Pullman Kuching 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 3 080

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Описание

Особенности отеля

  • Every room comes with either Kuching City or Sarawak River view

  • 3 Restaurant and Bars with 1 cigar lounge

  • Free WiFi in rooms and Public area

  • Covered Parking with 24/7 security

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Расположение отеля

Pullman Kuching

Interhill Place, No. 1A, Jalan Mathies
93100 KUCHING, Sarawak
Malaysia

GPS:1.555939, 110.351122

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.2/5  Отзывов: 3 080

Рейтинг TripAdvisor  4.0/5  Отзывов: 2 663

Сертификат качества 2024

Great place to conduct conferences!

Примечание: Tripadvisor 5.0/5

Dreamer49832208133 Реальные отзывы TripAdvisor

I was part of the committee organising a scientific conference in July 2024. Our experience with Pullman Kuching was nothing short of outstanding. From the warm hospitality to the exquisite culinary offerings, every aspect of our stay and event organization was meticulously handled. The team went above and beyond, ensuring that all our conference needs were met with efficiency and a personal touch. The venue provided the perfect blend of modern elegance and comfort, creating an ideal setting for productive sessions and networking. Special thanks to the Pullman Kuching staff for their professionalism and dedication, which made our event an incredible success!

Disappointing!!!

Примечание: Tripadvisor 2.0/5

natalie b Реальные отзывы TripAdvisor

Was soo looking forward to visiting Kuching and having some down time after a week in the jungle looking at monkeys. Arrived at the hotel to find it under renovation and no swimming pool! Not a great start. The hotel is definitely showing its age and it’s overdue for some renovations. Stayed in an executive suite which was spacious but quite dusty in places and my room didn’t feel clean. The staff are lovely and really encouraging to return when all the renovations are finished… don’t think I would come back!

Dear Natban70, Warmest greetings from Pullman Kuching! Thank you for sharing your feedback regarding your recent stay at Pullman Kuching. We are truly sorry to hear that your visit did not meet your expectations, especially after your adventurous week in the jungle. We regret that the ongoing renovations and the temporary closure of our swimming pool impacted your experience. We understand how important these facilities are for relaxation, and we apologize for any inconvenience caused. These updates are aimed at enhancing our guest experience, and we are committed to completing them as swiftly as possible. We also appreciate your feedback on the condition of your Executive Suite. We are addressing the concerns about cleanliness and dust to ensure our rooms meet the high standards we strive for. While we are pleased to hear that you found our staff to be lovely, we understand that this alone does not compensate for the issues you faced. Your comments about the need for renovations are noted, and we are actively working on improvements to address the concerns raised. We hope you might reconsider visiting us again in the future once the renovations are complete, and we would welcome the opportunity to provide you with a much improved experience. Thank you again for your feedback and understanding. Yours sincerely, Pullman Kuching

Good not great

Примечание: Tripadvisor 3.0/5

Colin M Реальные отзывы TripAdvisor

and pool closed (no info that i saw on website- we had booked partly for gym/pool). Tried to charge us nearly 25% more than what we booked for; had to show original email to get the price i booked, though to be fair they then sorted it and were good about it. Rooms (we had two) not very clean (eg hair in the bathroom).

Dear colinmM9014OO Warmest greetings from Pullman Kuching! Thank you for sharing your feedback. We apologize for the inconvenience you experienced during your stay. We understand how frustrating it can be when amenities you were looking forward to using are unavailable. We also apologize for the issues you encountered with the room cleanliness and the initial billing discrepancy. It is concerning to hear about the lack of cleanliness and we will address this with our housekeeping team to prevent future occurrences. We are glad to hear that the billing issue was eventually resolved, but we will work to ensure such issues are handled more smoothly in the future. Thank you for bringing these matters to our attention. We hope to have the opportunity to provide you with a better experience on your next visit. Yours sincerely, Pullman Kuching

average stay

Примечание: Tripadvisor 4.0/5

fongwei83 Реальные отзывы TripAdvisor

Thank you for the complimentary upgrade to Deluxe Twin from Superior King. However, the sofa is not in good condition and sinked no longer in good condition. Toilet is clean and come with spacious bathroom & Bathtub. Breakfast is so-so which variety is a bit lacking. Parking at the Hills Shopping Basement parking is chargeable RM5 per entry for hotel guest is a bit ridiculous and expensive.

Dear fongwei83, Warmest greetings from Pullman Kuching! Thank you for taking the time to share your feedback with us. We are glad to hear that you appreciated the complimentary upgrade to our Deluxe Twin room and found the bathroom to be spacious and clean. However, we sincerely apologize for the issues you encountered with the sofa. Right now we do acknowledge our hotel is aging and some equipment and room amenities are not in their best condition. Our team has been working hard to improve this condition in order to provide a much comfortable stay for our guests. On a side note, the hotel is undergoing upgrading works to provide our valued guests a better and improved experience. We appreciate your sharing of your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Pullman Kuching

Pullman Hotel Kuching: A Classic Stay with Room for Modern Upgrades

Примечание: Tripadvisor 5.0/5

Irwan T Реальные отзывы TripAdvisor

The Pullman Hotel Kuching offers a sophisticated and memorable stay in the heart of Kuching, with its modern design and spacious rooms creating a welcoming atmosphere. Guests enjoy stunning views of the city or river, and the hotel's amenities—such as the well-equipped fitness center, luxurious pool, and diverse dining options—contribute to a comfortable and enjoyable visit. The friendly and attentive staff add a personal touch to the high level of service. However, to remain competitive with newer hotels like the Sheraton, the Pullman could benefit from updating its interior décor and furnishings. A refreshed design could enhance its appeal and ensure it continues to attract both business and leisure travelers seeking contemporary comforts. Overall, while Pullman Hotel Kuching is an excellent choice, an upgrade would further elevate the guest experience.

Dear irwant2014, Warmest greetings from Pullman Kuching! Thank you for your thoughtful review and for choosing Pullman Hotel Kuching for your stay. We are delighted to hear that you enjoyed our modern design, spacious rooms, and the stunning views of the city and river. It is wonderful to know that our amenities and attentive staff contributed to your enjoyable experience. We truly appreciate your constructive feedback regarding the interior décor and furnishings. Keeping our guests' comfort in mind, we are always looking for ways to improve, and your suggestion about refreshing our design is certainly noted. As we strive to remain a top choice for both business and leisure travelers, your insights are invaluable to us. We hope to welcome you back in the future and provide you with an even more enhanced experience. Warm regards, Pullman Kuching

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Другие интернет-пользователи оценили наш отель

  • 1 293 Отзывов 8.8/10 Расположение
  • 2 459 Отзывов 7.3/10 Номер
  • 1 869 Отзывов 7.8/10 Сервис
  • 126 Отзывов 3.5/10 Интернет
  • 1 034 Отзывов 5.8/10 Чистота
  • 595 Отзывов 6.8/10 Завтрак
  • 10 Отзывов 10/10 Пляж

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