三宝垄诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 658 评论

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三宝垄诺富特酒店 - Image 1
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Jalan Pemuda 123, Semarang 50132, Central Java, Indonesia, 50132 三宝垄, 印度尼西亚

描述

酒店其他优惠

  • 酒店坐落在百丽宫购物中心前面，靠近商务区和旅游景点

  • 距离 Ahmad Yani 机场只有 5 公里（3 英里），距离 Tawang 火车站 2 公里（1.2 英里）

  • 健身中心、泳池、传统水疗中心和儿童角

  • 两个国际餐厅、俱乐部和全天候客房服务

  • 8 个会议室和宴会厅，可容纳 1,000 人，是举行商务活动或婚礼的理想之选

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酒店位置

三宝垄诺富特酒店

Jalan Pemuda 123, Semarang 50132, Central Java, Indonesia
50132 三宝垄
印度尼西亚

GPS:-6.978722, 110.414528

电话
传真 +62 24 3584257

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  658 评论

TripAdvisor 评级  4.0/5  1,061 评论

卓越奖 2023

Need maintenance

Tripadvisor 评级 2.0/5

yummyy2014 商务住宿 - 经 TripAdvisor 认证的评论

Stayed overnight for business trip, the only thing I like only the size of the room. Other that really need more maintenance and improvements. The kettle couldn’t stop itself when it’s boiled. The bathtub couldn’t be used as only the shower worked. Shower gel filled with water, no gel inside. No hand towel. This morning went down for breakfast. I like fruit coffee bread for breakfast. They all were not interesting, the fruit was not fresh, the coffee was horrible (had latte from the machine). The jams OMG… tried mug beans porridge, it was very sweet, bubur ayam was the only food was OK to eat. Many food has finished and no additional from the kitchen (it was only 8)

Dear Yummyy2014, We are truly grateful you chose to stay with us at Novotel Semarang. We appreciate your detailed review of your recent stay. However, I am disappointed to hear about the overall situation about your experience isn't good as well the standard. We will certainly looking for the further improvement. We hope you find our action timely and effective and that we aim to regain your trust accordingly and welcome you back Novotel Semarang on a future stay. Best Regards, Pupung Sutisna, General Manager

Another unhappy stay at novotel semarang

Tripadvisor 评级 1.0/5

travelloos 商务住宿 - 经 TripAdvisor 认证的评论

Very disappointed, dirty room, outdated furniture, dirty windows, spooky toilet yet stain here and there, very very bad food quality, less variety and no taste, warm AC in the room, and the worst is that I found fly inside the room which is very disgusting. They should lower their star rating to 2 so people do not expect something high!

Dear Travelloos, We are truly grateful you chose to stay with us at Novotel Semarang. We appreciate your detailed review of your recent stay. However, I am disappointed to hear about the overall situation about your experience isn't good as well the standard. We will certainly looking for the further improvement. We hope you find our action timely and effective and that we aim to regain your trust accordingly and welcome you back Novotel Semarang on a future stay. Best Regards, Gunawan Widodo General Manager

A three star hotel offering in a hotel that was likely four stars ten years ago

Tripadvisor 评级 2.0/5

SinbadSam 经 TripAdvisor 认证的评论

This is a three star hotel masquerading as a four star. The facilities and building itself are great, unfortunately poorly trained staff, derelict facilities and tired rooms bring this property down substantially. The breakfast was moderately disgusting. although they had choices the taste was off on many of the items as they were using old oil and the offering was just quantity not quality. The rooms were tired, old, and very much furnished to a three star standard. Perhaps the worst attribute was the poorly trained staff who just did not provide anything for platinum/diamond guests. They were ill informed and generally lazy. I left quite unimpressed.

Dear Mr/Mrs. SinbadSam, Thank you for taking the time to post your comments on your recent stay here at Novotel Semarang. Your feedback is truly appreciated. Please accept my unreserved apologies for the areas where we could have done better. We all look forward to welcome you back soon. Wishing you have a good day! Best regards, Gunawan Widodo General Manager

Nice hotel

Tripadvisor 评级 5.0/5

208rizalk 经 TripAdvisor 认证的评论

The hotel was nice , near shopping centre also near attractions place. Staff was friendly and humble but need more imporvement due basic service and sop , i was requested a bowl and cuttelery but unfortunately they gived me a breaked bowl . But overall me and my family enjoyed the stay , pool was nice and clean pool attendant very friendly (forgot the name) hehe

Dear 208rizalk, We greatly appreciate you chose to place your confidence in us, and for your kind words relating to your recent stay. In regards your feedback about basic service, we will certainly looking for the further improvement. My team and I are looking forward to welcoming you back to stay with us again soon. Hope to see you back to Novotel when next in Semarang. Best Regards, Gunawan Widodo, General Manager

Mouldy bathroom tiles

Tripadvisor 评级 1.0/5

Tigerstraveltips 经 TripAdvisor 认证的评论

This is my second trip to Novotel Semarang - my first was about 10 years ago. The location is very strategic and close to 2 shopping malls. Upon arrival I was courteously greeted by security and the front office team. After I checked in they passed me my room keys and I was on my way. Things were off to a good start. I then went to my room and opened the door to my room and was shocked to see how run down the room was. The room looked dated and smelt stale. The bathroom tile grouting had mould, and no hand towel or face towel was supplied. The bathroom towels looked dirty - something like a towel I would use to dry my car after washing it. I could go on and share more but I won’t. The standard of this hotel has slipped and is in desperate need of renovations - definitely not what I had hoped for from a Novotel chain. I do hope this hotel can return to its former glory - lots of work to do.

Dear Tigerstraveltips, We are truly grateful you chose to stay with us at Novotel Semarang. We appreciate your detailed review of your recent stay. However, I am disappointed to hear about the overall situation about your experience isn't good as well the standard. We will certainly looking for the further improvement. We hope you find our action timely and effective and that we aim to regain your trust accordingly and welcome you back Novotel Semarang on a future stay. Best Regards, Gunawan Widodo General Manager

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其他网络用户评价我们的酒店

  • 261 评论 8.7/10 位置
  • 643 评论 7.4/10 房间
  • 937 评论 9.2/10 服务
  • 9 评论 8.4/10 上网
  • 369 评论 8.1/10 清洁度
  • 340 评论 8.4/10 设施
  • 240 评论 7.3/10 早餐
  • 68 评论 8.3/10 游泳池

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