巴厘巴板诺富特酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 422 评论

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JL Brigjen Ery Suparjan No 2, 76112 巴厘巴板, 印度尼西亚

描述

酒店其他优惠

  • 各种水疗和休闲设施

  • 10 间设施齐全的会议室

  • 配备空调的宽敞客房

  • 距 Pertamina 高尔夫球场 9 分钟车程

  • 距瑟宾甘 (Sepinggan) 机场 16 分钟车程

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酒店位置

巴厘巴板诺富特酒店

JL Brigjen Ery Suparjan No 2
76112 巴厘巴板
印度尼西亚

GPS:-1.275971, 116.834801

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

THE SQUARE

The Square presents the new Novotel concept dining experience. Offers Asian, Western and authentic Indonesian cuisine. Mouth watering buffets are available daily for breakfast, lunch and dinner.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  422 评论

TripAdvisor 评级  4.0/5  678 评论

卓越奖 2024

Great hotel, just need international plug adaptors

Tripadvisor 评级 5.0/5

AFAK25 商务住宿 - 经 TripAdvisor 认证的评论

I gave the hotel 5 stars because of the additonal benefits they provide as a Platinum ALL member. The suite room was relatively huge. The fruit platter and cookies were simple but thoughtful. The complimentary breakfast was marvellous. I enjoyed the local dishes like kaldu ayam, tong seng and lontong. I also had avocado juice as the welcome drink. However I was disappointed that the room only has the local version of power points. I would expect 5 star hotels to have international power point adaptors installed in the rooms, at least one at the working desk. I went down to the reception to borrow an adaptor but the receptionist said they ran out of adaptors which means I wasn't the only local guest with no local charger or adaptor. I implore the hotel management to look into this matter seriously.

Dear Afak, Thank you for the perfect score, and thank you for taking the time to tell us about your experience at the Novotel Balikpapan. We do apologize for the inconvenience it might caused during your recent stay with us. At Novotel, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. We appreciate your sharing your concerns, and we hope that you will give us the opportunity to better serve you in the future. Sincerely, Sigit Budiarso General Manager

Not suitable to be Accor Chain

Tripadvisor 评级 2.0/5

juncheoll 商务住宿 - 经 TripAdvisor 认证的评论

It was worst stay in my Accor-member history. 1. Room is dirty - Old hotel, proper renovation is needed but most are not in rightful condition. It seems few of their rooms are not used for long time. I stayed through 2 continuous booking, when I assigned to my room on 2nd booking it has drainage issue. I immediately request for room change. Drainage has no issue but I found few ants on the bed table and toilet bowl flushing was very weak. 2. Service - On my check-in, they mentioned to check my welcome drink through ALL app. But I realized there is no banner for my welcome drink redemption. I asked back it is not shown so issue physical voucher. But they made me to wait for 20mins keep looking for managers asking A-Z.... In the end they issue the physical voucher and talking to each other there was internal notice to issue physical voucher which is totally opposite they mentioned in front of me. (But I understand Bahasa...) They didn't even offer me upgrade as Platinum benefit, but which I understand if there is no available room. But.... the hotel is not so crowded whole day, still quite suspicious whether they really have the room type. The Bar receptionist (one guy and one lady bartender) were not polite at all when they receive order for my welcome voucher. I strongly recomment Accor marketing team to review this hotel's management and rather take out Accor name from this hotel. Not proper to hold Accor's name.

Dear Juncheoll, Thank you for taking the time to tell us about your experience at the Novotel Balikpapan. We do apologize for the inconvenience it might caused during your recent stay with us, for the time being management is investigating the case to find out what was really happen and take further actions. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and we hope that you will give us the opportunity to better serve you in the future. Sincerely, Sigit Budiarso General Manager

Novo x Family

Tripadvisor 评级 5.0/5

Ultravanila 经 TripAdvisor 认证的评论

For me and my fam, Novotel Balikpapan still shown their best hospitality in Balikpapan. We prefer to stay here than other hotel. Novo has spacious bedroom and various breakfast choice, also an awesome pool. Glad to be back to Novotel Balikpapan to spend the weekend with our loved ones.

Dear Ultravanila, Thank you for the Good Score, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigit BUDIARSO General Manager

Nice hotel for business people

Tripadvisor 评级 4.0/5

Danny S 经 TripAdvisor 认证的评论

The hotel is relatively old, but I like the lobby and the room which are spacious. The location is also serene, which makes a good hotel to rest for the evening. It's a good hotel for business people since there are plenty of area in the lobby to carry on business discussion.

Best hotel I've found for Western travellers in Balikpapan

Tripadvisor 评级 4.0/5

303graemet Solo travel - 经 TripAdvisor 认证的评论

Was pleasantly impressed with this hotel, definately not a 5 star and just scrapes a four star but overall i was happy. The hotel staff are all very friendly, and the food i ordered to the room was always very nice. The room was clean and housekeeping always keen to help or assist. The beds are comfortable and large. The only downsides that i encountered and hence losing a star in my opinion was down to the lack of proper hot water in the room, and the swimming pool was not cleaned in the week i was there, looked rather dirty so i gave it a miss. The hotel is also not situated in the nicest area of town, so i didnt venture out much.

Dear 303graemet, We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments about how pleasant your stay was with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigit BUDIARSO General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 73 评论 9.1/10 位置
  • 304 评论 7.5/10 房间
  • 273 评论 8.8/10 服务
  • 6 评论 0.8/10 上网
  • 144 评论 9.1/10 食物
  • 137 评论 7.2/10 清洁度
  • 109 评论 8.7/10 早餐

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。