巴勒莫中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 576 评论

保证最优惠房价
巴勒莫中心美居酒店 - Image 1
巴勒莫中心美居酒店 - Image 2
巴勒莫中心美居酒店 - Image 3
巴勒莫中心美居酒店 - Image 4
Via Mariano Stabile 112, 90139 巴勒莫, 意大利

描述

酒店其他优惠

  • 60 兆免费无线网络覆盖整个酒店

  • 欢迎您携带宠物狗入住。我们为 4 条腿的朋友准备了宠物狗站。

  • 每天供应欧陆式早餐！

  • Champions League ed Europa League in the Lobby Tv!

  • 氛围轻松的小酒馆，供应经典的西西里美食！

我们的客房

酒店位置

巴勒莫中心美居酒店

Via Mariano Stabile 112
90139 巴勒莫
意大利

GPS:38.123982, 13.360426

电话
传真 +39 091 611 6822

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 穿梭巴士
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

Bar I'm

您可以来酒店的酒吧，和家人或朋友们一起放松休息，与同事们会面。您将会品尝到各种美味饮品、西西里葡萄酒和精酿啤酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  576 评论

TripAdvisor 评级  4.0/5  2,546 评论

Just right for our travels

Tripadvisor 评级 4.0/5

BobC314 经 TripAdvisor 认证的评论

Being American the place grows on you 4 star is different in Sicily then US . It is very clean and very comfortable. Large rooms and The beds are comfortable to sleep in. Bathrooms large but unfortunately many have high tubs. Wifi could be much better Staff are great especially the 2 yourger women at the front desk who seemed to work as a pair. Very friendly and accomodating. They smiled and greeded me happily upon our return trip. The lounge is a bit crowded. Breakfast is incredible and you have Barbara the Barista making your fresth coffee. The breakfast staff work really hard to keep the food coming as it is very crowded at times. Great location with many, many restuarants on each block but it isa quiet block. A block from Via Roma with everything

Terrible Experience - Not Worth the Price!

Tripadvisor 评级 1.0/5

yamini87 Friends getaway - 经 TripAdvisor 认证的评论

This was the worst hotel stay of my life. The room was not cleaned properly, with rubbish left on the coffee table and bedside. Fresh towels were only provided after we specifically requested them. The breakfast was disappointing, and the duvet was dirty. Even the paper cups provided for tea and coffee were of poor quality. To top it all off, we were made to stay in a different building from the main hotel, which was never mentioned during the booking process. For the price we paid, this experience was absolutely not worth it. Highly disappointed and would not recommend.

Great stay at the Mercure

Tripadvisor 评级 5.0/5

818jocelynel 经 TripAdvisor 认证的评论

We really enjoyed our 4 night stay at the hotel in their “privilege room” it was spacious, well appointed with a comfortable bed. The location was convenient to walk to the historic centro. Had to pay25 Euro per day to valet park our car as parking is difficult to find on the street. Would still highly recommend staying here.

Tour group stay

Tripadvisor 评级 5.0/5

LORETTA D 经 TripAdvisor 认证的评论

Very nice room do need a lite clean up but was very well located very friendly staff would stay there again there restaurant was not good definitely go out the food was not good frozen stuff but there dRinks were good but good on bar full of bugs not covered

Disgusting 1 star hotel. Small rooms, dated, ridiculous policies, untrained staff.

Tripadvisor 评级 1.0/5

GlobeRunner22 经 TripAdvisor 认证的评论

I don't know where to start. I cannot remember the last time I stayed at such am awful hotel. Maybe in 2008 when I first started travelling and on a very small budget so I expected what I paid for. How can they call themselves a 4 star hotel. I feel so strongly about this that I am forfeiting sleep at almost 3am at this hotel on my second last night because of such a horrible experience so far and a few hours ago. Read on. I personally would not have chosen this hotel had my tour company made me stay here. Look at their reviews. It says it all. Any time I book a hotel myself I go through all their reviews and will not book anything below 4.5 stars. Firstly I had notified the hotel well ahead of time that I was arriving and staying here for 4 nights and I was celebrating a big milestone birthday. I was promised by one of the managers that they would keep an eye out for me for a better room as they were already full and did not want to provide a complimentary upgrade to one of the largest available rooms despite my circumstances. I also have some personal needs and cannot sleep on tiny beds. I don't even know what type of 4 star hotels provide tiny little single beds anymore. This simply doesn't happen. They wanted to charge me an astronomical amount of money per night for a larger room. I was happy to pay to upgrade, as I have done on many group tours. However I was not going to justify paying a rate which could get me another hotel room. Highway robbery. So of course a few days before I arrived and even continuously up until I arrived I kept asking for updates and of course there was nothing. I should have known better. I was given a disgusting little room that was so small, no space to put my luggage, a table with no chair, a bathroom that had again nowhere to put any of my creams and essentials, yellow-stained towels (which they promised to replace the next day and never did), no room service, no housekeeping after a certain time, mouldy corners, broken corners, broken powerpoint (see attached image of a sample), dirty germ-infested minibar that is so tiny it is impractical, a minibar fridge that does not keep anything cold (they kept blaming this on the fact that you can only place 1 item in there to keep it cold and that was rubbish anyway). The list goes on. I was given a room with a window that faced the firestairs and every morning I woke up to the stench of the kitchen cooking breakfast. You can't even control the cooling system. Oh my god. What a nightmare. I have been on the road in Europe travelling for 5 weeks now and I can tell you this has been a nightmare stay and I cannot wait to leave after tomorrow. Every other 4 star hotel has been 50 times better and we are talking about hotels in Lithuania, Latvia, Estonia and France. They all went above and beyond when they were given the same information about me, and some of these hotels upgraded me absolutely free. My hotel in Luxembourg which was a Sofitel (meaning upgrades are very expensive and it is in one of the most expensive cities in Europe), upgraded me free of charge for 7 nights. That's right. The absolute icing on the cake was 2 days ago I asked a nice man at the bar if I could reheat food using their microwave and he said it was not a problem. The following night I went downstairs and was met by another man who was not so friendly and obliging and then got his supervisor to come out and tell me that it is a No. It is illegal. Then she went to the front desk and they told me the same thing. Illegal?? Are you joking me? When I checked in I also asked the girl and she said I can call them to help me when I am ready. These two women on the evening of Saturday 12th Oct seemed to claim that either I was fabricating the truth or that their staff didn't understand English. Oh I can assure you it was very clear they knew what I was asking. My tour leader then saw me and he thought it was totally ridiculous and asked the staff and was met with the same response. I have never in my almost 2 decades of travelling to 47 countries, been denied of using a hotel microwave. Heck 2 hotels on this trip even sent one to my room to use to make me happy. They then told my tour leader they think it is unsanitary to reheat "cheap food". That's right. Calling my food cheap. It was not cheap. Throw in the insults why don't you. Disgusting hotel. Disgusting staff. Rude staff. What is a joke is I actually went around the corner to hotel ibis and asked if I could use their front desk microwave and I told them this story and they thought it was laughable. They helped me and I was grateful. Now you understand why I am so livid. Rest assured I will be passing this feedback on to my tour company.

Dear Guest, Thank you for sharing your detailed feedback about your recent stay. We truly value your insights, and I’m sorry to hear that your experience did not meet your expectations, especially during such a significant milestone. I’d like to clarify a few points regarding your stay. The room you booked was indeed a single, and we assigned you the only larger single room available, which features a French double bed. We hoped this upgrade would provide you with additional comfort. I understand your frustration regarding the towels and room service. Unfortunately, with the "Do Not Disturb" sign activated, our housekeeping team was unable to enter your room to replace the towels without your permission. We always aim to respect our guests’ privacy, but we appreciate that this may have caused inconvenience. Regarding the minibar, it is designed for small items like water bottles and snacks, and we recognize that it may not meet all guests' needs. I also want to address the issue of reheating food. For health and safety reasons, we cannot heat external food in our kitchen, as it is in compliance with HACCP regulations. We understand this can be disappointing, and we apologize for any miscommunication you may have experienced regarding this policy. We appreciate your feedback about your experience, as it helps us identify areas for improvement. We hope you’ll consider giving us another chance in the future, as we are committed to making necessary enhancements to better serve our guests. Thank you once again for your comments. Best regards,

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,009 评论 9.1/10 位置
  • 1,186 评论 7.4/10 房间
  • 1,001 评论 8.8/10 服务
  • 26 评论 6.5/10 上网
  • 773 评论 7.6/10 早餐
  • 731 评论 7/10 舒适度
  • 424 评论 6.7/10 清洁度

支持方 Trustyou

我们在附近的其他酒店

我们位于 巴勒莫 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。