Novotel Баликпапан 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 272

Гарантия
лучшей цены
Novotel Баликпапан - Image 1
Novotel Баликпапан - Image 2
Novotel Баликпапан - Image 3
Novotel Баликпапан - Image 4
JL Brigjen Ery Suparjan No 2, 76112 БАЛИКПАПАН, Индонезия

Описание

Особенности отеля

  • Широкий выбор спа-процедур и видов проведения досуга

  • Десять великолепно оборудованных конференц-залов

  • Просторные номера с кондиционерами

  • Поле для гольфа Pertamina расположено в 9 минутах поездки на автомобиле

  • Аэропорт Сепингган находится в 16 минутах поездки на автомобиле

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Расположение отеля

Novotel Баликпапан

JL Brigjen Ery Suparjan No 2
76112 БАЛИКПАПАН
Индонезия

GPS:-1.275971, 116.834801

Телефон

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

THE SQUARE

The Square presents the new Novotel concept dining experience. Offers Asian, Western and authentic Indonesian cuisine. Mouth watering buffets are available daily for breakfast, lunch and dinner.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 272

Рейтинг TripAdvisor  3.8/5  Отзывов: 683

Сертификат качества 2025

peaceful and relaxing palace

Примечание: Tripadvisor 5.0/5

KUMAKAVI Реальные отзывы TripAdvisor

The room is very clean and upgraded. The breakfast is excellent and has a lot of varieties. The staff are very friendly and helpful. I enjoy the room with a sea and swimming pool view. Overall peaceful and relaxing palace. Thank you for the management. Thanks to Dewi, Iwan, Kadek, and Rudy for humble and great customer service.

Thank you for the Perfect Score, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigit BUDIARSO General Manager

Hotel Under Maintenance (The Do and The Dont),The hotel maintenance is challenging on hotel operations consider the best

Примечание: Tripadvisor 4.0/5

Darmasakti M Реальные отзывы TripAdvisor

The hotel location is very strategic and close to several entertainment facilities and locations, the quality of the food is quite good, however housekeeping needs to be improved, especially with regard to toiletries such as toothbrushes and towels. Another thing that requires attention is when there is maintenance that uses volatile materials and hazardous materials such as thinner so that the exhaust system is isolated at the location where repairs are being carried out

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Balikpapan. We do apologize for the inconvenience it might caused during your recent stay with us, on which for the time being management is investigating the case to find out what was really happen and take further actions. We appreciate your sharing your concerns, and we hope that you will give us the opportunity to better serve you in the future. Sincerely, Sigit Budiarso General Manager

Great hotel, just need international plug adaptors

Примечание: Tripadvisor 5.0/5

AFAK25 Деловые путешественники - Реальные отзывы TripAdvisor

I gave the hotel 5 stars because of the additonal benefits they provide as a Platinum ALL member. The suite room was relatively huge. The fruit platter and cookies were simple but thoughtful. The complimentary breakfast was marvellous. I enjoyed the local dishes like kaldu ayam, tong seng and lontong. I also had avocado juice as the welcome drink. However I was disappointed that the room only has the local version of power points. I would expect 5 star hotels to have international power point adaptors installed in the rooms, at least one at the working desk. I went down to the reception to borrow an adaptor but the receptionist said they ran out of adaptors which means I wasn't the only local guest with no local charger or adaptor. I implore the hotel management to look into this matter seriously.

Dear Afak, Thank you for the perfect score, and thank you for taking the time to tell us about your experience at the Novotel Balikpapan. We do apologize for the inconvenience it might caused during your recent stay with us. At Novotel, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. We appreciate your sharing your concerns, and we hope that you will give us the opportunity to better serve you in the future. Sincerely, Sigit Budiarso General Manager

Not suitable to be Accor Chain

Примечание: Tripadvisor 2.0/5

juncheoll Деловые путешественники - Реальные отзывы TripAdvisor

It was worst stay in my Accor-member history. 1. Room is dirty - Old hotel, proper renovation is needed but most are not in rightful condition. It seems few of their rooms are not used for long time. I stayed through 2 continuous booking, when I assigned to my room on 2nd booking it has drainage issue. I immediately request for room change. Drainage has no issue but I found few ants on the bed table and toilet bowl flushing was very weak. 2. Service - On my check-in, they mentioned to check my welcome drink through ALL app. But I realized there is no banner for my welcome drink redemption. I asked back it is not shown so issue physical voucher. But they made me to wait for 20mins keep looking for managers asking A-Z.... In the end they issue the physical voucher and talking to each other there was internal notice to issue physical voucher which is totally opposite they mentioned in front of me. (But I understand Bahasa...) They didn't even offer me upgrade as Platinum benefit, but which I understand if there is no available room. But.... the hotel is not so crowded whole day, still quite suspicious whether they really have the room type. The Bar receptionist (one guy and one lady bartender) were not polite at all when they receive order for my welcome voucher. I strongly recomment Accor marketing team to review this hotel's management and rather take out Accor name from this hotel. Not proper to hold Accor's name.

Dear Juncheoll, Thank you for taking the time to tell us about your experience at the Novotel Balikpapan. We do apologize for the inconvenience it might caused during your recent stay with us, for the time being management is investigating the case to find out what was really happen and take further actions. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and we hope that you will give us the opportunity to better serve you in the future. Sincerely, Sigit Budiarso General Manager

Novo x Family

Примечание: Tripadvisor 5.0/5

Ultravanila Реальные отзывы TripAdvisor

For me and my fam, Novotel Balikpapan still shown their best hospitality in Balikpapan. We prefer to stay here than other hotel. Novo has spacious bedroom and various breakfast choice, also an awesome pool. Glad to be back to Novotel Balikpapan to spend the weekend with our loved ones.

Dear Ultravanila, Thank you for the Good Score, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigit BUDIARSO General Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 71 Отзывов 8.9/10 Расположение
  • 258 Отзывов 7.5/10 Номер
  • 227 Отзывов 8.7/10 Сервис
  • 6 Отзывов 6.4/10 Интернет
  • 130 Отзывов 9.1/10 Еда
  • 127 Отзывов 7.8/10 Чистота
  • 98 Отзывов 8.8/10 Завтрак
  • 19 Отзывов 5.9/10 Соотношение цены и качества

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