Novotel Port Harcourt 4 stars

Customer review rating (ALL Rating) 4.2/5 179 reviews

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Description

Hotel extras

  • Fitness centre and outdoor swimming pool

  • Restaurant with terrace area

  • WIFI in all guest rooms

  • Golf course and sports activities nearby

  • 30-minute drive from Port Harcourt Airport

Our accommodation(s)

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Hotel location

Novotel Port Harcourt

3 Stadium Road Rumuomasi, Port Harcourt Rivers State
PORT HARCOURT RIVERS STATE
Nigeria

GPS:4.834717, 7.017083

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE GARDEN BRASSERIE

Buffet or a la carte menu for breakfast, lunch and dinner. Large variety of French, international and local cuisines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  179 reviews

TripAdvisor Rating  4.0/5  253 reviews

Off town, but great interior

Customer review rating 4.5/5

Nnanna C. U. Business - Confirmed reviews ALL

Ambience is great, cautious staff

Good stay

Customer review rating 3.5/5

O. K. Business - Confirmed reviews ALL

Replace all beddings and towels in the room

Extremely Poor WiFi network in Rooms coupled with Poor mtn network in Rooms

TripAdvisor rating 2.0/5

Abdulkadir S TripAdvisor review

Mtn n hotel WiFi reception in my room 125 are very terrible. Almost all guest are bitterly complaining about it. Guest can only get good WiFi network along the corridor. You guys should install WiFi access point in the rooms cos if not I won’t patronize this hotel again after I checkout. In fact I’m even thinking of checking out today n lodge in another hotel with better WiFi connectivity. I can’t be parading myself at corridor to connect to WiFi.

well located after complaint

Customer review rating 3.5/5

Anthony M. Business - Confirmed reviews ALL

Not all the food in the menu are available Laundry service is poor; corners of clothing eg armpits, edge of trousers are not properly ashed. Machine cannot do all that.

Dear Anthony, We would like to thank you for taking the time to provide feedback about your recent stay with us at Novotel Port Harcourt. We are delighted to learn that you enjoyed the convenient location and friendly staff during your time with us. We understand that certain aspects of your experience did not meet your expectations and we apologize for not providing the comprehensive service we strive for. We value customer feedback, and we will use it to continue improving our service in the future. We would love to welcome you back when you are next in Port Harcourt, so that we can ensure that all elements of your stay meet our highest standards. Thank you very much for choosing Novotel Port Harcourt. Novotel Port Harcourt

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

My Room, Room location and general treatment were well below expectation. To get across to Hotel for booking by phone was not possible. Nobody picked my calls. My text and WhatsApp messages were not acknowledged and completely ignored.

Dear Joe, Thank you for taking the time to review our hotel. We appreciate your candid feedback and we are sorry to hear that you were not completely satisfied with our service. At Novotel Port Harcourt, we strive to provide the best quality service for all of our guests and take their safety and comfort very seriously. We will use your feedback to make any necessary improvements. Once again, thank you for sending us your thoughts and we hope that you will consider staying with us again in the future. Sincerely, Novotel Port Harcourt Management

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Other web-users rate our hotel

  • 43 reviews 9.6/10 Location
  • 113 reviews 7.8/10 Room
  • 199 reviews 9.2/10 Service
  • 13 reviews 4/10 WiFi
  • 57 reviews 8.6/10 Cleanliness
  • 19 reviews 8.1/10 Breakfast
  • 12 reviews 9.4/10 Value
  • 8 reviews 7.7/10 Bar

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