Sofitel Гуанчжоу Санрич 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 1 306

Sofitel Гуанчжоу Санрич - Image 1
Sofitel Гуанчжоу Санрич - Image 2
Sofitel Гуанчжоу Санрич - Image 3
Sofitel Гуанчжоу Санрич - Image 4
988 Guangzhou Da Dao Zhong, Tianhe District, 510620 GUANGZHOU, Китай

Описание

Особенности отеля

  • 5 минут езды от Восточного вокзала и 40 минут от аэропорта.

  • Рядом с известными туристическими достопримечательностями

  • Эксклюзивные туалетные принадлежности Lavin

  • Великолепная кухня в 5 ресторанах и барах.

  • Сочетание французского искусства жить и местной утонченности Гуанчжоу.

Наши номера

Расположение отеля

Sofitel Гуанчжоу Санрич

988 Guangzhou Da Dao Zhong, Tianhe District
510620 GUANGZHOU
Китай

GPS:23.138408, 113.315649

Телефон
Факс +86 20 3883 3333

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 1 306

Рейтинг TripAdvisor  4.9/5  Отзывов: 7 600

Bad experience

Примечание: Tripadvisor 1.0/5

Meander499185 Реальные отзывы TripAdvisor

I had two stays recently,each was 3 rooms for 4 nights ,the first one I’d like to catch the opportunity to keep my platinum level on my ALL membership,but I regret as my son slept the first night on the room floor as the mentioned they don’t have extra bed ,then I go to Sofitel fonshan for 4 nights it was better ,then back to Sofitel Guangzhou for other 4nights the experience let me double confirm that I will not keep my loyalty to ALL group again,the staff were very cold especially the Russian lady in the front desk. Any way very bad experience for me I am using hotels worldwide for more than 100 nights per year as should focus on my diamond elite level in IHG group or even don’t follow loyalty programs

Dear Guest, thank you for sharing your recent experience with us. We sincerely apologize for the significant inconveniences you encountered during both stays, especially regarding the extra bed situation for your son and the service attitude you described. This falls far short of the standards we strive to uphold, particularly for our loyal ALL Platinum members, meanwhile, please allow to explain that ALL benefits of upgrade and Lounge access is only entitled to ALL Member and shared in the same accompany which hope you obtain your understanding and support. Your feedback is crucial, and we are actively addressing these issues internally. We deeply value your loyalty and regret that these experiences have impacted your trust in the ALL program. Sincerely, Guest Experience Team

Luxury and comfortable

Примечание: Tripadvisor 5.0/5

everleaf Реальные отзывы TripAdvisor

The hotel environment is really nice, and the service here is absolutely top-notch. The lobby bar has a great atmosphere, especially the Martini coffee which is delicious. The scenery around here is wonderful—I’ll definitely come back next time, haha!

Dear Valuable Guest, Bonjour! Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed our spacious rooms and the delicious breakfast. Your positive comments motivate us to keep up the good work and continue providing our guests with a comfortable and enjoyable stay. At the same time, we sincerely appreciate your honesty regarding areas where we can improve. We understand that while you had a pleasant experience overall, there is still room for us to enhance our facilities, service, environment, and hygiene standards to meet your expectations fully. Please rest assured that your comments have been shared with our team, and we are actively working on implementing improvements to ensure a more perfect experience for our guests in the future. Our goal is to provide a welcoming, clean, and well-equipped environment along with attentive service that makes every guest feel valued and cared for. Your constructive feedback is invaluable in helping us identify specific aspects that need attention, and we are committed to making the necessary adjustments. We truly appreciate your support and understanding. We hope to have the opportunity to welcome you back soon, so we can demonstrate our dedication to excellence and provide you with an even better stay. Thank you once again for your valuable review, and we look forward to serving you better next time. Warm regards, Guest Experience Team

Perfect for short buesniess trip!!

Примечание: Tripadvisor 4.0/5

ovidianac Реальные отзывы TripAdvisor

We allways feel here like home Very good position. Big entrance, valet, it has life in the lobby even is crowdy Rooms nice, bathroom excelent, breakfast good nit amazing but full I recomand it

Dear Valuable Guest, Bonjour! Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed our spacious rooms and the delicious breakfast. Your positive comments motivate us to keep up the good work and continue providing our guests with a comfortable and enjoyable stay. At the same time, we sincerely appreciate your honesty regarding areas where we can improve. We understand that while you had a pleasant experience overall, there is still room for us to enhance our facilities, service, environment, and hygiene standards to meet your expectations fully. Please rest assured that your comments have been shared with our team, and we are actively working on implementing improvements to ensure a more perfect experience for our guests in the future. Our goal is to provide a welcoming, clean, and well-equipped environment along with attentive service that makes every guest feel valued and cared for. Your constructive feedback is invaluable in helping us identify specific aspects that need attention, and we are committed to making the necessary adjustments. We truly appreciate your support and understanding. We hope to have the opportunity to welcome you back soon, so we can demonstrate our dedication to excellence and provide you with an even better stay. Thank you once again for your valuable review, and we look forward to serving you better next time. Warm regards, Guest Experience Team

Sofitel SPA

Примечание: Tripadvisor 5.0/5

Starry L Реальные отзывы TripAdvisor

From the moment I stepped in, the serene ambiance set the tone for relaxation. The room was tastefully decorated, with soft lighting and soothing music. Lily greeted me with a warm smile and made me feel at ease right away. Her massage technique was nothing short of magical. With firm yet gentle strokes, she kneaded away all the tension in my muscles. Every move was deliberate, targeting the areas that needed the most attention. It was as if she had a sixth sense for where my body ached. I've been to many spas, but Lily's skills truly stand out. She knew exactly how to adjust the pressure according to my comfort level, creating a perfect balance between relaxation and rejuvenation. By the end of the session, I felt like a new person, completely refreshed and stress - free. If you're in Guangzhou and looking for a top - notch SPA experience, head to Sofitel and ask for Lily. You won't be disappointed!

Dear Valued Guest, Bonjour! Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed our spacious rooms and the delicious breakfast. Your positive comments motivate us to keep up the good work and continue providing our guests with a comfortable and enjoyable stay. At the same time, we sincerely appreciate your honesty regarding areas where we can improve. We understand that while you had a pleasant experience overall, there is still room for us to enhance our facilities, service, environment, and hygiene standards to meet your expectations fully. Please rest assured that your comments have been shared with our team, and we are actively working on implementing improvements to ensure a more perfect experience for our guests in the future. Our goal is to provide a welcoming, clean, and well-equipped environment along with attentive service that makes every guest feel valued and cared for. Your constructive feedback is invaluable in helping us identify specific aspects that need attention, and we are committed to making the necessary adjustments. We truly appreciate your support and understanding. We hope to have the opportunity to welcome you back soon, so we can demonstrate our dedication to excellence and provide you with an even better stay. Thank you once again for your valuable review, and we look forward to serving you better next time. Warm regards, Guest Experience Team

Bravo to the Sofitel spa

Примечание: Tripadvisor 5.0/5

vincentcarre47 Реальные отзывы TripAdvisor

I want to underline the quality of Sofitel spa and especially the kindness and professionalism of my therapist yo-yo. An excellent address with opening schedule very adapted to international travelers.

Dear Valued Guest, Thank you so much for your perfect review! We truly appreciate your kind words and are delighted to hear that you had a wonderful stay with us. Your satisfaction is our greatest reward, and we will continue to strive to provide exceptional service. We look forward to welcoming you back soon! Warm regards, Guest Experience Team

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Другие интернет-пользователи оценили наш отель

  • 1 774 Отзывов 9.3/10 Расположение
  • 3 048 Отзывов 8.7/10 Номер
  • 4 153 Отзывов 8.9/10 Сервис
  • 73 Отзывов 7.3/10 Интернет
  • 1 822 Отзывов 9/10 Атмосфера
  • 1 349 Отзывов 8.8/10 Чистота
  • 1 234 Отзывов 8.7/10 Комфорт
  • 1 008 Отзывов 9.1/10 Завтрак

В сотрудничестве с Trustyou

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