Nota de clientes de Avis (Clasificación de ALL) 4.1/5 2.056 opiniones
Mercure Blackburn Dunkenhalgh Hotel & Spa
Blackburn Road, Clayton Le Moors Lancashire
BB5 5JP BLACKBURN
Parada de autobús
Acceso: 160 m / 0.1 mi 5 min walk
Estación del ferrocarril
Acceso: 3.1 km / 1.93 mi 25 min walk / 6 min drive
Registro a partir de - Salida hasta
El renombrado restaurante en el Mercure Dunkenhalgh también tiene un sabor fresco gracias al proyecto de renovación. El restaurante Cameo ha sido redecorado de forma elegante para realzar su encanto y ofrecer un ambiente aún más atractivo.
Las 175 habitaciones fusionan comodidad y diseño e incluyen 1 suite, 3 habitaciones con servicios adicionales, habitaciones para huéspedes con movilidad reducida y la nueva ala Executive con duchas a ras de suelo y paquete de bienvenida de lujo. Todas las habitaciones son exclusivamente para no fumadores y ofrecen servicio de habitaciones las 24 horas, aparcamiento gratuito, secador, plancha, TV de pantalla plana, cafetera y tetera.
Valoraciones de nuestros huéspedes
Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotrosMás información
Hosted Conference for 300+ in January 2023
Nota de Tripadvisor 5.0/5
laurasX4573CZ De negocios - Valoración certificada de TripAdvisor
Booking an entire hotel (except for the Spa) for our annual 3 day conference was always going to raise concerns, especially with over 300 delegates attending. Some arriving for one day, some for 3 nights, including various breakfast, lunches and dinner requests. Fergus and his fabulous team proved it was more than possible and exceeded all expectations. I can't praise the hotel and staff enough for making it extra special, they went above and beyond, working all day and through the night to make sure everyone was comfortable and welcome. I would happily stay here for one night in a couple (and enjoy the spa) and strongly consider holding a future conference here. Bravo team Mercure Dunkenhalgh for making our Conference a huge success in all accounts!!
Exceeded all expectations in delivering our 3 day conference for over 200 guests each day.
Nota de Tripadvisor 5.0/5
susanbJ6287SX De negocios - Valoración certificada de TripAdvisor
Fergus and team went above and beyond to ensure our conference was a huge success. From housekeeping to front of house, everyone was so helpful and nothing was too much trouble. The attention to detail was exceptional and this showed through across all areas. The catering whether breakfast, lunch or dinner for 200 delegates was superb and always hot. They took the stress out of all of the organisational and operational aspects and were all just so lovely to work with. Would have no hesitation in recommending them.
Dunkenhalgh stay lovely
Nota de Tripadvisor 5.0/5
Guide793766 Valoración certificada de TripAdvisor
Excellent kind warming staff. After a lengthy stay at this beautiful hotel Mary and sharon want to say a massive Thankyou to all the kind excellent staff at this hotel special thanks to Hope Lenny Paula Vilma melody Ann Marie Timmy Aziz in the breakfast restaurant Thankyou we will miss you all thankyou to Sara James chris Amanda Denise Olivia Joseph Edwina Neil Amy Nicola Jess Sadie Vanessa Krishna who all go above and beyond their duties you have all been so very kind and not forgetting Alison and Elsa and all the housekeepers who work so hard excellent staff excellent hotel lovely memories thankyou Mary and sharon xxx
Dear Mary & Sharon Thank you for taking the time to submit such a positive response after your extended stay with us. We sincerely appreciate your superb feedback, particularly your lovely comments about all the staff. I know they were thrilled to see they had a personal name mention for delivering great service during your visit to the hotel. We are delighted that you enjoyed your stay with us and hope that you will stay with us again in the future but hopefully under better circumstances. Kind Regards, Fergus McDonald | General Manager
Very sad that there are no appointments available in the spa for hotel guests as the locals book them up in advance.
Nota de Tripadvisor 4.0/5
Enid T En pareja - Valoración certificada de TripAdvisor
We arrived as premier members early afternoon but there was no chance of any treatments in the spa. We were told we should book 4 weeks in advance. We only booked the room last week. Very disappointed that we couldn’t get any form of treatment at all. Shailesh in the restaurant made our anniversary meal very special. He deserves a special mention. Went above and beyond to make our evening extremely notable. He even procured for an AF non-drinker a very elegant blue AF cocktail !
Dear Enid T Thank you for your feedback on your recent visit to Mercure Dunkenhalgh. I will be sharing your feedback with team at the Spa as to improve their service and product. And thank you for the personal mention for Shailesh, he will be very happy to hear it. Thank you again for your feedback and hope to welcome you back soon. Kind regards Fergus McDonald | General Manager
Wedding Aug 2002
Nota de Tripadvisor 5.0/5
terrymj3 En pareja - Valoración certificada de TripAdvisor
We held our wedding at the venue a few months ago, The process leading up to the day, was managed well with the hotel, including people booking rooms in our party and obtaining a hoist for one of the rooms This made the experience for our guests stress free and enjoyable and I am aware some have returned since the wedding We would like to pass on our special thanks to a few members of the team as well as everyone else who was friendly and aided when needed Firstly Edwina was simply superb, from ringing on her day off to go through the day and answering questions, to the day itself where she made it so relaxed and stress free for us and our party, we can never thank Edwina enough for this, she is a credit to the hotel not only is she a wonderful employee but also a wonderful person. Secondly, Aziz who was running the restaurant area. Aziz remembered us from previous visits and looked after us and our party, especially one family where one person had suffered a stroke and had mobility issues and there son was in a wheelchair, he ensured that they were placed in the hotel where there was extra space and ensured that breakfast was specially made for the disabled member of the party, again this made the stay for this family stress free and more enjoyable. Thirdly, there was a member of the waiting team, that dealt with my family and the family with the disabled adult in the wheelchair, I'm told he had a scouse accent and may have been called Harry. He helped both families with there mobility issues, including pushing the wheelchair back to the room and helping some of the family with mobility issues supporting them back to the room also. Lastly but not least, was Chris, who worked the bar for our wedding reception, the hotel bar afterwards and then the night after also. Everyone complimented on how he was with everyone how he interacted with the party and how helpful he was. All 4 went above and beyond and were a credit to the hotel alongside everyone else Thank you again for making our day extra special and to everyone who played a part in our day
Dear Terrymj3 Thank you for taking the time to submit such a positive response after your wedding with us. We sincerely appreciate your superb feedback on your event and the staff members you chose to mention personally. We are delighted that you enjoyed your stay with us and hope that you will stay with us again. Kind Regards, Fergus McDonald | General Manager
En colaboración con TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price