ソフィテル 南京 ギャラクシー 蘇寧 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 151 件のレビュー

ソフィテル 南京 ギャラクシー 蘇寧 - Image 1
ソフィテル 南京 ギャラクシー 蘇寧 - Image 2
ソフィテル 南京 ギャラクシー 蘇寧 - Image 3
ソフィテル 南京 ギャラクシー 蘇寧 - Image 4
9 Shanxi Road, Jiangsu Province, 210009 南京, 中国

説明

ホテルのその他の情報

  • 南京市中心部のダウンタウンエリアに位置しています。

  • 無料Wi-Fiをパブリックエリア、全客室を含む、ホテル全館完備。

  • 屋内温水プールとジムを備えたフィットネスセンター。日焼け防止ガラス使用した屋根を装備しています。

  • グランドボールルームと多目的ルームでは、フランスあるいは現地のメニューをコーヒーブレイクで楽しめます。

  • 淮揚、南京料理を専門とする中華料理レストラン。プラチナ賞受賞のエグゼクティブシェフが腕をふるってお届けします。

当ホテルの客室

シングルベッド

スーペリアルーム、キングサイズのベッド 1 台、シティビュー

  • 3 人/最大
  • 37 m² / 398 sq ft
  • 寝具 1 x クイーンサイズベッド
  • ビュー: 街側
  • ほとんどの宿泊施設: バルコニー

ホテル所在地

ソフィテル 南京 ギャラクシー 蘇寧

9 Shanxi Road, Jiangsu Province
210009 南京
中国

GPS:32.067501, 118.772475

電話番号
ファックス +86 25 8371 0505

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  151 件のレビュー

トリップアドバイザーの評価  4.5/5  2,240 件のレビュー

Unreasonable deductions, very bad experience

トリップアドバイザーの評価 1.0/5

XiaoruiLiang ファミリー - トリップアドバイザー認証口コミ

The hotel service attitude is very poor, deducting money at will, the overall experience is very bad !!! I booked this hotel on October 3rd and 4th. The hotel called me before I checked in and told me that I was not feeling well (I was still seeing a doctor that day) and might not be able to check in. The hotel said ok, hope I get well soon, and colleagues will follow up later. I think the hotel will help me cancel the reservation. But this is not the case. The hotel did not help me cancel the reservation, nor did they contact me on October 3rd. They just deducted the money from me. I only found out about this when I checked my credit card bill yesterday. The hotel made the following mistakes. 1. The hotel said it would record my physical discomfort, but it did not record it and did not follow up. 2. The hotel did not follow up on the day when it did not find out that I checked in. 3. The hotel even issued a full room notice on the day. If I did not check in, how could it be full? Is it deceiving consumers? Based on the above reasons, I ask the group to investigate this matter and criticize and educate the people involved. This is not an ordinary hotel, but a Sofitel hotel. There should be high-quality services here, not such a bad experience. I hope to get an apology and refund from the hotel as soon as possible.

Nice and friendly staffs

トリップアドバイザーの評価 5.0/5

Gingcong S トリップアドバイザー認証口コミ

It is wonderful hotel with high quality. The breakfast and dinner all very delicious. The room is very big and beautiful. the bed is comfort. The wash room is luxe.The reception are friendly. The location is closed Metro station and the bus station. The executive lounge is nice deco and service very good. I hope to stay again when I visit Nanjing.

The hotel has lowered the standard of the Sofitel brand.

トリップアドバイザーの評価 2.0/5

BobTchao ファミリー - トリップアドバイザー認証口コミ

I had a very unpleasant stay. I booked a room with Accor membership benefits and confirmed with customer service in advance that it would qualify for official points. At check-in, I also confirmed with the front desk, who assured me that my membership number was in the system, that my room had been upgraded, and that I was given breakfast for two. However, more than a week after checking out, despite several communications with the hotel, the response varied. Sometimes they said there were official points and that they would add them later, and other times they claimed there were none, saying it was a non-official booking. This clearly seems to be an issue between Accor's official booking system and the hotel, but the burden ultimately fell on me, the guest. It was very disappointing.

Not quite the normal Sofitel

トリップアドバイザーの評価 3.0/5

Bally1966 ビジネス - トリップアドバイザー認証口コミ

Clearly this hotel has its better days. At present, it is not quite the expected Sofitel standard. That said, it’s rather cheap. My host arranged the booking, and I was glad that the hotel had given me a room upgrade. The room was spacious, but its air conditioning wasn’t working well. Location is a concern. Most of the shops and restaurants nearby were for the locals. If you think it isn’t too far away from Intercontinental, I tried and it’s about 10 minutes’ walk. Breakfast was OK. Would like to see a better spread.

Very bad experience

トリップアドバイザーの評価 1.0/5

NUGRAHASA221 トリップアドバイザー認証口コミ

This is a terrible hotel because of its poor management. The front desk couldn't communicate in English, not even a manager or director. No one helped us with our luggage and the front desk was extremely rude. Makes us feel confused. She has a large restaurant with rich food. The restaurant staff are obviously more professional. Although the management here has made the lobby very nice, the rooms look very dated, like a local three-star hotel. I don't really want to recommend it.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 2,004 件のレビュー 8.3/10 清潔さ
  • 1,797 件のレビュー 9.1/10 朝食

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周辺の他の施設

南京のすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。