哈科特港诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 247 评论

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描述

酒店其他优惠

  • 健身中心和室外游泳池

  • 带露台区的餐厅

  • 所有客房均提供无线网络

  • 附近设有高尔夫球场和体育设施

  • 酒店离哈科特港机场只有 30 分钟车程

我们的客房

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酒店位置

哈科特港诺富特酒店

3 Stadium Road Rumuomasi, 哈科特港,河流州
哈科特港,河流州
尼日利亚

GPS:4.834717, 7.017083

抵达和交通

酒店服务

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酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

THE GARDEN BRASSERIE

早餐、午餐和晚餐供应自助餐或单点菜单。提供各种法式、国际和当地菜肴。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  247 评论

TripAdvisor 评级  3.8/5  258 评论

Novotel is a place to be, their foods is so delicious and their room is a plus infact it worth paying for

Tripadvisor 评级 5.0/5

Sunday M 经 TripAdvisor 认证的评论

Wow it's been amazing I and my family spending days with Novotel portharcourt , one of the laundry attendant named MEELUBARI and house keeping attendance called NKE CHI has been so caring and concerned about me and my family's comfort . My experiences with Novotel was like no others

A beautiful experience with Novotel

Tripadvisor 评级 5.0/5

Ogechi D 经 TripAdvisor 认证的评论

I love everything about this place, the clean rooms, surrounding, good food and above all the security and safety of guests. Thank you

An embarrassment to Port Harcourt and Novotel brand

Tripadvisor 评级 1.0/5

Timi R 经 TripAdvisor 认证的评论

My stay at this Novotel hotel was an unmitigated disaster. I arrived on the same day I booked, and was immediately struck by the overpowering mouldy smell when I walked into the elevator. Things only got worse when I entered my room, which was in a state of disrepair. The rug was stained and worn, and the decay was palpable. I knew I had to get out of there, so I contacted Expedia to request a refund. But the hotel refused, leaving me stuck in for five days. The WiFi was nonexistent, the towels and sheets were old and even the toilet paper was the cheapest in the market. And if all that wasn't enough, I saw cockroaches scurrying around during breakfast. I'm still trying to wrap my head around how this hotel managed to get such glowing reviews and if this reviews are legitimate. After spending four weeks in Europe and two weeks at the Best Western Oxbow Lake Yenagoa, this experience was a rude awakening.

Denied Entry and Unprofessional Conduct at Novotel Port Harcourt

Tripadvisor 评级 1.0/5

Nelly A 经 TripAdvisor 认证的评论

I had a very disappointing experience at this hotel. I was denied entry while trying to visit a friend who is a registered guest, and no clear reason was given. I was treated rudely and unfairly by the staff at the entrance, and the situation was handled with a complete lack of professionalism and courtesy. As someone who values respect and basic hospitality, I found the behaviour shocking and unacceptable. A hotel should treat all guests and their visitors with dignity. If there is a policy in place, it should be clearly communicated and applied consistently, not selectively or with bias. I do not recommend this hotel to anyone who expects fair treatment, proper communication, or even the most basic level of customer service. Extremely disappointing.

Falls short of expectations

Tripadvisor 评级 2.0/5

The B 经 TripAdvisor 认证的评论

I was there with my husband and 2 young kids. Hotel has a smell that is unpleasant and doesn’t go away. The rug needs washing. Room AC wouldn’t work we were sweating at night. Even the bathroom door wouldn’t shut. Stayed 2nights. This hotel is short staffed, one person doing 10 people’s job function . I struggled with their service because I had high expectations but alas! There’s a maintenance overhaul that needs to be done. The bright side is their food. They had a variety for buffet and it was very good

Dear B, Thank you for taking the time to provide feedback about your recent stay at Novotel Port Harcourt. We appreciate your feedback and strive to always provide the best possible experience for our guests. At Novotel, we take great pride in offering a wide range of amenities and services that make guests feel comfortable and welcome during their stay. We understand that there is always room for improvement, and we are constantly striving to meet our guests' expectations. Again, thank you for your valuable feedback. Sincerely, Novotel Port Harcourt Management

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其他网络用户评价我们的酒店

  • 60 评论 9.8/10 位置
  • 170 评论 8.2/10 房间
  • 318 评论 9.5/10 服务
  • 26 评论 2.9/10 上网
  • 98 评论 9/10 清洁度
  • 29 评论 4.6/10 设施
  • 19 评论 7.4/10 早餐
  • 15 评论 9/10 性价比

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