宜必思克特雷特中心酒店 3.5 星

客户意见评级 (ALL 评级) 4.3/5 663 评论

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Doorniksestraat 26 30, 8500 克特雷特, 比利时

描述

酒店其他优惠

  • 坐落于历史悠久的克特雷特中心地带

  • 靠近火车站

  • 距克特雷特会展中心大厅 2 分钟车程

  • 所有酒店客房均提供免费无线网络

  • 冷热自助早餐

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酒店位置

宜必思克特雷特中心酒店

Doorniksestraat 26 30
8500 克特雷特
比利时

GPS:50.825832, 3.267315

电话
传真 +32 56 22 62 80

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 穿梭巴士
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
酒店附近
  • 停车

BAR OPEN 24/7

菜单上的休闲服务。精美小食、惬意小酌...它是您工作之余休闲放松的好去处。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  663 评论

TripAdvisor 评级  4.0/5  498 评论

OK

Tripadvisor 评级 3.0/5

robbertl124 经 TripAdvisor 认证的评论

We had a pretty short stay. Late arrival and we had to leave early. Everythinh ok. Good bed, good shower, friendly staff, conveniently located, parking next to the hotel, centre Kortrijk easily accessible. Fair price. Breakfast available but we had to leave early so we can t judge that.

Dear Robbert, We thank you for sharing this feedback with us. We're delighted to hear that you found the bed comfortable and our staff friendly during your brief visit. It's also great to know our location was convenient for your needs, with easy access to the center of Kortrijk and the parking facilities nearby. We're glad to hear that you felt the price was fair for the services provided. We regret that you couldn't experience our breakfast due to your early departure, but should you stay with us again, we would love for you to enjoy what many guests consider an extensive and satisfying breakfast option. The entire team hopes to have the pleasure of welcoming you back again. Best wishes, Thierry Georis, General Manager

Won't be booking again

Tripadvisor 评级 2.0/5

JustinSteed71 经 TripAdvisor 认证的评论

We were looking to stay somewhere in Kortrijk for a couple of days while our son was taking part in an event nearby. This hotel seemed to fit the bill. First the good parts: the location is great, the town of Kortrijk is very pleasant and the reception was welcoming and recently renovated. But the room wasn't up to standard. It was very tired, the bathroom was smelly and the lights took forever to come on. There was also quite a lot of noise from within the hotel. I won't be staying here again, and it has put me off booking an Ibis again any time soon.

Dear Justin, Thank you for taking the time to review your stay. We're delighted to know you appreciated our central location and found our reception welcoming. We regret, however, to hear that certain aspects of your room did not meet your expectations. We strive to maintain high standards and constantly undertake updates and repairs to enhance our guest experience. We appreciate your feedback and will investigate your concerns promptly. Additionally, our 24/7 reception team is always on hand to address any noise concerns and ensure a restful stay for all our guests. We hope that you will allow us the opportunity to welcome you back in future. Best regards, GeorIs Thierry, Hotel Manager

It was okay.

Tripadvisor 评级 3.0/5

Amy C Friends getaway - 经 TripAdvisor 认证的评论

We stayed at the hotel as part of a group travelling into Lille for the Rugby World Cup. The location was great, central to the town, the train station and cafe culture in abundance! The reception, bar and lounge area in the hotel were nice and welcoming, but the corridors to the rooms need a bit of TLC, they feel like you’re in an office building. Our room was large and the decor was okay … basic … but okay. The bathroom in particular could have used a little maintenance. The towels had seen better days and were literally threadbare and tattered at the edges. Room was clean however, and the bed was comfortable. We had a room looking out on to the square, great view! However, we noticed some ear plugs on the desk … we needed them. There are some bars a few doors up and they were open to the early hours with lots and lots of noise, low bass music, shouting, screaming etc including motorbikes, loud cars revving and traffic noise. The windows seemed like they did nothing to filter any of the sound. So, if this is a make or break for you, make sure you don’t have a room in that part of the hotel. Breakfast was lovely and plentiful with lots of fresh cold and hot food, cereals, pastries etc. Overall it was fine, rough round the edges for sure, but served it’s purpose.

Dear Amy, We really appreciate your feedback. We are glad to hear that you appreciated our central location, making it convenient for you to explore the town and enjoy the nearby cafe culture. It's also great to know that you found our reception, bar, and lounge areas welcoming, and that you enjoyed our comfortable beds and the variety of our breakfast offerings. We apologize for any inconvenience caused by the noise from the nearby bars and the condition of the towels in your room. We are continuously working on improving our facilities and services, and your feedback is valuable in helping us identify areas for improvement. For future stays, please feel free to request a room facing the quieter courtyard area to ensure a more peaceful experience. I hope your rugby team played a nice game ! We hope to welcome you back in the future. Best wishes, Thierry Georis, General Manager

Good value and well situated hotel

Tripadvisor 评级 4.0/5

ybsae 经 TripAdvisor 认证的评论

Well situated close to the Grote Markt, railway station and adjacent car park. Our rooms were ready early, allowing a fairly full day of opportunity at the beginning of our 3 night stay. Room provided all we needed, perhaps except for a little more 'hanging space' and was quiet with comfortable beds. Bathroom was well appointed. Reception staff were exceptionally efficient, helpful and friendly, and importantly were happy to receive an important letter and pass it on to me. The bar was part of reception area and a nice place with a pleasant atmosphere to enjoy a last drink on an evening. I was disappointed that the hotel chain have gone with the trend of not including breakfast as a matter of course, and the cost of breakfast would be a considerable increase when travelling on a budget. We took the coffee and croissant deal instead, but unfortunately 2nd morning they were 'out of croissants' so we used an excellent local boulangerie subsequently. The car park next to the hotel was €12 per 24hrs, plus whatever overlap you had. Fantastic Monday market a few yards away.

Dear Guest, We appreciate receiving this positive review of your stay. We are delighted to hear that you found our location convenient, close to the Grote Markt and the railway station. It's great to know that our rooms provided all you needed and that you appreciated the quietness and comfortable beds. We are also pleased that our reception staff were efficient, helpful, and friendly, and that you enjoyed the atmosphere of our bar area. We apologize for the inconvenience you experienced with the croissants during your stay. We will make sure to address this issue to prevent it from happening in the future. Regarding the parking, we understand that the cost may be a concern for some guests, and we appreciate your understanding of our partnership with the public underground parking nearby. We are glad that you were able to take advantage of our coffee and croissant deal as an alternative to the full breakfast. We all hope that we'll be able to welcome you back. Best wishes, Debbie de Clerck, Hotel Manager

Disappointing experience

Tripadvisor 评级 2.0/5

islapage Couples - 经 TripAdvisor 认证的评论

My partner and I travelled to Ibis Kortrijk on the way back from the alps for a few night. When we arrived, the reception were polite and informative which we appreciated greatly. We were given a room card on the third floor, the corridors were dark and outdated making it an unpleasant feeling. Our room was no better, photos online of the rooms are very misleading and after we paid over £200 for 2 nights, we were not happy with the room considering we were shown different photos of our room when booking. We went back to reception and asked to upgrade our room, in the end we ended up spending £220 for 2 nights which is obscured for an ibis hotel. We also paid an additional €20 for late departure (17;00 instead of 12;00) as we had a late euro tunnel to catch. The following morning, the breakfast was okay. The yoghurt was all curdled, there were flys on the food and fresh food wasn’t brought out regularly. Once the fruit in the clear container was done, they didn’t bring more out?? The bread and meat however was lovely. But this area needs improvement. The room key cards also disactivated themselves so frequently. We would go out to explore, come back and doesn’t work on the room, so we made numerous trips to and from reception getting this sorted. Parking was near the hotel, but at an underground car park. No street parking nearby. For 2 nights in the hotel, parking cost us €55. €55 for parking, €240 for the hotel including late departure in means almost €300 for 2 nights at an ibis!!!!! The bed was comfy, but the towels in the bathroom were big enough to cover 1 leg, let alone a whole body. The bathrooms were also not particularly clean which again is such a shame, these are such small things to get right! Finally when we came to departure, it came to 12;00 and we had people knocking on the door waking us up as we were trying to get final bits of sleep before a long journey to say we need to leave and we had explained we weren’t checking out until 5. We then go back to bed and at 12;30 reception called saying we’re 30 mins late from checkout???? We had paid the additional €20 for late checkout and this should’ve been communicated and added to the system as we were woken up twice from this which again isn’t on. Overall a pretty disappointing stay. Save your money and go elsewhere!!

Dear Guest, Thank you for taking the time to share a review. We are glad to hear that our reception staff was polite and informative upon your arrival. Our location in the heart of Kortrijk is indeed one of our best assets, and we are happy that you found our bed comfortable. We apologize for any inconvenience you experienced during your stay. We understand your concerns about the room. We offer different room types, including Premium rooms with extra amenities and space, which might better suit your needs. Regarding breakfast, we strive to provide a wide variety of fresh and quality products, and we will address your concerns with our team to ensure improvements. We are sorry for the confusion regarding the late check-out, and we will make sure to improve our internal communication to avoid such issues in the future. As for the parking, we do not have private parking, but we offer the possibility to use the public underground parking nearby at the city's rates. This information is clearly indicated on booking sites. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,

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其他网络用户评价我们的酒店

  • 519 评论 9.2/10 位置
  • 770 评论 5.3/10 房间
  • 555 评论 8.8/10 服务
  • 8 评论 5.9/10 上网
  • 414 评论 8.9/10 早餐
  • 290 评论 4.8/10 清洁度
  • 152 评论 4.4/10 氛围
  • 105 评论 4/10 设施

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