坎皮纳斯美居酒店 4 星

客户意见评级 (ALL 评级) 3.9/5 1,545 评论

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坎皮纳斯美居酒店 - Image 1
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Avenida Aquidaban 400, Acesso pela Av. Francisco, Glicério, 13026510 坎皮纳斯, 巴西

描述

酒店其他优惠

  • 在位于坎皮纳斯的酒店尽情放松，享受泳池、桑拿房和健身房

  • 11 岁以下儿童可享受早餐优惠

  • 驱车 9 分钟即可驶入 Anhanguera 高速公路

  • 驱车 9 分钟即可驶入 Dom Pedro I 高速公路

  • 酒店位于坎皮纳斯，靠近维拉科普斯国际机场，驱车只需 25 分钟。

我们的客房

酒店位置

坎皮纳斯美居酒店

Avenida Aquidaban 400, Acesso pela Av. Francisco, Glicério
13026510 坎皮纳斯
巴西

GPS:-22.91117, -47.05613

电话
传真 +55 19 3733-7707

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RESTAURANTE OPERA MORENA

The Opera Morena restaurant serves varied, contemporary cuisine, with regional and international dishes created by Chef Mari Turchetti, and also offers an excellent selection of wines and beers from around the world.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.9/5  1,545 评论

TripAdvisor 评级  3.9/5  1,363 评论

Terribile

Tripadvisor 评级 1.0/5

Adriana S 经 TripAdvisor 认证的评论

Mercure Campinas needs URGENT intervention! I'm writing to customer care about my complaints. A stain on the image of the Mercure brand and for the Accour Network. I'm here for 4 days in a total of 10 days and it's been a terror!

Dear Eadrianas Thaks for your feedback.

Wifi very weak

Tripadvisor 评级 2.0/5

HMorgan1210 商务住宿 - 经 TripAdvisor 认证的评论

Comfort of this hotel was slightly below of the mercure standard around the world, but the very disappointing matter was wifi, very weak and sometimes not working at all. Honestly for a good level hotel that´s not acceptable.

Dear Morgan Thanks for your feesback. att

Almost perfect!

Tripadvisor 评级 5.0/5

AderbalMuller Solo travel - 经 TripAdvisor 认证的评论

Tarcisio Vieira was a great attendant, but it is not allowed to serve the welcome drink as I had on Novotel Jaragua two days ago. It will be necessary to be equal unit by unit. I desagree. Sorry, but I do not understand differente treatments hotel by hotel. I whant to think that Accor is the same instead the place or city!!!

Hello Muller, Thank you for taking the time to share your experience with us. As Accor offers different brands of hotels, the welcome drink varies according to each hotel. We hope to see you again soon. Kind regards The manager

Frustrating Mercure Brand Experience

Tripadvisor 评级 2.0/5

William Thiago L Solo travel - 经 TripAdvisor 认证的评论

Good day I am writing this email to express my dissatisfaction with Accor. You have big brands that elevate the consumer expectation. I aways choose the Accor hotels when I travel in Brazil and also in Europe. However, you need to rethink the loyalty strategy of Le Club. On the last years i had a lot of problems when I tried to use the points in reservations. It simply doesnt work. Yesterday I had an unfortunate Brand experience with Mercure in the hotel “Mercure Campinas” in São Paulo, Brasil: - the the receptionists didn’t have idea about the rules of the Le Club. I spended hours discussing and trying to use 8.000 points to pay my bill. - the employees are not trained to deal with critical situations. they were harsh and even raised the tone of voice with me. - the people who were around me kept watching the situation and I felt humiliated. Is it the Mercure Brand experience? when I stay at the Mercure, more than a place to sleep, I would expect a good experience. without unnecessary wear and tear. I sincerely hope they improve the quality control.

Dear customer We are sorry for what happened at our hotel. We have some new people on the team, but we have already reinforced training and information. Yours sincerely,

Little disappointing

Tripadvisor 评级 2.0/5

Paulo A 商务住宿 - 经 TripAdvisor 认证的评论

I stay at the Mercure Campinas since one year already, and it is worsening its level little by little. Breakfast is just the same, never changes, and rooms are aging. But the real worse is the internet, which simply will not let you work. Just terrible for a hotel meant for business. The only positive is the attentive staff.

Hello Paulo, We are grateful for choosing Mercure Campinas and sharing your review with us. We're sorry we did not meet your expectations. We look forward to welcoming you again. Big hug. Regards, Mercure Campinas Hotel

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其他网络用户评价我们的酒店

  • 188 评论 7.6/10 位置
  • 678 评论 5.6/10 房间
  • 657 评论 5.7/10 服务
  • 20 评论 5.7/10 上网
  • 306 评论 5.9/10 早餐
  • 247 评论 4.8/10 清洁度
  • 166 评论 2.6/10 性价比
  • 40 评论 2.9/10 游泳池

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。