Mercure London Staines upon Thames Hotel bintang 3

Catatan Tripadvisor 3.5/5 1.070 ulasan

Jaminan Harga
Terbaik
Mercure London Staines upon Thames Hotel - Image 1
Mercure London Staines upon Thames Hotel - Image 2
Mercure London Staines upon Thames Hotel - Image 3
Mercure London Staines upon Thames Hotel - Image 4
Thames Street, TW18 4SJ STAINES, Britania Raya

Deskripsi

Keistimewaan hotel

  • Nearby Thorpe Park, Legoland and Chessington

  • Situated by the River Thames with scenic terrace area

  • In-house bar & restaurant serving authentic local dishes

  • Function room capable of holding up to 40 guests

  • Close to the town centre and train station

Akomodasi kami

Lokasi hotel

Mercure London Staines upon Thames Hotel

Thames Street
TW18 4SJ STAINES
Britania Raya

GPS:51.431839, -0.511763

Telepon
Fax +44 1784 454858

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

RIVERSIDE RESTAURANT

Foto non-kontrak

Restoran Riverside mengundang Anda untuk mencicipi makanan dan minuman terbaik, Pilih dari berbagai jenis hidangan tradisional dan internasional, disajikan hanya dari bahan yang paling segar dan bermutu tinggi.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat TripAdvisor  3.5/5  1.070 ulasan

Bizarre Mercure Experience

Catatan Tripadvisor 3.0/5

804vinces Ulasan TripAdvisor tersertifikasi

Not the quality of most Mercures and I’ve stayed in quite a few, - no lift, very basic, tired room with a strange smell. On check in I was told the bar was 24hrs, but when I came back at 11.00pm was told I would have to wait until 1.00am for it to reopen, due to staff change over. The bar manager was just downright rude saying reception was wrong Bizarre!

Do they understand customers are actually paying to stay here?

Catatan Tripadvisor 2.0/5

dhps1979 Keluarga - Ulasan TripAdvisor tersertifikasi

Although the rooms are decent enough, very comfortable beds and lovely balcony looking over the river Thames… Any interaction with the staff just felt rather odd? I just felt they lacked any training in hospitality or customer service, one evening the fire alarm repeatedly went off during the early hours and when brought to attention of the reception staff he couldn’t even say sorry, just repeatedly pointed out it was for our safety, which I understand, but it should not have repeatedly gone off! Also when asking at the bar what wine they had the barman just pointed at the list! Anyway, not bad for a nice hotel near Thorpe Park.

Great stay

Catatan Tripadvisor 5.0/5

miroslavab461 Bisnis - Ulasan TripAdvisor tersertifikasi

Stayed one night only, great location, fantastic walks by the river. Wonderful friendly staff, top marks for Magda! Very helpful and efficient. Parking available outside the hotel, very convenient. Would definitely recommend and will come back again.

Disappointing and uncomfortable stay.

Catatan Tripadvisor 2.0/5

Kirsty M Ulasan TripAdvisor tersertifikasi

I stayed at this hotel for one night for a business trip and thank god it was only for one night. I checked in and was told I’m on the second floor, I asked if they had a lift and I was just told a point blank “No” - no offer to help me with my bags or anything. Anyway I hoofed my way up a couple of flights of stairs and had to follow the winding corridors like a maze until I got to my room. It was very basic, but seemed clean. However it did lack facilities, there was no fridge, not even a bottle of water left in the room. Only one towel. And now for the worst part. The bed was huge and the bedding very clean but my gosh the mattress was hard as rock. When I looked it wasn’t even a proper mattress, only a thin layer of foam. I therefore had THE worst nights sleep ever and on top of that I got up in the morning crippled. I genuinely don’t think I could have handled another night in that bed hence my joy at only being there one night. The room was also very very warm even though it’s October so I had to sleep with the window open, which was quite noisy due to passing trains and traffic noise. Breakfast was “ok” but definitely not worth £15.50. Next time I do a similar work trip I will definitely avoid this hotel and stay in the one further down the road.

Wonderful weekend stay

Catatan Tripadvisor 5.0/5

chrissie348 Friends getaway - Ulasan TripAdvisor tersertifikasi

On arrival we were quickly checked in and found our rooms perfectly prepared with everything needed for a comfortable stay. The bar staff were very helpful and we had a delicious evening meal, we were all very impressed with the food served. Breakfast was a joy and there was a fantastic selection of items offered, in very comfortable surroundings. Magda was particularly helpful and made sure we had everything we needed. The rooms and public area were kept exceptionally clean and we were all impressed with the hotel. We will certainly be visiting here again as we had a wonderful few days in Staines, its a great location with easy access to London and Windsor. Nothing to complain about during our stay

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 68 ulasan 9.1/10 Lokasi
  • 90 ulasan 7.9/10 Kamar
  • 58 ulasan 8.8/10 Pelayanan
  • 52 ulasan 8.1/10 Kenyamanan
  • 32 ulasan 7.9/10 Kebersihan
  • 30 ulasan 5.5/10 Kesepadanan nilai
  • 25 ulasan 6.7/10 Sarapan

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di Staines

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.