宜必思坎皮纳斯酒店 3 星

客户意见评级 (ALL 评级) 4.0/5 1,809 评论

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描述

酒店其他优惠

  • 酒店允许携带宠物入内!可携带体重不超过 15 公斤的宠物。

  • 我们是家庭酒店!客房最多可入住 2 名成人和 2 名儿童。

  • 一 (1) 名儿童可以与父母同住一间客房。

  • 会议室空间适合举办公司活动和社交活动,最多可容纳 80 人。

  • 酒店位于坎皮纳斯,距离维拉科波斯国际机场 25 分钟车程。

我们的客房

酒店位置

宜必思坎皮纳斯酒店

Av Aquidaban 440 Centro
13026510 坎皮纳斯
巴西

GPS:-22.91104, -47.05576

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

IBIS KITCHEN

The right choice to feel good. The conviviality of a buffet showcasing traditional dishes. A simple way to share.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  1,809 评论

TripAdvisor 评级  3.5/5  1,938 评论

Elevators with problems and terrible breakfast

Tripadvisor 评级 2.0/5

Desireepompeu 家庭住宿 - 经 TripAdvisor 认证的评论

We had to go down by stairs with bags and children because the elevator doesn’t work right, the door didn’t open in our floor, and the others didn’t stop there due to the one was stopped there closed. We advised the receptionist but she didn’t care about it. The breakfast was terrible, the eggs were with a lot of oil and we couldn’t eat it... the coffee machine wasn’t work while we were having breakfast. The melon was not good to be eaten anymore and we paid R$25,00 per person for it. We could pay it and eat better in another place. I believe they have forgotten the care with guest.

Hello, First thanks for evaluating us. Your feedback is extremely important to us, the same will be passed on to our chef. So accept our sincere apologies for any inconvenience caused. Sincerely, Manages Ibis Campinas.

Excelent hotel, perfect location

Tripadvisor 评级 5.0/5

Dr Jaime M 商务住宿 - 经 TripAdvisor 认证的评论

Every time I stay in this hotel I am always very satisfied with everything, even better with the attention of the reception staff. The room they gave me this time was more comfortable than the standard, I felt very good

Hi Jaime! Thank you for your words :)

Need to improve to accor standard

Tripadvisor 评级 3.0/5

andrep142 家庭住宿 - 经 TripAdvisor 认证的评论

We had a good time in campinas however the room was far from quiet many people talking around the floor drunk and many carts making a lot of noise early in the morning in the 8th floor. This is the worst floor to stay. Towels in pieces (big holes) and stained. No heating and no blankets. In the first day the shower was cold.

Olá Andre, Muito obrigado por compartilhar sua experiência conosco. Lamentamos que não tenhamos conseguido apresentar durante a sua estada os nossos habituais padrões de serviço. Todas as suas informações são muito importantes para a melhoria dos nossos serviços. Será um prazer recebê-lo novamente em nosso hotel. Grande abraço. Atenciosamente, Gerência Ibis Campinas

Great location, decent service

Tripadvisor 评级 4.0/5

Paulo A 商务住宿 - 经 TripAdvisor 认证的评论

Well located and standard service, staff is friendly and helpful. Breakfast is fine. Price is reasonable. Near to all Campinas roads and downtown. Lifts sometimes take too long to arrive during rush hours. Great hot shower!

Dear Paulo. Thank you for taking the time to share your experience with us. We appreciate you liked our breakfast and our staff will be happy to know you enjoyed your stay. We hope to see you again soon. Kind regards ibis Campinas

Reservation

Tripadvisor 评级 1.0/5

J P 商务住宿 - 经 TripAdvisor 认证的评论

I made a reservation through another website but the next day I received a message that the reservation wasn´t confirmed because they didn´t have rooms available. They said to consider the reservation canceled and sent a request to cancel the reservation on the website. I thought they were very rude sending that message (didn´t even say that was sorry!) and I replied saying that I didn´t want to cancel at that time. No reply received. Weeks after, I decided that I didn´t want to stay at the hotel. When I entered on the website, for my surprise, there wasn´t the cancellation button! They made me send an email to the website company to have my reservation canceled! If I had not decided to cancel a couple of days before the end of free cancellation, the hotel would have charged me. I think they were very mean. Terrible experience.

Dear Jina. Thank you for taking the time to share your experience with us. We are very sorry we didn't meet your expectations, in this particular situation, there were no rooms available so we had to send an e-mail cancelling the reservation. We are going to improve our system, then it won't happen again. Your comment is very important for us. Kind regards

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 188 评论 7.4/10 位置
  • 688 评论 4.7/10 房间
  • 555 评论 5.8/10 服务
  • 18 评论 5.9/10 上网
  • 309 评论 7.4/10 早餐
  • 308 评论 3.4/10 舒适度
  • 253 评论 5.4/10 清洁度
  • 184 评论 3.7/10 性价比

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