ノボテルバリクパパン 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 405 件のレビュー

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JL Brigjen Ery Suparjan No 2, 76112 バリクパパン, インドネシア

説明

ホテルのその他の情報

  • 多彩なスパとレジャー施設

  • 設備の充実したミーティングルーム10室

  • エアコン完備の広々とした客室

  • プルタミナゴルフコースから車で9分

  • セピンガン空港から車で16分

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ホテル所在地

ノボテルバリクパパン

JL Brigjen Ery Suparjan No 2
76112 バリクパパン
インドネシア

GPS:-1.275971, 116.834801

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

スクエア

ノボテルが提供する新しいスタイルのコンセプトレストランです。 アジア料理、西洋料理、本格的なインドネシア料理をお召し上がりいただけます。 食欲をそそるビュッフェ式の朝食、ランチ、ディナーを毎日ご利用いただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  405 件のレビュー

トリップアドバイザーの評価  4.0/5  678 件のレビュー

2024エクセレンス認証

Great hotel, just need international plug adaptors

トリップアドバイザーの評価 5.0/5

AFAK25 ビジネス - トリップアドバイザー認証口コミ

I gave the hotel 5 stars because of the additonal benefits they provide as a Platinum ALL member. The suite room was relatively huge. The fruit platter and cookies were simple but thoughtful. The complimentary breakfast was marvellous. I enjoyed the local dishes like kaldu ayam, tong seng and lontong. I also had avocado juice as the welcome drink. However I was disappointed that the room only has the local version of power points. I would expect 5 star hotels to have international power point adaptors installed in the rooms, at least one at the working desk. I went down to the reception to borrow an adaptor but the receptionist said they ran out of adaptors which means I wasn't the only local guest with no local charger or adaptor. I implore the hotel management to look into this matter seriously.

Dear Afak, Thank you for the perfect score, and thank you for taking the time to tell us about your experience at the Novotel Balikpapan. We do apologize for the inconvenience it might caused during your recent stay with us. At Novotel, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. We appreciate your sharing your concerns, and we hope that you will give us the opportunity to better serve you in the future. Sincerely, Sigit Budiarso General Manager

Not suitable to be Accor Chain

トリップアドバイザーの評価 2.0/5

juncheoll ビジネス - トリップアドバイザー認証口コミ

It was worst stay in my Accor-member history. 1. Room is dirty - Old hotel, proper renovation is needed but most are not in rightful condition. It seems few of their rooms are not used for long time. I stayed through 2 continuous booking, when I assigned to my room on 2nd booking it has drainage issue. I immediately request for room change. Drainage has no issue but I found few ants on the bed table and toilet bowl flushing was very weak. 2. Service - On my check-in, they mentioned to check my welcome drink through ALL app. But I realized there is no banner for my welcome drink redemption. I asked back it is not shown so issue physical voucher. But they made me to wait for 20mins keep looking for managers asking A-Z.... In the end they issue the physical voucher and talking to each other there was internal notice to issue physical voucher which is totally opposite they mentioned in front of me. (But I understand Bahasa...) They didn't even offer me upgrade as Platinum benefit, but which I understand if there is no available room. But.... the hotel is not so crowded whole day, still quite suspicious whether they really have the room type. The Bar receptionist (one guy and one lady bartender) were not polite at all when they receive order for my welcome voucher. I strongly recomment Accor marketing team to review this hotel's management and rather take out Accor name from this hotel. Not proper to hold Accor's name.

Dear Juncheoll, Thank you for taking the time to tell us about your experience at the Novotel Balikpapan. We do apologize for the inconvenience it might caused during your recent stay with us, for the time being management is investigating the case to find out what was really happen and take further actions. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and we hope that you will give us the opportunity to better serve you in the future. Sincerely, Sigit Budiarso General Manager

Novo x Family

トリップアドバイザーの評価 5.0/5

Ultravanila トリップアドバイザー認証口コミ

For me and my fam, Novotel Balikpapan still shown their best hospitality in Balikpapan. We prefer to stay here than other hotel. Novo has spacious bedroom and various breakfast choice, also an awesome pool. Glad to be back to Novotel Balikpapan to spend the weekend with our loved ones.

Dear Ultravanila, Thank you for the Good Score, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigit BUDIARSO General Manager

Nice hotel for business people

トリップアドバイザーの評価 4.0/5

Danny S トリップアドバイザー認証口コミ

The hotel is relatively old, but I like the lobby and the room which are spacious. The location is also serene, which makes a good hotel to rest for the evening. It's a good hotel for business people since there are plenty of area in the lobby to carry on business discussion.

Best hotel I've found for Western travellers in Balikpapan

トリップアドバイザーの評価 4.0/5

303graemet Solo travel - トリップアドバイザー認証口コミ

Was pleasantly impressed with this hotel, definately not a 5 star and just scrapes a four star but overall i was happy. The hotel staff are all very friendly, and the food i ordered to the room was always very nice. The room was clean and housekeeping always keen to help or assist. The beds are comfortable and large. The only downsides that i encountered and hence losing a star in my opinion was down to the lack of proper hot water in the room, and the swimming pool was not cleaned in the week i was there, looked rather dirty so i gave it a miss. The hotel is also not situated in the nicest area of town, so i didnt venture out much.

Dear 303graemet, We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments about how pleasant your stay was with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigit BUDIARSO General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 73 件のレビュー 9.1/10 ロケーション
  • 304 件のレビュー 7.5/10 客室
  • 273 件のレビュー 8.8/10 サービス
  • 6 件のレビュー 0.8/10 インターネット
  • 144 件のレビュー 9.1/10 料理
  • 137 件のレビュー 7.2/10 清潔さ
  • 109 件のレビュー 8.7/10 朝食

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周辺の他の施設

バリクパパンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。