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ホテル ノボテルブエノスアイレス 4 つ星

お客さまの声 4.3/5 6,053 件のレビュー

ALLSAFE認証ホテル

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客室 1

人数
子供の年齢

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使い方?
Accor Live Limitless

入会は無料です

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  • 特典を利用します

  • メンバー限定料金が利用可能

ノボテルブエノスアイレス
地図で見る
+ 25 サービス

ホテルのその他の情報

  • トルコ式ハマム、フィットネスセンター、ソラリウム、日焼けサロン

  • 屋内ゲームエリア、プレイエリア、お子様用図書館

  • 地中海料理レストラン(テラス付き)

  • ペット同伴でご利用いただけるバー、音楽エンターテインメント

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ホテル館内および周辺のサービス

チェックインは12h00からです

チェックアウトは12h00です

有料サービス

サービス情報とお役立ち情報
  • オンラインチェックイン
  • Wi-Fi/インターネットアクセス
  • 駐車場
  • お身体の不自由なお客さまのためのバリアフリー
  • ペット同伴可有料サービス
  • ベビーシッター(ご要望に応じて)
  • 完全禁煙ホテル
  • エアコン
  • EZEIZA有料サービス
  • ホテルスタッフが応対可能な言語
  • フロントデスクは24時間対応しています
  • アーリーチェックイン/レイトチェックアウト有料サービス
  • ランドリーサービス
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  • プール
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ケータリング
  • 朝食有料サービス
  • レストラン1軒
  • バー1軒
  • ルームサービス
ビジネスサービス
  • 会議室12室
  • コンベンションホテル
  • Web コーナー(Mac)
  • セルフサービスのビジネスセンター
  • コピー/印刷サービス利用可能

ホテル所在地

ノボテルブエノスアイレス

Av. Corrientes 1334
C1043ABN ブエノスアイレス
アルゼンチン

電話番号: +541143709500

ファックス: (+54)11/43709599

チェックインは12h00からです

チェックアウトは12h00です

  • BUS :  6, 7, 24, 26, 29 URUGUAY

  • SUBTE :  LINEA B URUGUAY

  • 飛行機で

    EZEIZA 31.5km / 19.57 マイル - シャトルバス有料

  • 電車で

    RETIRO 1.5km / 0.93 マイル

GPS:-34.604847, -58.385635

当ホテルの客室

広々としたスペースとモダンなデザイン、柔軟性の高いノボテルの客室は、お客様の真の生活空間として、あらゆるニーズに対応いたします。

スーペリア客室、クイーンサイズのベッド 1 台

バリアフリールーム
  • 最大人数: 3
  • 面積: 最小 25 / 269 sq ft
  • 客室内Wi-Fi
  • 高速インターネット
  • コーヒー、紅茶、ポット
  • 衛星 / ケーブルテレビ
  • 直通電話

スーペリア客室、ツインベッド。非契約写真

バリアフリールーム
  • 最大人数: 2
  • 面積: 最小 25 / 269 sq ft
  • 客室内Wi-Fi
  • 高速インターネット
  • コーヒー、紅茶、ポット
  • 衛星 / ケーブルテレビ
  • 直通電話

ルームオフィス:日中使用限定のオフィスとしてカスタマイズされたベッドのないお部屋です非契約写真

  • 最大人数: 2
客室

レストランとバー

PATIO #378

お料理の種類: 地中海料理

Whether for breakfast or a late dinner, before or after the theater, in the restaurant or on the patio, standing or on comfortable sofas, it doesn't matter where, how or when, Patio #378 offers simple yet delicious contemporary Mediterranean cuisine.

昼食

夕食

PATIO #378

非契約写真

昼食

夕食

ミーティングとイベント

会議室

  • 会議室の数:12

  • 最大サイズ:280 m²

  • 最大ご利用人数:220 人

  • パーティの最大ご利用人数:200 人

詳細

お客さまの口コミ
ノボテルブエノスアイレス

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.3/5

6,053 件のレビュー

tripadvisor

トリップアドバイザーの評価 4.5/5

2,129 件のレビュー

2020 トリップアドバイザーのエクセレンス認証
2020エクセレンス認証

Excellent with some restrictions

トリップアドバイザーの評価 4.0/5

R S 07/03/2020 トリップアドバイザー認証口コミ

Hotel is very well located. Novotel standard, so you know what you get. Was surprized that the swimming pool closes when the staff goes for lunch. For employees nice, for guests disturbing and ridiculous. Pool ist small and surrounded by walls. For price of breakfast one can eat a nice dinner somewhere else. Better eat outside.

Dear Mr.RS Thank you very much for leaving us your comment about your experience at our hotel. We will take your comments into account to improve our services and facilities. We wait for you very soon, Best regards Evangelina Fontana

Central location, comfortable rooms & friendly staff

トリップアドバイザーの評価 4.0/5

aussie-ando 30/01/2020 トリップアドバイザー認証口コミ

Novotel is centrally located and convenient to access from airport. Bus and metro are 3 minutes walk (you need a SUBTE card). Staff were friendly and helpful. Rooms were quiet and very comfortable. Pool is small but acceptable for a cool dip on a hot day. Breakfast was healthy and had an adequate range of selections. WIFI was excellent. Would stay again if we visited Bueno Aires.

Dear Mrs. aussie-ando Good morning, thank you to share your comments abour your experience. We hope you had a good stay and we wait you very soon! Best Regards, Evangelina Fontana

メガネを忘れた可能性があります

お客さまの声 4.5/5

橋本 康. 一人 - 24/12/2019 確認済みレビュー すべて

12月19日から2泊しました。 メガネがないのに今気づきました。 探してもらえますか?

Koji H. 様 この度は、Novotel Buenos Aires でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

Bad Service

トリップアドバイザーの評価 1.0/5

sangkunakup Business - 24/11/2019 トリップアドバイザー認証口コミ

Hello. I was checking on Nov 18, 2019. Confirmation Number : HTVSFZNL. I did call the hotel and check on my room upgrade and It was confirm that I got upgrade. When I arrived the hotel room can not get upgrade but the check in counter told me that he can get room upgrade on 21-23. He told me to pack my suitcase and leave my suitcase in the room and come down to tell front desk to move to new room. I did and the lady who I deal at the front desk women was so nasty. Did not even look for detail and note. She said NO NO NO.. It was so bad in service that I could not believe that she can work at the band name hotel. I never call the Maneger of hotel before as I am alway happy and easy to deal with but in this case. I need to stand up and report. Also I booked the room include breakfast and no food left. It happened for many day so I did not had any food left accept the fruits. When I called Maneger I also report her as well. It was so bad. She end up move me the upgrade as the record from the check in.

Dear Mr. sangkunakup Good morning, We regret that your experience has not been pleasant. We had confirmed the Upgrade from 21/11 (The upgrade its depend the availability) and you come down the day 20/11. Fortunately we have been able to give the upgrade from that day. We are sorry that you did not have a nice experience with us. Best Regards, Evangelina Fontana

Good but not enough

トリップアドバイザーの評価 2.0/5

ricard0barret0 Couples - 25/10/2019 トリップアドバイザー認証口コミ

Excellent hotel and situated at very good location at Buenos Aires city. However, troubles with LeClub Rewards booking came up. Even reservation says no further payment to be made, Novotel still pushing me to pay further.

Dear ricard0barret0 Good morning, thank you to share your experience with us. We have already explained the total value of your reservation and the purchase conditions in another email. We wait you very soon, Best Regards, Evangelina Fontana

Well located hotel in a vibrant part of a beautiful city

トリップアドバイザーの評価 5.0/5

JoR1957 Couples - 25/09/2019 トリップアドバイザー認証口コミ

The Novotel Buenos Aires is a very well located hotel in a vibrant part of a beautiful city. It’s a short walk to the centre of the city and you can easily walk to many of the tourist attractions providing you are reasonably fit. We are in our early 60s and managed it with ease, including a leisurely walk to visit Evita in the Recoleta cemetery. There are also many theatres close by although we didn’t see any in English. The room is a reasonable size and amenities in the room are what you typically expect in the Novotel brand. The breakfast was great with a good selection of items. We sent laundry out while we were there and it came back beautifully presented. The staff are all polite, courteous and helpful. Would definitely recommend this hotel.

Dear JoR1957 Good morning, thank you to share your experience with us. We hope you had a good stay! We wait you very soon! Best Regards, Evangelina Fontana

Good Hotel

トリップアドバイザーの評価 4.0/5

riloeser Business - 26/07/2019 トリップアドバイザー認証口コミ

I stayed at the Novotel Buenos Aires from July 10 - July 14, 2019. The hotel is nearby popular attractions (e.i. Obelisco de Buenos Aires, Casa Rosada, and La Recoleta Cemetery). Hotel staff was friendly. Rooms are nice but small. Shower walls are glass with a curtain for privacy. The bathroom contains a standard toilet and bidet. The bed is firm and thin. I made the mistake of diving onto the bed and was immediately filled with regret. I walked for several miles a day touring the city. The fatigue helped me fall asleep super quick each night. You may consider the use of meds to help you sleep. Breakfast consists of an assortment of fruit, cheese, and pasties. The second morning I found cereal, hard-boiled and scrambled eggs, sausage links, potatoes, bacon, and juices. Lunch was good. I would recommend an item from the grill instead of the buffet. As I did not eat dinner at the hotel, I cannot provide insight into the quality of the meal. The cost of meals at the hotel is pricey compared to local eateries. I would recommend including breakfast with your reservation. Check-out was not as smooth as I would have liked. If you make your reservation online, make sure you have a copy of the email confirmation readily available. Even though my reservation was created on the Accor website, it did not readily transfer to the hotel. Overall, I would recommend this hotel. I hope you enjoy your stay!

Dear Mrs. riloeser, Good morning, thank you to share your experience with us. We hope you had a good stay! We will wait you very soon! Best Regards, Evangelina Fontana

Few problems but hope they recover soon

トリップアドバイザーの評価 3.0/5

EdneyF Business - 20/05/2019 トリップアドバイザー認証口コミ

I stayed IN January and the service lift that take the guest to the garage was broken. Now in May, it was broken again(!). The shower in my room had a weird problem. After around 5 minutes in it, the water would go away for 1 minute and then would come back. I complained at the reception but the problem remained. I will be back within two weeks and hope they fixed it all, otherwise I may have to change hotels

Dear EdneyF Good morning, thank you to share your experience with us. We will take your comments to improve our services, We hope you had a good stay! We wait you very soon, Best Regards, Evangelina Fontana

Average hotel

トリップアドバイザーの評価 3.0/5

IkeSun Business - 05/05/2019 トリップアドバイザー認証口コミ

If you are planning to stay for a day or two for business it would be a place to be. Breakfast is average compared to the other hotels of the same name . Personal does not go out of their way to help you or be attentive maybe the way they are trained .Reserve a room facing the back if you want to sleep

Dear IkeSun, Good morning, thank you to share your experience with us. We will take your comments to improve our services. We hope you had a good stay, we wait you very soon! Best Regards, Evangelina Fontana

Novotel B.A.

トリップアドバイザーの評価 5.0/5

Scottcali Friends getaway - 13/03/2019 トリップアドバイザー認証口コミ

It's a very nice hotel for the price paid and in a great location for touism. You can walk to many areas as well as us the Subterranean via the Uruguay station on the red line. From eze airport you can take the Tienda Leon bus for 10 USD to puerto madero, walk 2 blocks to the Aleman station and get off on the third stop at Uruguay. My only complaint was the mattress was not comfortable, I wish they would add a foam mattress pad like the Ibis chain uses.

Dear Scottcali, Good morning, thank you to share your experience with us. We hope you had a good stay! We wait you very soon! Best Regards, Evangelina Fontana

Great place to stay

トリップアドバイザーの評価 5.0/5

O3310IJandrews Couples - 05/03/2019 トリップアドバイザー認証口コミ

Very nice hotel, very close to the center of the city. Very helpful staff. Stayed here 3 times before, this my hotel in BA. Next to the obelisk, many restaurants around. Good breakfast. Great swiimming pool area to relax.

Dear O3310IJandrews, Good morning, thank you to share your experience with us. We hope you had a good stay with us! We wait you very soon! Best Regards, Evangelina Fontana

Novotel Buenos Aires

トリップアドバイザーの評価 3.0/5

Sightsee306902 Friends getaway - 04/03/2019 トリップアドバイザー認証口コミ

Hotel was clean and up to date but there were a few issues. The door to my room looked as if it had been forced at some point and the security bar inside was only loosely attached. Worst of all though was the checkout procedure. I stayed there on two occasions and on both it took nearly 20 mins to check out and that was after you made it to the front of the line. It is excruciatingly slow. I have no idea why, to make matters worse there was only one person there to assist so there was a considerable queue. Final issue was we ordered a taxi the night before we were due to check out and it never came, they had no record of having booked it yet three of us remember asking them to do this.

Dear Sightsee306902, Good morning, thank you to share your experience with us. We will take your comments to improve our service and our infraestructure. Thank you again, and we hope that you had a good stay. Best Regards, Evangelina Fontana

Good Location

トリップアドバイザーの評価 4.0/5

Harvey R Couples - 17/01/2019 トリップアドバイザー認証口コミ

Well located. modern, clean, been before. Recent stay was a couple of weeks and no problems and felt secure. Pool area etc outside and area to relax, unwind, have a drink or for those wishing to eat. Try!

Dear Harvey R, Good morning, thank you to share your experience with us. We hope you had a good stay, We wait you very soon, Best Regards, Evangelina Fontana

A centrally located hotel.

トリップアドバイザーの評価 3.0/5

stephensQ7612CZ Couples - 24/11/2018 トリップアドバイザー認証口コミ

The hotel is located in the heart of the theatre area of Buenos Aires. It is very close to the famous Theatre Colon. As such at night time the area can be very busy. The famous "Guerrin" pizzeria is located next door. It is close the the centre of the city and also within walking distant to Recoleta and Puerto Modero. The furniture in our rooom was all black and the room was poorly lit at night time.

Dear Stephen S Good morning. Thank you to share your experience in our hotel. We hope you had a good stay! We are waiting for you very soon! Best Regards, Evangelina Fontana

到着時、水が止まっていた(使用できなかった)ことが不便であった。

お客さまの声 3.0/5

匿名 ビジネス - 30/09/2018 確認済みレビュー すべて

全体的に良。水道以外には問題なし。Accorsは宿泊してもポイントが入らないことが多いことが問題。今回もRewardsポイントが入っていないが、これで60%以上の確立で入っていない。

Yoshiteru M. 様 この度は、Novotel Buenos Aires でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。 この度のご宿泊において、ご期待にお応えすることができず、大変申し訳ございません。 頂戴いたしましたご意見、ご感想をもとに、今後のサービス改善に必ず役立たせていただき、ご満足いただけるご宿泊をご提供できるよう、Novotel では、スタッフ一同、より一層の努力を重ねてまいります。 この度は、アンケートにご協力いただき、ありがとうございました。 またのご宿泊を心よりお待ち申し上げております。 ありがとうございました。 Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

ホテルは良いが深夜の道路工事の騒音で台無しに

お客さまの声 3.5/5

フ. ビジネス - 29/09/2018 確認済みレビュー すべて

ホテルのせいではありませんが、道路工事の騒音で眠るのに苦労しました。

Tetsuya T. 様 この度は、Novotel Buenos Aires でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

Hotel was ok for the close location to city center

トリップアドバイザーの評価 3.0/5

charl0ttedrew Business - 21/05/2018 トリップアドバイザー認証口コミ

Lobby was very nice and modern, not many people at the reception sometimes you had to wait quite a while and when we first checked in the gentleman was not very friendly. Room is quite small for a 'superior room' and there was some marks and rips on the wall, there is about 9 switches for different lights WAY too much, bathroom had the funny lights and blind which was a bit odd. Should offer other pillows has wasn't very comfy. Key cards stopped working twice while we were there. Breakfast there is variety which is very good, some fruits not very fresh though. Rooms were very quiet, no noise which was brilliant!

Excellent location

トリップアドバイザーの評価 4.0/5

251ayesham Couples - 14/05/2018 トリップアドバイザー認証口コミ

Ideally and centrally located; close to Metro, eating venues and Florida street a hop away. Front desk staff helpful. However, the breakfasts were below the usual Novotel standard and could do with improvement and variety.

Service of Staff could have been improved

トリップアドバイザーの評価 4.0/5

Heathh79 Solo travel - 06/05/2018 トリップアドバイザー認証口コミ

The staff seemed to be too relaxed on the point of service. No Transfers from the airport had been arranged even though they had confirmed this had been done via email. I took a taxi who late at night took a large sum of money dropping me not at the hotel but around the corner in a dark street there was little option but to pay and get out of the car. This left a bad taste in my mouth for the hotel whilst not impacting on my review that the staff did need to pick up on customer service in the bar and also the restaurant.

Poor service

トリップアドバイザーの評価 2.0/5

Wirebird Business - 31/12/2017 トリップアドバイザー認証口コミ

From a hotel of this caracter you expect the best. The overall service was poor. So were cleanliness of my hotel room as well as the pool area. Decided to move to another hotel. Location close to the obelisk.

最新の20口コミ

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