Sofitel La Reserva Cardales 5 stelle
Giudizio clienti (Valutazione ALL) 4.3/5 618 recensioni
Ruta Panamericana No. 9, Km 61, Campana, Buenos Aires
EZEIZA A 85,7km / 53,25 miglia
Coordinate GPS:-34.273545, -58.898638
Check-in dalle - Check-out fino alle
Cucina gourmet con un'identità distintiva, capace di fondere la raffinata cucina francese con i sapori squisiti della gastronomia argentina. Una cantina esclusiva ospita vini locali e d'importazione delle migliori aziende vinicole.
Colazione a buffet e "à la carte" con un'ampia selezione di verdure del nostro ECO Orchard, squisiti piatti preparati dal nostro Chef e una varietà di mini-dessert e petit fours secondo le ricette più raffinate della nostra pasticceria.
Le recensioni dei nostri clienti
Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutturePer saperne di più
Beautiful and relaxing
Punteggio Tripadvisor 5.0/5
MrsSofiaElena Recensione certificata TripAdvisor
Beautiful Sofitel in a wildlife reserve. One night is not enough as there are many attractions to do, kayak, bowling, the spa... hiking and cycling ! Buffet breakfast was excellent. A place to visit if you stay a few days in Buenos Aires, or if you live in Buenos Aires ! Many thanks to Julieta from Reservations and Agustin from the Reception, both really kind and helpful.
Let us thank you for your trust in us during your stay at Sofitel La Reserva Cardales and at the same time thank you for sending us your valuable comments in order to improve our service day by day. Sincerely! Raul Blanch Concierge and Guest Relations Hotels and Resorts Sofitel La Reserva Cardales
Punteggio Tripadvisor 2.0/5
Antonella16789 Recensione certificata TripAdvisor
The location is increíble to get away from the city and relax. But unfortunately my experience was bad, the food and the attention was poor, From 12 to 6pm I have to had the need to ask PLEASE and repeatedly call to reception to clean my room or at least to bring me towels in order to allow my family and me to take a shower and do the scheduled activities, they just came at 6 pm. And too many other experiences, 2 hours waiting for some french fries, hairs in the food, etc. I understand maybe the hotel was full but my experience was bad, they should need to be prepared and have the resources to cover it as well. It’s a pity, really, the hotel is nice but the people who work there are nor friendly at all with the guests.
Being on a stage...
Punteggio Tripadvisor 2.0/5
cristinabernstein Recensione certificata TripAdvisor
Well, I really want to tell what my experience was, because when I want to reserve hotels, really trust the reviews of other travelers. The property is really beautiful. the hotel itself and the gardens look as a 5 star hotel. Even the rooms with a balcony view of the lake make you happy to be there. Then you want to have a shower and ...no amenities, so in the meantime lets hung our clothes, oh no hungers !. Breakfast was a caos, the workers clearly didn't have any experience in serving. They even brought something to the table in a plastic container. Anyway, a lot to improve from the service point of view since the price is a 5 stars hotel.
Not a 4/5 star at all....
Punteggio Tripadvisor 1.0/5
Kevin G Recensione certificata TripAdvisor
I visited the Sofitel Los Cardales in November of 2021 for 1 night. It was supposed to be a nice/romantic birthday present for my girlfriend. I reserved what is supposed to be their top room (The Opera Suite). To be honest I was embarrassed by the state of the suite when we walked in. Dirty tools left out on the living room table. Cobwebs EVERYWHERE. Whoever painted it looked like they put a stick of dynamite in a 5 gallon pale of paint. The jacuzzi tub in the bathroom was absolutely disgusting and dirty. The TV in the living room did not work. The lounge chairs on the outside deck were FULL of bird feces. It looks like they honestly just dont care at all. These are normal things that are easily fixed by normal maintenance and caring. But you can tell that there is little, if at all caring about anything by the staff. This state that it is in is absolutely unacceptable and should embarrass the resort. The resort is supposedly rated 5 stars. I just dont see it being a 5 star resort at all which is such a shame because the actual grounds are very beautiful. The lack of care of the grounds by the staff is just appalling. To top it off, I made the mistake of making a reservation to have a nice romantic birthday dinner to eat at the facilities restaurant. We go to sit down, I look at the chairs, and they are disgusting. The arm parts of the chair were very worn out and looked just DISGUSTINGLY dirty. I asked to be seated at one of the other tables that didnt have disgusting chairs. Again, they just dont care. I suppose I shouldn't have been surprised when the food was bad and flavorless as well. The state of the pool area isnt better. Broken chairs everywhere with bird feces all over them.
Great place. Cannot wait to return again.
Punteggio Tripadvisor 5.0/5
TJAPDA Recensione certificata TripAdvisor
This is our third trip to the Sofitel in Cardales. It has yet to disappoint. The rooms are lovely, the pool and spa are top notch and the service is great. A special mention must be given to Raul, the concierge, who has made us feel special on each of our trips from the United States. We will return.
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