ibis Jaipur City Centre 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.9/5 Отзывов: 963

Гарантия
лучшей цены
ibis Jaipur City Centre - Image 1
ibis Jaipur City Centre - Image 2
ibis Jaipur City Centre - Image 3
ibis Jaipur City Centre - Image 4
Civil Lines Area, Near Civil Lines Metro Station, Ajmer Road, 302006 JAIPUR, Индия

Описание

Особенности отеля

  • Located in City Centre

  • Longest breakfast

  • State-of-the-art Meeting and event facilities

  • Rooftop pool

  • Spa facility

Наши номера

Расположение отеля

ibis Jaipur City Centre

Civil Lines Area, Near Civil Lines Metro Station, Ajmer Road
302006 JAIPUR
Индия

GPS:26.90788, 75.77991

Телефон
Факс +91 141 475 5111

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.9/5  Отзывов: 963

Рейтинг TripAdvisor  4.4/5  Отзывов: 1 857

Great hotel nice service with well groomed staff

Примечание: Tripadvisor 5.0/5

Nomad07515592647 Реальные отзывы TripAdvisor

⭐️⭐️⭐️⭐️⭐️ Amazing housekeeping services! Neat & clean room with stain free linen ,nice looking bed,and fully satisfied The team was super efficient, friendly, and left my room sparkling. They were prompt, respectful, and even went the extra mile to accommodate my requests. Highly recommend!" 😊

Excellent service

Примечание: Tripadvisor 5.0/5

FarAway03228413098 Реальные отзывы TripAdvisor

Great hotel ,nice rooms view with fully cleneness, housekeeping staff is very polite and helpful . washroom facilities is top class and great property

Great experience

Примечание: Tripadvisor 5.0/5

Resort40147650739 Реальные отзывы TripAdvisor

Great experience stay at ibs jaipur the housekeeping services is top call ,clen rooms,and entire hotel area is fully sanitizer and washroom was also in very good condition I love the hotel and visit it again

Great Experience

Примечание: Tripadvisor 5.0/5

Passport57004903885 Реальные отзывы TripAdvisor

I recently stayed at a hotel in Jaipur and was blown away by the exceptional housekeeping services! The staff, particularly extremely pleasant proactive, and ensured our room was spotless throughout our stay. The attention to detail and commitment to cleanliness were top-notch. I'd highly recommend this hotel for its outstanding housekeeping services.

Rude , unprofessional and cruel staff

Примечание: Tripadvisor 1.0/5

Ankit B Реальные отзывы TripAdvisor

Our family was on a 3 day visit to rajasthan for a vacation and our uncle booked 3 rooms for 2 nights at the Ibis , we got to the hotel at about 12:30 am. My uncle is a Indian citizen and we were his guest , we presented our visa , ID’s and photos of our passport with our valid international drivers licences issued by Australian government but the adamant and rude staff at reception refused us entry as they wanted to see our passports, the Accor group website clearly mentions that for international travellers valid visa and 1 valid ID ( which includes drivers licence ) can be presented , we presented all documents required but were still denied our booking , also the staff didn’t let us speak with any senior management and didn’t take into consideration that we had a 4 Year old CHILD travelling with us . At 1 pm in the middle of the night we were left outside to make other alternate arrangement with a 4 year old child. The hotel staff was rude and didn’t even had the compassion that they are sending a family out of the hotel at 1 pm with a child on board . We were not given any refunds for our booking. We manage to get a booking at Marriott Jaipur after that and the staff there was very welcoming and compassionate. We have travelled and stayed at many hotels around the world but never experienced such rude, unprofessional and cruel behaviour by any hotel staff ever. Will never stay at ibis premises again and would definitely not recommend families at this unprofessional hotel.

Khamma Ghani Thank you for bringing this matter to our attention. We sincerely regret the distress and inconvenience caused to you and your family upon arrival, especially considering that you were travelling with a young child. We understand how upsetting this situation must have been and apologize for the experience you had at our hotel. At ibis hotels, we strictly follow government regulations and brand compliance policies regarding guest identification. As per these guidelines, original passports are mandatory for all foreign nationals at the time of check-in, irrespective of visa status or alternate IDs. Unfortunately, copies or photographs of passports cannot be accepted, and this requirement is non-negotiable under local law. That said, we are deeply concerned about your feedback regarding the manner in which the situation was handled. Courtesy, empathy, and professionalism—especially in sensitive situations involving families—are values we take very seriously. Your comments regarding staff behavior and the lack of escalation to senior management have been noted and will be thoroughly reviewed with the concerned teams to ensure corrective action and retraining where required. Regarding the refund, we regret that we were unable to process it at the time due to check-in requirements not being met. However, your case will be reviewed internally, and the reservations team will reach out separately if any resolution is possible. We truly appreciate you taking the time to share this feedback, as it helps us identify gaps and improve our guest handling procedures. While we regret that your experience did not reflect our service standards, we thank you for bringing these concerns to light. Warm regards, Pritam Choudhary General Manager

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Другие интернет-пользователи оценили наш отель

  • 659 Отзывов 9.2/10 Расположение
  • 1 945 Отзывов 6/10 Номер
  • 2 839 Отзывов 8.6/10 Сервис
  • 108 Отзывов 9.5/10 Интернет
  • 975 Отзывов 7.1/10 Чистота
  • 829 Отзывов 2.4/10 Комфорт
  • 555 Отзывов 7.5/10 Завтрак

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