Novotel Port Harcourt 4 stars

Customer review rating (ALL Rating) 4.2/5 185 reviews

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Description

Hotel extras

  • Fitness centre and outdoor swimming pool

  • Restaurant with terrace area

  • WIFI in all guest rooms

  • Golf course and sports activities nearby

  • 30-minute drive from Port Harcourt Airport

Our accommodation(s)

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Hotel location

Novotel Port Harcourt

3 Stadium Road Rumuomasi, Port Harcourt Rivers State
PORT HARCOURT RIVERS STATE
Nigeria

GPS:4.834717, 7.017083

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE GARDEN BRASSERIE

Buffet or a la carte menu for breakfast, lunch and dinner. Large variety of French, international and local cuisines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  185 reviews

TripAdvisor Rating  4.0/5  254 reviews

Falls short of expectations

TripAdvisor rating 2.0/5

The B TripAdvisor review

I was there with my husband and 2 young kids. Hotel has a smell that is unpleasant and doesn’t go away. The rug needs washing. Room AC wouldn’t work we were sweating at night. Even the bathroom door wouldn’t shut. Stayed 2nights. This hotel is short staffed, one person doing 10 people’s job function . I struggled with their service because I had high expectations but alas! There’s a maintenance overhaul that needs to be done. The bright side is their food. They had a variety for buffet and it was very good

Dear B, Thank you for taking the time to provide feedback about your recent stay at Novotel Port Harcourt. We appreciate your feedback and strive to always provide the best possible experience for our guests. At Novotel, we take great pride in offering a wide range of amenities and services that make guests feel comfortable and welcome during their stay. We understand that there is always room for improvement, and we are constantly striving to meet our guests' expectations. Again, thank you for your valuable feedback. Sincerely, Novotel Port Harcourt Management

I didn't like the fact that my room had no internet

Customer review rating 3.0/5

Hope O. Business - Confirmed reviews ALL

The overall experience was not good my room didn't have internet

Dear Hope, Thank you for taking the time to provide feedback about your recent stay at Novotel Port Harcourt. We appreciate your feedback and strive to always provide the best possible experience for our guests. At Novotel, we take great pride in offering a wide range of amenities and services that make guests feel comfortable and welcome during their stay. We understand that there is always room for improvement, and we are constantly striving to meet our guests' expectations. Again, thank you for your valuable feedback. Sincerely, Novotel Port Harcourt Management

Great service

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I had a good time. The service at the pool side needs to be massively improved upon. One waiter, his name Perfect - takes too long to cover the entire area alone and is forgetful.

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

I have been staying at Novotel Port Harcourt for 3 years now and the internet keeps getting worse.

Dear O., Thank you for taking the time to share your experience staying at the Novotel Port Harcourt. We strive to provide every comfort and amenity for our guests. This is a part of our commitment to provide excellent customer service and make sure that everyone feels at home in our hotel. We are disappointed that we did not meet your expectations on this occasion, as this does not reflect the standards we strive for. We value your feedback and hope you will give us another chance should you return to Port Harcourt in the future. Novotel Port Harcourt

Off town, but great interior

Customer review rating 4.5/5

Nnanna C. U. Business - Confirmed reviews ALL

Ambience is great, cautious staff

Dear C., We are delighted that you enjoyed your stay with us at Novotel Port Harcourt. We strive to provide our guests with a pleasant and memorable stay, and we are thrilled that you had a good experience with us. If there is anything else we can do to make your next stay even better, please do not hesitate to let us know. Thank you for choosing Novotel Port Harcourt. Sincerely, Novotel Port Harcourt Team

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Other web-users rate our hotel

  • 57 reviews 9.6/10 Location
  • 131 reviews 8.5/10 Room
  • 227 reviews 9.4/10 Service
  • 18 reviews 5/10 WiFi
  • 67 reviews 8.8/10 Cleanliness
  • 21 reviews 9.5/10 Breakfast
  • 16 reviews 9.7/10 Value
  • 7 reviews 10/10 Wellness Area

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