突尼斯诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 798 评论

保证最优惠房价
突尼斯诺富特酒店 - Image 1
突尼斯诺富特酒店 - Image 2
突尼斯诺富特酒店 - Image 3
突尼斯诺富特酒店 - Image 4
Avenue Mohamed V, 1002 突尼斯, 突尼斯

描述

酒店其他优惠

  • 距突尼斯-迦太基机场仅 15 分钟车程

  • 屋顶健身房

  • 土耳其浴室和按摩服务（需付费）

  • 免费无线网络

  • 私人室内停车场

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

突尼斯诺富特酒店

Avenue Mohamed V
1002 突尼斯
突尼斯

GPS:36.811634, 10.184235

电话
传真 +216 71 832 555

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

NOVOTEL CAFE

In France Novotel Cafe offers a simple and generous menu of seasonal produce and excellent daily specials. Original and modern cuisine.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  798 评论

TripAdvisor 评级  3.9/5  528 评论

Fair stay

Tripadvisor 评级 4.0/5

makdissy 经 TripAdvisor 认证的评论

Starting by the check-in, Mohamed, the responsible of the night shift, was extremely helpful! Offering me as well a room upgrade! The room was fine, the other staff, especially on the front desk, were all helpful! The breakfast is fine, but i didn't understand why is 70% of it is for the sweets!

A drastic decline in quality and service

Tripadvisor 评级 3.0/5

Hamziss 商务住宿 - 经 TripAdvisor 认证的评论

This is my 4th time staying at Novotel Tunis Mohammed V. While the staff are nice and helpful as always, I believe that the quality of rooms and the service has deteriorated drastically. I had problem with the WC closet which was leaking water. After reporting the problem, someone came to check but explained that it would take time to fix it and left and I wasn’t offered to change the room afterwards. Water was being wasted during my whole stay of 5 nights. The menu at the restaurant was very poor and had very limited choices. The breakfast had no choices and I was forced to have my breakfast everyday outside as I didn’t believe that it was worth paying the extra for it. Same for dinner when I wanted to have something there but I was very limited in choices that I had to eat outside everyday day. I really recommend the situation to be reviewed and the service to be improved. I have been staying there for 2 years and each time I visit Tunisia for business and it is a pity to see such decline in service. You can check my comments from 2023 to see the difference. I really don’t like changing my hotels but I will be forced to if I find the situation the same the next time I visit.

Review only based on lack of responsiveness

Tripadvisor 评级 1.0/5

Quest11072994453 经 TripAdvisor 认证的评论

First Impression is the Last Impression. I've never stayed here, however, I can already sense that my experience would have been far from satisfactory. The hotel’s service left much to be desired, particularly in terms of communication. Lack of Responsiveness is one of the Hotel's major issue. It's failure to answer phone calls and emails despite multiple attempts to get in touch for both pre-arrival queries and in-stay requests, I received no response. This lack of communication is unacceptable, especially for a hotel that positions itself as a mid-range to premium option.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Tunis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MT

位置还好，早餐不错

客户意见评级 3.5/5

Jeff 商务住宿 - 所有已确认评论

服务还是很好的

Dear Mr C. We are sincerely grateful for the time you spent to share your comments on your recent stay in our Novotel Tunis hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Sincerely, Mohamed TRABELSI General Manager

Amazing stay

Tripadvisor 评级 5.0/5

Hamziss 商务住宿 - 经 TripAdvisor 认证的评论

This was my second time staying at this place. It was again for business. As I wrote in my first review, amazing location close to everything (airport, city center…etc), amazing and helpful staff. We held a confer at the hotel this time and the staff were very helpful. The conference hall had everything we needed. It was clean and we found it ready before the kick off of our event which helped us a lot. We definitely stay there again. I think the only improvement can be having an option for included breakfast instead of charged as extra.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 114 评论 9.4/10 位置
  • 228 评论 7.2/10 房间
  • 362 评论 9.1/10 服务
  • 6 评论 9.6/10 上网
  • 145 评论 8.1/10 食物
  • 113 评论 9.1/10 清洁度
  • 104 评论 6.7/10 早餐
  • 42 评论 3.7/10 性价比

支持方 Trustyou

我们在附近的其他酒店

我们位于 突尼斯 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。