坎博里乌美居酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 2,595 评论

坎博里乌美居酒店 - Image 1
坎博里乌美居酒店 - Image 2
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描述

酒店其他优惠

  • 8 岁以下儿童可免费与父母同住

  • 现代化活动室可容纳最多 400 人

  • 酒店位于巴内阿里约坎博里乌,设有温水泳池、健身房、桑拿房和 Live Spa Beauty 美容水疗中心

  • 位于城市主大道上的海滨酒店

  • 距纳韦甘蒂斯国际机场 40 分钟车程

我们的客房

预订此酒店
客房 1

酒店位置

坎博里乌美居酒店

Av Atlantica 2010
88330012 巴尔内阿里奥坎博里乌
巴西

GPS:-26.98726, -48.63257

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店

早餐

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  2,595 评论

TripAdvisor 评级  4.0/5  2,520 评论

位置好

客户意见评级 5.0/5

匿名 单人住宿 - 所有已确认评论

Awful place to stay

Tripadvisor 评级 1.0/5

TomP333 Couples - 经 TripAdvisor 认证的评论

Hotel was adequate but service and responsiveness needs improvement.

Tripadvisor 评级 2.0/5

Cheryl K 经 TripAdvisor 认证的评论

Good location but poor service and cleanliness

Tripadvisor 评级 2.0/5

chrisandlorenah Couples - 经 TripAdvisor 认证的评论

Thank you for taking the time to share your detailed feedback about your recent stay with us. We sincerely apologize for the challenges you encountered, and we appreciate your candid remarks as they help us identify areas for improvement. Firstly, we deeply regret the inconvenience caused during check-in regarding the credit card situation. We understand the frustration and confusion it may have caused, and we will review our procedures to ensure a smoother process in the future. Your feedback about the staff's attitude and refusal to facilitate a conversation with the manager is concerning, and we will address this matter with urgency. Regarding the cleanliness issues in the common areas, particularly the gym and hot tub, we apologize for the lapse in our housekeeping standards. Rest assured, we will investigate the matter thoroughly and take corrective actions to ensure a cleaner and more pleasant environment for our guests. The lapses in service, including the failure to book the car and the unhelpful response about restaurant reservations, do not align with our service standards, and we appreciate you bringing this to our attention. We will reevaluate our staff training and communication protocols to prevent similar incidents in the future. Your pictures and descriptions of the cleanliness issues are valuable, and we will use them to address the concerns raised promptly. We take your comments seriously, and we assure you that necessary steps will be taken to rectify these shortcomings. We understand that your experience fell short of your expectations, and for that, we sincerely apologize. Please be assured that your feedback is instrumental in our commitment to providing an improved experience for future guests. We genuinely value your patronage and hope you will give us another opportunity to regain your trust on your future visits. Kind regards, Anatália Bernardi - General Manager

非常失望

客户意见评级 1.5/5

匿名 单人住宿 - 所有已确认评论

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 785 评论 9.4/10 位置
  • 1,011 评论 5.4/10 房间
  • 1,068 评论 7.4/10 服务
  • 57 评论 3.1/10 上网
  • 705 评论 7.8/10 早餐
  • 471 评论 4/10 舒适度
  • 448 评论 5.7/10 清洁度
  • 195 评论 3.2/10 性价比

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