瓜鲁雅捷魁提玛索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 4,006 评论

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Av Marjori da Silva Prado 1100, Praia de Pernambuco, 11444000 瓜鲁雅, 巴西

描述

酒店其他优惠

  • 周六在餐厅享用 feijoada，可以欣赏 Mar Casado 岛景色

  • 酒吧区在现代精致的环境中举办欢乐时光活动

  • 停车场拥有 500 个停车位和代客泊车服务

  • 酒店位于瓜鲁雅，设有泳池吧区，可欣赏伯南布哥海滩景色

  • 6000 平方米的大型室内和室外会议中心

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酒店位置

瓜鲁雅捷魁提玛索菲特酒店

Av Marjori da Silva Prado 1100, Praia de Pernambuco
11444000 瓜鲁雅
巴西

GPS:-23.96895, -46.18655

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  4,006 评论

TripAdvisor 评级  4.4/5  3,432 评论

卓越奖 2024

Visiting Hotel Jequitimar in Guaruja Brazil. Everything has been lovely. Great weather, great service, and lovely smiles

Tripadvisor 评级 5.0/5

Layal S 经 TripAdvisor 认证的评论

I visitted Brazil for only a week but i must say the service here has been amazing despite the language barrier. Everyone has been delightful and very helpful, especially Ronaldy and Caic. Would highly recommend this hotel for it's hospitality. It's paradise!

Dear Guest, Good morning! We truly appreciate your comments regarding your stay at Hotel Jequitimar Guarujá. It is always a pleasure to receive positive feedback. Please be assured that your comments will be shared with our entire team, especially with the staff members mentioned, as an encouragement to continue improving our services. Your feedback is very important to us. Thank you once again for sharing your experience, and we hope your next visit will be just as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá

Peaceful and perfect stay

Tripadvisor 评级 5.0/5

Luca P 经 TripAdvisor 认证的评论

Everything was wonderful, the reception and all the staff who were so friendly, the hotel and its infrastructures,, the direct access to the beach, the spacious and confortable room and the beautiful view on the ocean. And on the top, an excellent food. A paradise so close to São Paulo...

Dear Guest, We very much appreciate your evaluation regarding your stay in Hotel Jequitimar Guarujá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant. Kind Regards, Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá

Brazilian hospitality! An amazing stay ❤️

Tripadvisor 评级 5.0/5

Amit P 经 TripAdvisor 认证的评论

I travelled to Brazil for the first time and while we stayed at a few Accor properties during our holiday across Brazil, we picked this property to treat my in-laws. Upon arrival - the checkin was smooth, we met Mariyani, we could tell the reception was packed but she was like an iceberg and kept her cool and spontaneously checked us in. Rooms are very spacious and well maintained. Housekeeping did an absolute great job everyday. The restaurants were well serviced and selection of food was great. They had games all day in the pool and the lobby bar, Bingo being the most popular! I liked the white color scheme of the entire property. Myself and my significant other had one of the best massages in the spa - sadly I don’t recall the names - but both ladies were amazing. The beach is very well maintained and you could see security personal all around the property, a sense of safety. While everyone we met were great and did a good job, but there were some employees or as we call heartists that stood out or rather were absolute stars - first was Pedro in the guest relations - he helped me in arranging flowers for my girlfriend and some amenity, Pedro made the entire process very simplified and easy and always had a very positive attitude with a smile. We then had a little hick-up but the Front Office Manager Ms. Ingrid jumped in and made sure that it was taken care of , she was professional and very courteous. We dined in the French fine dining and Mercio the manager along with Willian could not do enough - they were simple amazing. Great dining experience. Now is the time to mention 2 star employees - who literally took our heart away with their passion for service, hospitality and most importantly their genuine passion and SMILE ! It was Marcelo in the dining restaurant that we met during dinners, a truly exceptional service professional and the sweet JAMILI at the pool bar, being in hospitality we know how hard it is serving under the sun. But here was JAMILI running around the pool, the beach all day and everytime we encountered her for placing an order- she came by with the most genuine smile. JAMILI deserves the most recognition for her hard work and simplicity! If you are looking to spend some quality family or couples time - this is the place to be. While Rio & São Paulo are great, but this hotel is much more poised and away from the hustle and bustle of the city. Thank you to the management for delivering such a great top shelf service ! We will surely return. As the Brazilians say - “karaka” experience was wow !

Dear Mr. Hamit, Good afternoon! We greatly appreciate your feedback regarding your stay at Hotel Jequitimar Guarujá. It is always a pleasure to receive positive impressions. Please be assured that your comments will be shared with the teams in general, especially with the employees mentioned, to serve as encouragement for the continuous improvement of our services. Your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be just as enjoyable as the previous one. Sincerely, Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá

很不错

客户意见评级 5.0/5

Leticia 家庭住宿 - 所有已确认评论

位置很好、服务非常好、床品太软睡的不舒服、其他部分吃的玩的体验感超级棒

Dear Lei L., We very much appreciate your comments regarding your stay at the Hotel Jequitimar Guarujá Resort & SPA by Accor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá

酒店环境不错。环境也很舒适。

客户意见评级 4.0/5

Lili D. 家庭住宿 - 所有已确认评论

酒店环境很好。位置不错一出去就有海滩。还有儿童玩具房，客人饮用的水也没有。问工作人员叫我们自己去厨房拿。打开冰箱都已经发霉发臭。餐饮各方面都比较满意。到时候打电话给客服人员要求送水跟饮料过来。打了两次才给我送。而且态度不是很好，发信息到酒店WhatsApp 咨询事情也不回复。服务态度一般。有待改进。

Dear Lili D., Thank you for taking the time to tell us about your experience at the Hotel Jequitimar Guarujá Resort & SPA by Accor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marcia Miranda Hotel Manager Hotel Jequitimar Guarujá

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其他网络用户评价我们的酒店

  • 312 评论 8.9/10 位置
  • 874 评论 7.2/10 房间
  • 1,644 评论 8/10 服务
  • 14 评论 3.7/10 上网
  • 1,038 评论 7.1/10 食物
  • 356 评论 6.4/10 清洁度
  • 324 评论 5.9/10 舒适度
  • 260 评论 7.2/10 氛围

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