巴勒莫中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 533 评论

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Via Mariano Stabile 112, 90139 巴勒莫, 意大利

描述

酒店其他优惠

  • 60 兆免费无线网络覆盖整个酒店

  • 欢迎您携带宠物狗入住。我们为 4 条腿的朋友准备了宠物狗站。

  • 每天供应欧陆式早餐！

  • Champions League ed Europa League in the Lobby Tv!

  • 氛围轻松的小酒馆，供应经典的西西里美食！

我们的客房

酒店位置

巴勒莫中心美居酒店

Via Mariano Stabile 112
90139 巴勒莫
意大利

GPS:38.123982, 13.360426

电话
传真 +39 091 611 6822

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 穿梭巴士
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

Bar I'm

您可以来酒店的酒吧，和家人或朋友们一起放松休息，与同事们会面。您将会品尝到各种美味饮品、西西里葡萄酒和精酿啤酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  533 评论

TripAdvisor 评级  3.9/5  2,615 评论

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Tripadvisor 评级 2.0/5

mvietri 经 TripAdvisor 认证的评论

Avoid unless you have no choice. The rooms are soo old and the rugs even older. Not a good feeling to not want to walk on it without sticking to it. Not a good choice as there is so much better in Palermo… staff is not helpful either just seemed kind of rude and dismissive when asking questions

Dear Mvietri, Thank you for sharing your feedback about your stay at Mercure Palermo Centro. We're truly sorry to hear that you found the rooms and carpets outdated and uncomfortable — we regret that this impacted your experience, and that you felt the staff were unhelpful or dismissive. That said, we're a bit surprised by this description, as the vast majority of our thousands of guests (over 4,500 reviews on Booking.com averaging 8.2/10, and 2,600+ on TripAdvisor at 4.2/5) highlight clean, comfortable rooms and friendly, attentive service. While we do have some older elements in parts of the property, these comments are quite rare compared to the positive experiences shared by most visitors. Your input is valuable, and we've passed it along to the team to review our room standards and staff training. We hope you'll give us another chance in the future to show you our best side — Palermo has so much to offer, and we'd love to make your next stay a great one. Best regards, Andrea Stancato General manager

Great Stay

Tripadvisor 评级 5.0/5

Sunshine06165226089 经 TripAdvisor 认证的评论

We stayed at this hotel, while on a Trafalgar Tour. We checked in a couple days early to explore Palermo. The hotel was a nice hotel and close to amenities. We spent the day walking through the main area shopping. The hotel was very clean and the staff were welcoming and helpful. If we visit Palermo again, we would definitely consider staying at this hotel.

Solid Business Stay in a Prime Palermo Location

Tripadvisor 评级 4.0/5

Jacopo C 经 TripAdvisor 认证的评论

A simple yet functional hotel, ideal for those looking for a convenient base in the heart of Palermo without giving up efficient service and a great breakfast. The location is definitely good, right in the center of Palermo and close to both Teatro Massimo and Teatro Politeama. As a hotel, it’s certainly simple and essential; the room was a bit noisy given the surroundings, but it has everything you need for a short business trip. Breakfast is definitely of good quality and plentiful, although I must say it was quite crowded even very early in the morning. Reception and breakfast room service were both very good, and the value for money is certainly another strong point. approved

Ok rooms but very unfriendly reception staff

Tripadvisor 评级 2.0/5

highflypc69 经 TripAdvisor 认证的评论

Arrived at the hotel and was greet like a criminal as I appearantly parked the car wrong…. Reception staff very i friendly, no welcome, no explanation of status recogniction (Diamond). Just terribile and unfriendly. Rooms were Ok ( new building)

RERATE THIS HOTEL TO A 2 STAR

Tripadvisor 评级 1.0/5

colleen0410 经 TripAdvisor 认证的评论

This hotel should be related from a 4* to a 2*. The reception staff were rude and extremely arrogant. , I advised one gentleman on reception of the disgusting state of our sheets to be given a shrugg shoulder.

Dear Colleen, thank you for taking the time to share your feedback with us. We are truly sorry to read that your experience did not reflect the standards of hospitality and comfort that we aim to provide to all our guests. The cleanliness of our rooms is one of our top priorities, and we sincerely regret the issue you encountered with the bed linen. This is far from the quality we want to guarantee, and we have already shared your remarks with our housekeeping department to ensure that stronger checks are carried out before a room is released. Equally, we are very concerned by your impression of our reception team. Courtesy and attentiveness should always characterize our service, and we apologize if you felt treated with indifference. Your comments will be used to reinforce training and awareness, as our goal is to make every guest feel listened to and cared for. We do hope you might consider giving us another chance in the future: it would be our commitment to offer you a far more positive and comfortable experience, worthy of the expectations you had when choosing our hotel. Kind regards Andrea Stancato General Manager Hotel Mercure Palermo Centro

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其他网络用户评价我们的酒店

  • 1,144 评论 8.9/10 位置
  • 1,286 评论 7.2/10 房间
  • 1,064 评论 8.6/10 服务
  • 45 评论 3.7/10 上网
  • 1,019 评论 8.5/10 早餐
  • 774 评论 6.9/10 舒适度
  • 432 评论 6.6/10 清洁度
  • 266 评论 4.5/10 设施

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