ibis budget 斯图加特城市北部酒店 1.5 星

客户意见评级 (ALL 评级) 4.2/5 807 评论

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Siemensstrasse 28, 70469 斯图加特, 德国

描述

酒店其他优惠

  • 方便前往会展中心、机场和市中心

  • 地铁站就位于酒店门前。

  • 酒店设有停车场，可直接通往客房和接待处。

  • 整个酒店都提供免费无线网络。

  • 工作人员全天候为您服务。

我们的客房

酒店位置

ibis budget 斯图加特城市北部酒店

Siemensstrasse 28
70469 斯图加特
德国

GPS:48.810745, 9.179282

电话
传真 +49 711 88200725

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 100% 无烟酒店

早餐

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  807 评论

TripAdvisor 评级  4.0/5  1,101 评论

Basic budget

Tripadvisor 评级 3.0/5

Healsby Couples - 经 TripAdvisor 认证的评论

What you expect for what you pay. €10 to park overnight in the underground garage (entry on Maybachstraße), but ample free street parking on the same street. Air conditioning was poor, neither cold nor powerful enough for 20 degree nights. Shower was in the room which was strange. In and out for us, if just somewhere to lay your head then it’s acceptable.

Dear Healsby, Thank you very much for your visit. We sincerely apologize for the inconveniences. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. Best regards, The team of the ibis budget Stuttgart City Nord

Never again - BUDGET Hotel

Tripadvisor 评级 1.0/5

Ruth M 经 TripAdvisor 认证的评论

When reading the reviews where people had a not good experience I noticed that they received a standard answer, not even tackeling the issue mentioned. So I know what to expect on my review: A standard response, that says, we don't really care. I stayed in this hotel last night and the night before and today I had to organize a high-level event in Feuerbach at my work. I was dead-tired and frustrated about last night, so never again Ibis Budget. After coming back from dinner to the hotel my colleague and I noted a packed lobby with teenagers from another country. We went to our rooms and there was ongoing loud shouting in the hallway at 23 h. I went out in my pyjamas and faced drunk and maybe drugged partying teenagers running through the hallway. Talking to them did not bring any results, so I took the one elevator (the other one was broken) down from 7th floor to the lobby, where the receptionist told me that he is alone and can't leave his desk. Interesting, dear Ibis Hotel, that you can accept over 100 teenagers (number confirmed by the receptionist), but only provide one member of staff. It is obvious to anyone, that there should be more staff present with such a high number of youngsters. I don't want to do the math, what your income was for that night. After midnight it was sort of quiet. I think, he called for help himself. I went back up to my room and wanted to take medicine before trying to sleep with my earpluggs. I noted that there was no water. I went to bed without and was very frustrated. This morning I mentioned this (and the remaining 2 issues) to a lady receptionist and she said the water was off in the entire block and they knew about it beforehand. Why on heaven's earth are you not telling that to your guests when they check in? Do you just not care??? The third thing was that my colleague was asking several times for a hair dryer and never got one as they only have a very low number of them and it's first come first serve. I didn't even bother to ask for one. When mentioning quietly all three aspects to the lady receptionist when checking out, she appeared to be trying to find excuses for all of these things, instead of any apology or a sense of appreciation that I was dealing with all of that in a rather quiet way. I rather had to explain to her that I wanted to help her see the customers perspective on this. Customer Service is also about admitting that things went wrong, making a serious effort to change it and to be able to say I AM SORRY, but this does not even come to their mind. It seems that Ibis Budget is set up as a money machine, no matter what. Never again! Thank you for your generic answer, that I might get on this platform.

Dear 653ruthm, No, you will not receive a general answer, just as all other answers are not generated but written by employees. However, we ask for your understanding that in view of the large number of reviews, many of which are the same, we cannot always write something completely unique in the answers. For example, when guests complain about the room size and furnishings and do not take into account that we are a budget hotel, which is why we are often used by school classes and youth groups on city breaks. In any case, we sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. We appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. On behalf of the entire team, we would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Ibis budget Stuttgart City Nord. Best regards, The team of the ibis budget Stuttgart City Nord

Overall ok

Tripadvisor 评级 3.0/5

Adventure51303330659 Couples - 经 TripAdvisor 认证的评论

Basic but clean. Room was good. Proximity to underground was excellent! Options of food from vending machine were fine. Free internet was undependable and terrible! Breakfast was too expensive for the variety offered. Only one elevator was working so we had to wait each time to go up or down.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Stuttgart City Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Helena Klusin - General Manager ibis budget Stuttgart City Nord

Not Graet

Tripadvisor 评级 3.0/5

Malcolm B 经 TripAdvisor 认证的评论

Not too bad as cheap hotels go, but not as good as other Ibis I have stayed in, rooms were sparse, and shower was in bedroom, not bathroom which left privacy a bit of an issue, otherwise, clean tidy, but no restaurant was a problem, but this may have been temporary

Dear Guest, thank you for the review for your stay in our hotel. We are sorry but we offer our guests only the breakfast in our hotel. At your next stay we can recommend you some restaurants nearby the hotel. We hope to welcome you again. Sincerely Helena Klusin General Manager

Decent budget hotel with parking, within striking distance of the city centre

Tripadvisor 评级 4.0/5

Tim J 经 TripAdvisor 认证的评论

This is a good budget hotel choice if you want to be close to the centre of Stuttgart and within reaching distance of zoo, concert arenas etc. Normally I would book a higher class of hotel for a 2-night family stay but got caught out by limited availability in the area, and was pleasantly surprised by this hotel. Pros: - Not far from the city centre, around 10 mins direct on the underground train; there is a station literally right outside the door - Clean, well-lit underground parking directly underneath the hotel (entrance round the side), for a reasonable price (not pre-bookable, but we didn't have a problem getting a space). - Clean (if sparse) rooms with washbasin in room and an in-room shower cubicle and toilet - Friendly, helpful staff with efficient check-in/check-out - Surprisingly good breakfast with a good selection - Snacks (including microwaveable foods and a microwave available) available for sale in the foyer Neutral: - OK beds (the rooms we booked had a larger bed at the bottom, for 1-2 people with a smaller single bunk bed above) Cons: - Does not appear to have any family rooms - as a family of four, we had to book two separate rooms which took the price to the level of a better standard hotel. - Minimalist rooms with vinyl floors and plastic everywhere have the ambience of a hospital waiting room

Dear Guest, thank you for the review for your stay in our hotel. We hope to welcome you soon again. Sincerely Helena Klusin General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 646 评论 9.2/10 位置
  • 1,006 评论 5/10 房间
  • 622 评论 8.7/10 服务
  • 30 评论 9.1/10 上网
  • 514 评论 3.5/10 舒适度
  • 504 评论 8/10 早餐
  • 411 评论 6.4/10 清洁度
  • 89 评论 4/10 设施

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