空港に近接

  • 虹橋CBDに位置しており、市の中心部へのアクセスは抜群

  • 無料のブロードバンドインター ネットおよび無料Wi-Fiを全館完備

  • すべての客室に電動式トイレを完備

  • 朝食、カクテルなどがご利用いただける新しいエグゼクティブルーム

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ホテル所在地

グランドメルキュール上海虹橋

369 Xian Xia Road, 中国
200336 上海
中国

GPS:31.205961, 121.396887

電話番号
ファックス +86 21 5153 3555

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

L'ATRIUM RESTAURANT

2階にある優雅で居心地のよいレストランです。多国籍料理の朝食、お料理を取り揃えたビュッフェ、フランス式のアラカルトサービスなど、上質のお料理をお召し上がりいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  201 件のレビュー

トリップアドバイザーの評価  4.0/5  984 件のレビュー

Poor service and illicit massage

トリップアドバイザーの評価 2.0/5

rogerfoo7 ビジネス - トリップアドバイザー認証口コミ

Terrible customer service. I was having a hectic day and decided to ask for a massage. The masseuse is insistence of me taking up the “extra” massage at additional of 2000CNY even though I politely declined/ overpriced massage and bad service

Dear Roger, Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Hongqiao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. The massage service belongs to the 3rd party and we have alarmed them seriously. Please rest assured that we will prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Grand Mercure Shanghai Hongqiao

Old property not well maintained

トリップアドバイザーの評価 3.0/5

Wjiann85 Friends getaway - トリップアドバイザー認証口コミ

Old property and doesn’t live up to an international hotel chain. Bathroom condition is bad, shower screen not well concealed, not enough hooks, hard to control water temp.

Dear Wjiann85, Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Hongqiao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Grand Mercure Shanghai Hongqiao

Confortable

トリップアドバイザーの評価 5.0/5

Sandy F トリップアドバイザー認証口コミ

very satisfied with my stay, the room is very clean, there is washing machine , induction cooker, safe box, the balcony door needs find staff to open, breakfast is also very rich, it’s buffet, the gym is self-service, the staff is very nice, I will come back

Dear K7105ATsandyf, We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Hongqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grand Mercure Shanghai Hongqiao

great stay！

トリップアドバイザーの評価 5.0/5

qian w トリップアドバイザー認証口コミ

We stayed here for family vocation.Great location. Traffic is very convinently. The room is very nice and big！Very clean and comfortable. Everything was spotless clean. The Bed is very big！And has everything we need.Great stay here. Very relaxing setting!

Dear 858qianw, We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Hongqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grand Mercure Shanghai Hongqiao

super nice hotel with great stay experience

トリップアドバイザーの評価 5.0/5

ansonwangtao トリップアドバイザー認証口コミ

I stayed again at this hotel during the national holiday of China. I was super nice experience during the stay. the rooms was bright, clean and make me comfortable. delicious food at restaurant. all the staff are friendly. the located in Hongqiao CBD with easy access to subway station. there also have many mall and restaurant around. great choice for city walk. I am really enjoy and definitely will come back again

Dear Anson, We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Hongqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grand Mercure Shanghai Hongqiao

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 841 件のレビュー 9.1/10 ロケーション
  • 1,397 件のレビュー 8.4/10 客室
  • 1,784 件のレビュー 9.4/10 サービス
  • 7 件のレビュー 3.5/10 インターネット
  • 650 件のレビュー 9.2/10 清潔さ
  • 542 件のレビュー 9/10 朝食
  • 438 件のレビュー 7.8/10 快適さ
  • 296 件のレビュー 8.9/10 お値打ち度

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