Mercure Palermo Centro 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 533

Гарантия
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Mercure Palermo Centro - Image 1
Mercure Palermo Centro - Image 2
Mercure Palermo Centro - Image 3
Mercure Palermo Centro - Image 4
Via Mariano Stabile 112, 90139 PALERMO, Италия

Описание

Особенности отеля

  • Free WIFI 60 mega throughout the hotel

  • Your dog is welcome here. Dog Station ready for our 4-legged friends!!

  • Our continental breakfast is available every day!

  • Champions League ed Europa League in the Lobby Tv!

  • Lovely bistro with typical Sicilian cuisine!

Наши номера

Расположение отеля

Mercure Palermo Centro

Via Mariano Stabile 112
90139 PALERMO
Италия

GPS:38.123982, 13.360426

Телефон
Факс +39 091 611 6822

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Можно с животными
  • Трансфер
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

Bar I'm

Relax with family or friends, meet your colleagues at the hotel bar. You will find a wide selection of delicious drinks, Sicilian wines and craft beers.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 533

Рейтинг TripAdvisor  3.9/5  Отзывов: 2 615

Keep looking

Примечание: Tripadvisor 2.0/5

mvietri Реальные отзывы TripAdvisor

Avoid unless you have no choice. The rooms are soo old and the rugs even older. Not a good feeling to not want to walk on it without sticking to it. Not a good choice as there is so much better in Palermo… staff is not helpful either just seemed kind of rude and dismissive when asking questions

Dear Mvietri, Thank you for sharing your feedback about your stay at Mercure Palermo Centro. We're truly sorry to hear that you found the rooms and carpets outdated and uncomfortable — we regret that this impacted your experience, and that you felt the staff were unhelpful or dismissive. That said, we're a bit surprised by this description, as the vast majority of our thousands of guests (over 4,500 reviews on Booking.com averaging 8.2/10, and 2,600+ on TripAdvisor at 4.2/5) highlight clean, comfortable rooms and friendly, attentive service. While we do have some older elements in parts of the property, these comments are quite rare compared to the positive experiences shared by most visitors. Your input is valuable, and we've passed it along to the team to review our room standards and staff training. We hope you'll give us another chance in the future to show you our best side — Palermo has so much to offer, and we'd love to make your next stay a great one. Best regards, Andrea Stancato General manager

Great Stay

Примечание: Tripadvisor 5.0/5

Sunshine06165226089 Реальные отзывы TripAdvisor

We stayed at this hotel, while on a Trafalgar Tour. We checked in a couple days early to explore Palermo. The hotel was a nice hotel and close to amenities. We spent the day walking through the main area shopping. The hotel was very clean and the staff were welcoming and helpful. If we visit Palermo again, we would definitely consider staying at this hotel.

Solid Business Stay in a Prime Palermo Location

Примечание: Tripadvisor 4.0/5

Jacopo C Реальные отзывы TripAdvisor

A simple yet functional hotel, ideal for those looking for a convenient base in the heart of Palermo without giving up efficient service and a great breakfast. The location is definitely good, right in the center of Palermo and close to both Teatro Massimo and Teatro Politeama. As a hotel, it’s certainly simple and essential; the room was a bit noisy given the surroundings, but it has everything you need for a short business trip. Breakfast is definitely of good quality and plentiful, although I must say it was quite crowded even very early in the morning. Reception and breakfast room service were both very good, and the value for money is certainly another strong point. approved

Ok rooms but very unfriendly reception staff

Примечание: Tripadvisor 2.0/5

highflypc69 Реальные отзывы TripAdvisor

Arrived at the hotel and was greet like a criminal as I appearantly parked the car wrong…. Reception staff very i friendly, no welcome, no explanation of status recogniction (Diamond). Just terribile and unfriendly. Rooms were Ok ( new building)

RERATE THIS HOTEL TO A 2 STAR

Примечание: Tripadvisor 1.0/5

colleen0410 Реальные отзывы TripAdvisor

This hotel should be related from a 4* to a 2*. The reception staff were rude and extremely arrogant. , I advised one gentleman on reception of the disgusting state of our sheets to be given a shrugg shoulder.

Dear Colleen, thank you for taking the time to share your feedback with us. We are truly sorry to read that your experience did not reflect the standards of hospitality and comfort that we aim to provide to all our guests. The cleanliness of our rooms is one of our top priorities, and we sincerely regret the issue you encountered with the bed linen. This is far from the quality we want to guarantee, and we have already shared your remarks with our housekeeping department to ensure that stronger checks are carried out before a room is released. Equally, we are very concerned by your impression of our reception team. Courtesy and attentiveness should always characterize our service, and we apologize if you felt treated with indifference. Your comments will be used to reinforce training and awareness, as our goal is to make every guest feel listened to and cared for. We do hope you might consider giving us another chance in the future: it would be our commitment to offer you a far more positive and comfortable experience, worthy of the expectations you had when choosing our hotel. Kind regards Andrea Stancato General Manager Hotel Mercure Palermo Centro

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Другие интернет-пользователи оценили наш отель

  • 1 144 Отзывов 8.9/10 Расположение
  • 1 286 Отзывов 7.2/10 Номер
  • 1 064 Отзывов 8.6/10 Сервис
  • 45 Отзывов 3.7/10 Интернет
  • 1 019 Отзывов 8.5/10 Завтрак
  • 774 Отзывов 6.9/10 Комфорт
  • 432 Отзывов 6.6/10 Чистота
  • 266 Отзывов 4.5/10 Удобства

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