巴勒莫中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 519 评论

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巴勒莫中心美居酒店 - Image 1
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Via Mariano Stabile 112, 90139 巴勒莫, 意大利

描述

酒店其他优惠

  • 60 兆免费无线网络覆盖整个酒店

  • 欢迎您携带宠物狗入住。我们为 4 条腿的朋友准备了宠物狗站。

  • 每天供应欧陆式早餐！

  • Champions League ed Europa League in the Lobby Tv!

  • 氛围轻松的小酒馆，供应经典的西西里美食！

我们的客房

酒店位置

巴勒莫中心美居酒店

Via Mariano Stabile 112
90139 巴勒莫
意大利

GPS:38.123982, 13.360426

电话
传真 +39 091 611 6822

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 穿梭巴士
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

Bar I'm

您可以来酒店的酒吧，和家人或朋友们一起放松休息，与同事们会面。您将会品尝到各种美味饮品、西西里葡萄酒和精酿啤酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  519 评论

TripAdvisor 评级  3.9/5  2,612 评论

Great Stay

Tripadvisor 评级 5.0/5

Sunshine06165226089 经 TripAdvisor 认证的评论

We stayed at this hotel, while on a Trafalgar Tour. We checked in a couple days early to explore Palermo. The hotel was a nice hotel and close to amenities. We spent the day walking through the main area shopping. The hotel was very clean and the staff were welcoming and helpful. If we visit Palermo again, we would definitely consider staying at this hotel.

Solid Business Stay in a Prime Palermo Location

Tripadvisor 评级 4.0/5

Jacopo C 经 TripAdvisor 认证的评论

A simple yet functional hotel, ideal for those looking for a convenient base in the heart of Palermo without giving up efficient service and a great breakfast. The location is definitely good, right in the center of Palermo and close to both Teatro Massimo and Teatro Politeama. As a hotel, it’s certainly simple and essential; the room was a bit noisy given the surroundings, but it has everything you need for a short business trip. Breakfast is definitely of good quality and plentiful, although I must say it was quite crowded even very early in the morning. Reception and breakfast room service were both very good, and the value for money is certainly another strong point. approved

Ok rooms but very unfriendly reception staff

Tripadvisor 评级 2.0/5

highflypc69 经 TripAdvisor 认证的评论

Arrived at the hotel and was greet like a criminal as I appearantly parked the car wrong…. Reception staff very i friendly, no welcome, no explanation of status recogniction (Diamond). Just terribile and unfriendly. Rooms were Ok ( new building)

RERATE THIS HOTEL TO A 2 STAR

Tripadvisor 评级 1.0/5

colleen0410 经 TripAdvisor 认证的评论

This hotel should be related from a 4* to a 2*. The reception staff were rude and extremely arrogant. , I advised one gentleman on reception of the disgusting state of our sheets to be given a shrugg shoulder.

Dear Colleen, thank you for taking the time to share your feedback with us. We are truly sorry to read that your experience did not reflect the standards of hospitality and comfort that we aim to provide to all our guests. The cleanliness of our rooms is one of our top priorities, and we sincerely regret the issue you encountered with the bed linen. This is far from the quality we want to guarantee, and we have already shared your remarks with our housekeeping department to ensure that stronger checks are carried out before a room is released. Equally, we are very concerned by your impression of our reception team. Courtesy and attentiveness should always characterize our service, and we apologize if you felt treated with indifference. Your comments will be used to reinforce training and awareness, as our goal is to make every guest feel listened to and cared for. We do hope you might consider giving us another chance in the future: it would be our commitment to offer you a far more positive and comfortable experience, worthy of the expectations you had when choosing our hotel. Kind regards Andrea Stancato General Manager Hotel Mercure Palermo Centro

Awful hotel

Tripadvisor 评级 1.0/5

melissamM763PQ 经 TripAdvisor 认证的评论

Clean common areas. However bedrooms are neglected. Very dusty. Moldy in the bathroom. Bed was very uncomfortable. Worst few nights I’ve had in a hotel actually. Wouldn’t recommend anyone to stay here. They shouldn’t be accepting money from people for the state of the rooms. Breakfast also lacking hot options. Hotel should be shut down to allow cleaning and updating and brought to standard. Should be rated a 2 star hotel at best.

Dear Mimi, Thank you for sharing your impressions of your recent stay at Mercure Palermo Centro. We are truly sorry to read that your experience did not meet your expectations and that several aspects of your stay left you disappointed. Cleanliness and comfort are fundamental priorities for us, and it is concerning to learn that the room condition, bathroom maintenance, and bed comfort were not up to standard. Please accept our sincere apologies for the inconvenience caused. We have already shared your comments with our housekeeping and maintenance teams so that they can immediately review and address these issues, as well as reinforce our quality controls. We also regret that our breakfast selection did not satisfy you. Our buffet usually includes a variety of sweet and savory options, and we are constantly working to expand and improve it in line with guest preferences. Your feedback will help us in this process. We take your remarks very seriously, as our goal is to offer a welcoming and comfortable stay for all our guests. We hope you may give us another opportunity in the future to provide you with the quality experience that reflects the standards of Mercure Hotels. Kind regards, Andrea Stancato General Manager Hotel Mercure Palermo Centro

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其他网络用户评价我们的酒店

  • 1,113 评论 8.9/10 位置
  • 1,259 评论 7.2/10 房间
  • 1,032 评论 8.4/10 服务
  • 42 评论 4.7/10 上网
  • 955 评论 8.2/10 早餐
  • 758 评论 6.9/10 舒适度
  • 430 评论 6.4/10 清洁度
  • 252 评论 5/10 设施

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。