Novotel Port Harcourt 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 247 件のレビュー

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説明

ホテルのその他の情報

  • Fitness centre and outdoor swimming pool

  • Restaurant with terrace area

  • WIFI in all guest rooms

  • Golf course and sports activities nearby

  • 30-minute drive from Port Harcourt Airport

当ホテルの客室

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ホテル所在地

Novotel Port Harcourt

3 Stadium Road Rumuomasi, Port Harcourt Rivers State
PORT HARCOURT RIVERS STATE
ナイジェリア

GPS:4.834717, 7.017083

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

THE GARDEN BRASSERIE

Buffet or a la carte menu for breakfast, lunch and dinner. Large variety of French, international and local cuisines.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  247 件のレビュー

トリップアドバイザーの評価  3.8/5  258 件のレビュー

Novotel is a place to be, their foods is so delicious and their room is a plus infact it worth paying for

トリップアドバイザーの評価 5.0/5

Sunday M トリップアドバイザー認証口コミ

Wow it's been amazing I and my family spending days with Novotel portharcourt , one of the laundry attendant named MEELUBARI and house keeping attendance called NKE CHI has been so caring and concerned about me and my family's comfort . My experiences with Novotel was like no others

A beautiful experience with Novotel

トリップアドバイザーの評価 5.0/5

Ogechi D トリップアドバイザー認証口コミ

I love everything about this place, the clean rooms, surrounding, good food and above all the security and safety of guests. Thank you

An embarrassment to Port Harcourt and Novotel brand

トリップアドバイザーの評価 1.0/5

Timi R トリップアドバイザー認証口コミ

My stay at this Novotel hotel was an unmitigated disaster. I arrived on the same day I booked, and was immediately struck by the overpowering mouldy smell when I walked into the elevator. Things only got worse when I entered my room, which was in a state of disrepair. The rug was stained and worn, and the decay was palpable. I knew I had to get out of there, so I contacted Expedia to request a refund. But the hotel refused, leaving me stuck in for five days. The WiFi was nonexistent, the towels and sheets were old and even the toilet paper was the cheapest in the market. And if all that wasn't enough, I saw cockroaches scurrying around during breakfast. I'm still trying to wrap my head around how this hotel managed to get such glowing reviews and if this reviews are legitimate. After spending four weeks in Europe and two weeks at the Best Western Oxbow Lake Yenagoa, this experience was a rude awakening.

Denied Entry and Unprofessional Conduct at Novotel Port Harcourt

トリップアドバイザーの評価 1.0/5

Nelly A トリップアドバイザー認証口コミ

I had a very disappointing experience at this hotel. I was denied entry while trying to visit a friend who is a registered guest, and no clear reason was given. I was treated rudely and unfairly by the staff at the entrance, and the situation was handled with a complete lack of professionalism and courtesy. As someone who values respect and basic hospitality, I found the behaviour shocking and unacceptable. A hotel should treat all guests and their visitors with dignity. If there is a policy in place, it should be clearly communicated and applied consistently, not selectively or with bias. I do not recommend this hotel to anyone who expects fair treatment, proper communication, or even the most basic level of customer service. Extremely disappointing.

Falls short of expectations

トリップアドバイザーの評価 2.0/5

The B トリップアドバイザー認証口コミ

I was there with my husband and 2 young kids. Hotel has a smell that is unpleasant and doesn’t go away. The rug needs washing. Room AC wouldn’t work we were sweating at night. Even the bathroom door wouldn’t shut. Stayed 2nights. This hotel is short staffed, one person doing 10 people’s job function . I struggled with their service because I had high expectations but alas! There’s a maintenance overhaul that needs to be done. The bright side is their food. They had a variety for buffet and it was very good

Dear B, Thank you for taking the time to provide feedback about your recent stay at Novotel Port Harcourt. We appreciate your feedback and strive to always provide the best possible experience for our guests. At Novotel, we take great pride in offering a wide range of amenities and services that make guests feel comfortable and welcome during their stay. We understand that there is always room for improvement, and we are constantly striving to meet our guests' expectations. Again, thank you for your valuable feedback. Sincerely, Novotel Port Harcourt Management

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 98 件のレビュー 9/10 清潔さ
  • 29 件のレビュー 4.6/10 設備
  • 19 件のレビュー 7.4/10 朝食
  • 15 件のレビュー 9/10 お値打ち度

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