Novotel Christchurch Cathedral Square 4성

고객 평점 (ALL 평가) 4.5/5 2,870 리뷰

Novotel Christchurch Cathedral Square - Image 1
Novotel Christchurch Cathedral Square - Image 2
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Novotel Christchurch Cathedral Square - Image 4

호텔설명

호텔 추가 정보

  • Qualmark Gold

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

숙박

호텔 위치

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
뉴질랜드

GPS:-43.530636, 172.637298

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  2,870 리뷰

TripAdvisor 평가  4.1/5  1,531 리뷰

2025으뜸 시설

Still my go to in CHC

트립어드바이저 평점 5.0/5

wockinwod TripAdvisor 인증 리뷰

Still my go to when in Christchurch. Location can’t be beat. Thanks to the wonderful Josh for looking after us again and treating us well. We had one of the suites which is an excellent size with its own balcony. In the afternoon the sun beats down into the room so it heats up quickly. A couple of shade blinds would fix that. Some of the furniture (the coffee table) and desk are starting to look a bit ratty. Wonderful modern couch in the room though. The bathroom still has the sink outside the bathroom which continues to be odd and amuse me. The wine list at the bar had improved since I was there three months ago. I think the dinner menu is better too. That said it is difficult to know what is an entree and what is a main course. Breakfast has a good selection but make sure to order a coffee from the barista as the drip coffee is less than average. Will be returning soon.

Dear wockinwod, Thank you for your continued patronage and for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you appreciate our prime location and enjoyed the service provided by our team member, Josh. We acknowledge your comments about the suite and the need for shade blinds to enhance comfort during sunny afternoons. Your observations regarding the furniture and the unique bathroom layout are appreciated, and we will review these aspects as part of our ongoing maintenance and improvement efforts. It is encouraging to know that you have noticed improvements in our wine list and dinner menu. We appreciate your feedback regarding the clarity of our menu items and will consider this as we make future adjustments. Additionally, we will certainly take note of your coffee preference to enhance the breakfast experience. We look forward to welcoming you back to Novotel Christchurch Cathedral Square in the near future. Regards Bradley Conder

Good accommodation- you pay for position

트립어드바이저 평점 4.0/5

Salsa_c78 TripAdvisor 인증 리뷰

A great central hotel. Fabulous staff and great restaurant for dinner. 4 star room a little tired but a very comfortable sleep in a great location.

Dear Salsa_c78, Thank you for your kind words regarding our central location, restaurant, and staff. We appreciate your feedback about the room's condition and will continue to monitor our accommodations to ensure guest satisfaction. We hope to welcome you back soon. Regards Bradley Conder

Amended review.

트립어드바이저 평점 3.0/5

Ken C TripAdvisor 인증 리뷰

The manager reached out regarding the buffet concern. They are going to give me a refund on that $760 Christmas buffet bill. Based on this I changed my overall review to a three (average ) The location is great. I would say now for what I spent it is as good as most hotels at that price point.

Dear Ken C, Thank you for your feedback regarding your recent experience. I appreciate your acknowledgment of our response concerning the buffet issue. It is gratifying to hear that you found our location favorable and that you consider us competitive within your price range. Your input is invaluable as we continually strive to enhance our services. Regards Bradley Conder

Worn and overpriced. Save your money, literally.

트립어드바이저 평점 1.0/5

Ken C TripAdvisor 인증 리뷰

The staff was fine based on checking in and out conversations. The room worn and tired. Our room was accessibly designed which we didn’t need or know about, so it didn’t fit our needs as well as expected We arrived on Christmas Day and they were pretty much the only place open for dinner. 190 per person for a lackluster buffet and a forced champagne (20 of the 190). Two of don’t drink so we got juice. I get extra cost for working a holiday but 4x the price of the better restaurants in town ( at Fusion the next day, which was excellent , 180 for people with drinks. I cannot express my disappointment. I truly feel like I was taken advantage of. Our previous Novotel stay in Wellington was great.

Dear Ken C, Thank you for sharing your feedback regarding your recent stay with us. I am disheartened to learn that your experience did not meet the high standards we strive to maintain. I appreciate your comments regarding the condition of the room and will ensure that this information is shared with our team for future improvements. I apologise that the accessible room design did not suit your needs. We aim to cater to all guests, and I regret any inconvenience this may have caused. Regarding the Christmas dinner pricing, we do our best to provide a festive dining experience, but I understand your concerns about the value. Your comparison with the following day’s dining experience at Fusion is noted, and I acknowledge how disappointing it must have been to have your expectations not be met. We value your feedback, as it helps us enhance our services. Thank you for your insights, and I hope you will consider visiting us again in the future. Regards Bradley Conder

Value for money and comfort

트립어드바이저 평점 5.0/5

LadsDownUnder TripAdvisor 인증 리뷰

For a Novotel, we were well impressed about the level of service received here at Novotel Christchurch during our two night stay. We arrived and opted for the valet parking service as we would not require a car for the duration of stay. During check in a friendly staff member welcomed us, and provide a comprehensive overview of the hotel. Our room was on level 13 overlooking ChristChurch and featured a king size bed, amenity area, sofa and bathroom. Breakfast was served on level 1 and includes a live egg station, juices and various hot and cold dishes. We believe this outdone other Novotel breakfasts we have experienced. I have seen some negative comments here however we felt this hotel offered value for money and very good service by Food & Beverage plus Guest Services. We will definitely return.

Dear Damian K, Thank you for taking the time to share your positive feedback regarding your recent stay at Novotel Christchurch Cathedral Square. We are delighted to hear that you found value in our services and enjoyed the comfort of your room overlooking Christchurch. It is rewarding to know that our valet parking service, along with the warm welcome from our staff during check-in, contributed to your overall experience. We take great pride in offering a diverse breakfast selection, and it is wonderful to hear that our offerings surpassed your expectations. Your insights regarding our Food & Beverage and Guest Services teams are greatly appreciated, as they strive to provide exceptional service to all our guests. We look forward to welcoming you back on your next visit to Christchurch. Regards Bradley Conder

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,178 리뷰 9.3/10 위치
  • 1,333 리뷰 7.1/10 객실
  • 1,469 리뷰 9.1/10 서비스
  • 15 리뷰 7.1/10 인터넷 가격
  • 529 리뷰 6.3/10 안락함
  • 437 리뷰 7.8/10 청결도
  • 382 리뷰 7.5/10 레스토랑
  • 366 리뷰 7.9/10 조식

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