Mercure Maceio Pajucara 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,904 件のレビュー

Mercure Maceio Pajucara - Image 1
Mercure Maceio Pajucara - Image 2
Mercure Maceio Pajucara - Image 3
Mercure Maceio Pajucara - Image 4
Avenida Dr Antonio Gouveia, numero 627 Pajucara, Alagoas, 57030 170 MACEIO, Brazil

説明

ホテルのその他の情報

  • Pet-friendly hotel, for fees

  • Children aged 12 and under stay free of charge

  • Hotel in Maceió with swimming pool and panoramic views

  • Hotel in front of Multi Eventos Square

  • 49 mins by car to Zumbi dos Palmares Airport, 15 mins to Maceió bus station

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ホテル所在地

Mercure Maceio Pajucara

Avenida Dr Antonio Gouveia, numero 627 Pajucara, Alagoas
57030 170 MACEIO
Brazil

GPS:-9.66819, -35.71439

電話番号
ファックス +55 82 2122-9500

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

MAENDÚ

The Restaurant is on the ground floor and is a good option for enjoying breakfast. Dinner is only available through room service. We are unable to offer a lunch service.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,904 件のレビュー

トリップアドバイザーの評価  4.0/5  1,526 件のレビュー

2024エクセレンス認証

Wonderful reception staff but the most awful food

トリップアドバイザーの評価 1.0/5

anneenna135 ファミリー - トリップアドバイザー認証口コミ

Wonderful reception staff but the most awful food I have eaten in over a decade. We had dinner and lunch due to flight cancellation and the food was impressively bad in every possible way. Also rooms have no duvets or bakers, only thin sheets.

🔝hotel in Maceió 👏🔝

トリップアドバイザーの評価 4.0/5

kinostour Couples - トリップアドバイザー認証口コミ

My wife and I have been stayed at Mercure Pajuçara on January 2022 for one week. Since the reservation until check-out everything is so outstanding! All of staff is so friendly, attentive. Special thanks to the general manager (Mrs. Thaïs Pradella) and her staff. Rooms are comfortable and pretty clean. Covid-19 safety protocols are extremely followed by all employes and guests. Full continental breakfast is served. Hotel is located in N’a ce neighbourhood where you can find some restaurants and markets. Highly recommended to stay here.

Prezado Sr. Kino, boa tarde! Agradecemos que tenha nos avaliado no seguimento da sua estada no Mercure Maceió Pajuçara. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço exemplar. Esperamos revê-lo em um futuro próximo. Atenciosamente,

Wonderful stay

トリップアドバイザーの評価 5.0/5

Bobever Couples - トリップアドバイザー認証口コミ

Had booked for initial 2 days but extended another 2 days . Hotel well located across from beachfront and in main strip for restaurants etc . Staff were alll wonderful and could not be more helpful and kind . Breakfast was substantial

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thais Pradella General Maneger

Worst Mercure/Accor experience ever

トリップアドバイザーの評価 1.0/5

mileage_millionaire ファミリー - トリップアドバイザー認証口コミ

Although booked 2 months in advance and paid also in advance at that time, I wasn‘t upgraded due to my accor platin status at all! The hotel fears discussions with the very demanding local clientele and therefore prefers to upset the highest client category of its chain membership giving a very BASIC room. Had a third person (sister of my wife) with us- almost still a child. It seemed to me that all facilities (rollaway bed/sofas) were already used so the staff (my wife is brazilian so the Language barrier could Not be an excuse) preferred to lie an treat us as we were the lowest feed in the food chain for them. I booked with european prices for 7 Nights two months in advance). Perks for platin guest is only a drink voucher for each. None of the other usual amenities, no high speed internet- nothing. The room is okay but far away from the Management pictures online. Beside the congested sink in the bathroom. Just one towel for three and the too hot water- even in cold mode. Breakfast is fairly okay but much to much overcrowded and not prepared for full house! No service at all!! I usually dont complain but this time its too much to bare even for the Most relaxed and forgiving frequent Traveller in the world. The Management should bare in mind that european travellers (Even though brasilian origin) bring Money and work to the country, spend their most valuable time here and are used to better facilities. Michael T.

Dear Mr. Michael T, good afternoon! Happy 2020!!! Thank you for telling us about your experience at Mercure Maceió Pajuçara. We're sorry we didn't live up to your expectations. At Mercure, we seek to provide a high-level service to each of our customers; so your feedback is very important to us. I would like to point out that the upgrade and voucher of the welcome drink has been granted according to program policy and by you being a special customer, Platinum, but which caused the possibility of remaining in our superior apartment was the reservation of the third guest, where we try to accommodate them in the best possible way as the Mercure Maceio Pajuçara Hotel does not offer apartments for three people. We make an exception for being a special customer and I say that all our guests are valuable and we are very happy to have you with us. With regard to other notes, be sure that we will be taking appropriate measures to deal with the problem and prevent future occurrences. We appreciate you told us your problems and hope you will give us the opportunity to better serve you. Best regards Thais Pardella General Manager

A lot of noise!

トリップアドバイザーの評価 3.0/5

auvieira281 ファミリー - トリップアドバイザー認証口コミ

I spend 4 days intros hotel and in two days had events in front of hotel up to 6 a.m. where was not more possible sleep. Terrible experience. Is not the best place to stay in Maceio, but is a good location. Th breakfast is good and the staff were very kindly.

Dear Mr. Agusto, good morning! Thank you for telling us about your experience at Mercure Maceió Pajuçara.   We are very sorry for the noise caused by an external event. I would like to highlight that it was a one-off event. At Mercure, we strive to provide a high level of service to each of our clients; so your feedback is very important to us.   Thank you for telling us about your problems and we hope you will give us the opportunity to serve you in the near future. Regards, Thais Pradella General manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 620 件のレビュー 6.2/10 客室
  • 1,024 件のレビュー 9/10 サービス
  • 43 件のレビュー 2/10 インターネット
  • 599 件のレビュー 9.2/10 朝食
  • 277 件のレビュー 6.9/10 清潔さ
  • 261 件のレビュー 5.3/10 快適さ
  • 151 件のレビュー 8.4/10 料理

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