勒阿弗尔巴辛诺邦诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,235 评论

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勒阿弗尔巴辛诺邦诺富特酒店 - Image 1
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Quai Colbert, Quai Colbert, 76600 勒阿弗尔, 法国

描述

酒店其他优惠

  • 步行 2 分钟可到达火车站，步行 5 分钟可到达市中心区域

  • 明亮宽敞的客房

  • 酒店全面覆盖空调，提供高速光纤无线网络

  • 全新的餐饮理念

  • 健身区对我们的客人开放

我们的客房

酒店位置

勒阿弗尔巴辛诺邦诺富特酒店

Quai Colbert, Quai Colbert
76600 勒阿弗尔
法国

GPS:49.491521, 0.125565

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

Le Restaurant

享受简单、可口、健康的美食。随时提供餐饮服务，满足您的口味。在餐厅、酒吧或可俯瞰日式花园的露台上，享受愉悦的时光。

预订

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,235 评论

TripAdvisor 评级  3.7/5  980 评论

Great staff, check in process, value for money

Tripadvisor 评级 5.0/5

Jeremy R 家庭住宿 - 经 TripAdvisor 认证的评论

Very good value for money, super staff with a nice, efficient, welcoming check in process. Quality in line with others/ what one would expect from Novotel No direct parking with parking around the corner.

AWFUL, DIRTY & RUDE

Tripadvisor 评级 1.0/5

Siobhan D 经 TripAdvisor 认证的评论

The absolute WORST!! Having stayed at many Novotel hotels, we were in shock by the standard of this site. The location is super busy, very noisy as located near the tram station. The hotel itself is very dirty. Entering the hotel it’s warm but dark, the service is cold. From entering the lift the smell of cigarettes hits you, and continues into the rooms. We booked a room for 2 adults and 2 children. The room was filthy, dirty stained carpets and it stunk of smoke. The balcony felt very dangerous if you have small children and it incredibly noisy with police cars and ambulances sirens. We asked the front desk to check out, we explained the smoke and dirty floors was not something we were happy about and would not allow our children to sleep in a room like this, we paid €130 so it wasn’t cheap. We were shown another room which was very much the same although this room has a filthy carry cot in. I walked out and told the manager absolutely not. He promised to call us once he spoke to his manager but no call and they even took the money for the room from our bank. Thankfully we paid with a credit card. Be aware the service is terrible and the standard of the room is even worse.

非常难忘的不近人情的体验

客户意见评级 0.5/5

S. 家庭住宿 - 所有已确认评论

我们于当晚入住酒店，但当时只有2个月的宝宝一直哭闹，身体非常不适，我们出于对孩子健康问题的考虑，只checkin 半小时后左右，就决定退房。我们一共预订了三间房，在退房时，有一间房甚至未进去过。但我们随后给accor集团写邮件，由于特殊原因，考虑到我们并未实际入住酒店，希望能部分退款（并且我们的预定包含了第二天的早餐）。但收到的回复是，我们的申请并不在酒店的退款理由内，100%不予退款。这个经历实在是太不尽人情，以后不会再考虑accor集团任何酒店的预定，也不会推荐身边朋友同事预订accor集团的酒店。

Dear Mrs S., Thank you for taking the time to provide us with your feedback. We are sorry to hear that you encountered difficulties on arrival and that your experience did not live up to your expectations. We understand that exceptional circumstances, such as those you have described, can be very stressful. We would like to remind you that our cancellation policy allows for a full refund for cancellations made up to 1 day before arrival. After this time, a charge is applied to cover the costs of the booking, which is why we have been unable to respond positively to your request for a refund. We are sorry that this policy could not be adapted to your particular situation. Your feedback is important to us and we are committed to taking your comments into account in order to improve our services. We look forward to providing you with a better experience in the future and remain at your disposal should you have any questions or require further assistance. Yours sincerely Lucie EDOUARD - Reception Manager

excellent location with Average standards

Tripadvisor 评级 3.0/5

hossame535 经 TripAdvisor 认证的评论

Firstly, the hotel's location is indeed a strong point. It's conveniently situated in a prime area, making it easy to explore the city and its attractions. However, there were some downsides to my experience. The breakfast offered at the hotel was somewhat disappointing. The selection of items was quite limited, and the overall quality of the breakfast options left something to be desired. Additionally, the rooms were on the smaller side. While the beds were comfortable, the limited space could feel a bit cramped for those looking for more room to move around.

Dear Hossam Elsaadany, We thank you for your comments following your visit to our establishment. We are sorry that you were somewhat disappointed with your stay at the Novotel Le Havre Center Gare. As for breakfast, we meet the chain's standards by offering no less than four kinds of tea for our hot drinks as well as our coffee, latte, hot milk or hot chocolate, fruit juice or detox water, a cold buffet including yogurt (plain or fruit), unsalted or semi-salted butter, different cheeses, four types of pastries, two types of bread, two choices of cereals, fresh fruit or sliced fruit, not to mention our hot buffet. Regarding the size of the room, you had chosen a classic room (whose size is indicated on our website) and it may have seemed small to you because you needed the sofa to be opened for you. Do not hesitate to contact us directly during your next stay so that we can best respond to your requests. See you soon ! Laurence FOURNIER, Front Office Manager

The hotel faces the train station and the canal, the rooms are comfortable, but too many issues for the food intolerance

Tripadvisor 评级 3.0/5

marinak6543 Friends getaway - 经 TripAdvisor 认证的评论

If you have gluten intolerance I suggest you stay away from this hotel. I had dinner and Breakfast with them and had huge problems. The breakfast itself has a good variety and fresh food. The rooms are comfortable besides my room had a horrible smell

Dear Marinak6543, Thank you for your feedback further to your stay in our hotel. We try to improve our quality of service and we vary our menu. I hope you will visit us again.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 372 评论 8.3/10 位置
  • 567 评论 7.6/10 房间
  • 585 评论 8.4/10 服务
  • 11 评论 6.4/10 上网
  • 298 评论 7.1/10 早餐
  • 228 评论 6.8/10 清洁度
  • 92 评论 9.4/10 氛围
  • 24 评论 8.7/10 酒吧和饮品

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。