Mercure Blackburn Dunkenhalgh Hotel and Spa 4 stelle

Giudizio clienti (Valutazione ALL) 4.2/5 1.234 recensioni

Mercure Blackburn Dunkenhalgh Hotel and Spa - Image 1
Mercure Blackburn Dunkenhalgh Hotel and Spa - Image 2
Mercure Blackburn Dunkenhalgh Hotel and Spa - Image 3
Mercure Blackburn Dunkenhalgh Hotel and Spa - Image 4

Descrizione

I plus dell'hotel

  • 700 year-old country manor retaining its original features

  • 13 meeting rooms holding up to 400 guests

  • Indoor heated pool and gym facilities (Chargeable at £10pp)

  • Popular wedding reception destination for up to 300 guests

  • Cabine beauty con un'ampia gamma di trattamenti

Le nostre sistemazioni

Posizione dell'hotel

Mercure Blackburn Dunkenhalgh Hotel and Spa

Blackburn Road, Clayton Le Moors Lancashire
BB5 5JP BLACKBURN
Regno Unito

Coordinate GPS:53.768386, -2.39473

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

CAMEO RESTAURANT

Il progetto di restauro contribuisce alla freschezza del rinomato ristorante del Mercure Dunkenhalgh. Gli intenri del ristorante Cameo sono stati rinnovati con eleganza per esaltarne il fascino e offrire un ambiente ancora più accogliente.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.2/5  1.234 recensioni

Giudizio TripAdvisor  4.0/5  739 recensioni

Lovely staff

Punteggio Tripadvisor 5.0/5

Becky B Recensione certificata TripAdvisor

My 5 star review is for the staff who looked after us so well in one of my favourite hotels. Semoyal/Samuel, Amy-Elizabeth, Becky and Aziz, your professional care and friendly approach are much appreciated. All the best,see you again hopefully in a few months, Becky from Bradford

It’s the staff that makes hotels stand out from each other; here they were excellent.

Punteggio Tripadvisor 5.0/5

orpdon Recensione certificata TripAdvisor

Although only a short stay, it was the excellent staff who made it a really pleasant experience. From the warm welcome on arrival to the bar and restaurant we were looked after by polite and courteous staff. Aziz was particularly attentive, he couldn’t do enough to ensure we didn’t want for anything and we were enjoying our stay. I watched him with other guests too; such a warm, polite and personable member of staff. We ate in the hotel restaurant on Saturday night. Again the waiting staff were particularly attentive, polite and courteous. I will mention them because they made us feel valued throughout: Amanda, Sara, Chloe, Ben, Carla and Nina. The food was excellent too! I’ve stayed in this hotel before so I’m happy with the rooms and other hotel facilities. I think it’s the staff that makes hotels stand out from each other, hence my review. Thank you.

Distressful stay.

Punteggio Tripadvisor 1.0/5

M H Recensione certificata TripAdvisor

Checked into the hotel late that night as my husband travelled up north and had experienced a long journey. The room was very far and it was hard to find the room staff were not helpful at all. The lift was dirty and had a smell coming from it. As we walked into the room there was dust on the fan in the bathroom. Cobwebs on the walls. Radiator was dirty with marks all over it. The bed was not comfortable at all it was two single beds joined together. The mattress was hard. Contacted reception who offered a new room on the same wing but as it was late and we were too tired to move we said we would stay where we are. Walking through the corridors we already knew it would be the same in each room. Staff were very rude and unprofessional. The next morning housekeeping thought it was appropriate to just walk into our room even though check out was not till 11. There was no knock on the door prior to this. This was reported to the front desk manager Becky who was very rude and unprofessional. Her tone of voice was very unprofessional and she became argumentative. The stay was very distressful. The “front desk manager” failed to understand that the room should not have been in the state it was when we checked in. I was told my complaint cannot be taken any further. So if you can avoid staying here please do.

Good staff

Punteggio Tripadvisor 4.0/5

Passport21491993322 Recensione certificata TripAdvisor

Grand hotel. We were in the main part.Large room very clean. Staff service was mixed. Aziz was very friendly and helpful at breakfast he couldn't do enough to help us and totally made our stay. Thank you Aziz. Book in seemed unnecessary complicated.

Great fun lots of laughs

Punteggio Tripadvisor 5.0/5

Paige N Recensione certificata TripAdvisor

I had a great experience at the NODA awards and the staff on the bar specifically, Jack, Mal and Louis, who made the experience very memorable and provided great service throughout the night, could not recommend them enough. They were very down to speak to us and were extremely helpful

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 254 recensioni 9.1/10 Posizione
  • 1.209 recensioni 7.1/10 Camera
  • 1.088 recensioni 8.1/10 Servizio
  • 22 recensioni 4.8/10 Internet
  • 794 recensioni 6/10 Cibo
  • 416 recensioni 7.5/10 Area benessere
  • 412 recensioni 6.2/10 Pulizia
  • 377 recensioni 7.4/10 Colazione

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